Hotel Jelai Mentakab

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Jelai Mentakab

Family Room | Desk, free WiFi
Interior
Building design
Spa
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
44 Tingkat 1, Jalan Haji Kassim, Mentakab, Pahang, 28400
  • Mentakab Star Mall
    4 min drive
  • Taman Saga Mosque
    5 min drive
  • Restoran Ali
    1 min walk
  • Mentakab Station
    8 min walk

Room options

Deluxe Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds

Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Jelai Mentakab

Hotel in Mentakab with a 24-hour front desk
Concierge services, a 24-hour front desk and free WiFi in public areas are available at this hotel.
Hotel Jelai Mentakab offers 26 air-conditioned accommodations with free newspapers and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, bidets and complimentary toiletries. This Mentakab hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Jelai Mentakab, you'll be close to Taman Saga Mosque. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge
  • Just a 4-minute drive from Mentakab Star Mall and 5 minutes from Taman Saga Mosque
Hotel Jelai Mentakab offers its guests concierge services. Public spaces have free WiFi.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 12

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 20.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Jelai Mentakab
Hotel Jelai Mentakab Pahang
Hotel Jelai Mentakab Hotel
Hotel Jelai Mentakab Mentakab
Hotel Jelai Mentakab Hotel Mentakab

Hotel Jelai Mentakab Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 4 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

SHAHKANDER

Price Issue
The prize paid was more than what was initially shown on the website
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasent Stay
Was unhappy with our stay. We had to wait for half an hour before we could checked in and the staff did not apologies for making us wait. When we entered our room there was strong smell of cigarette smoke. Some body must have smoked in room before. TV had only 1 channel. Next morning no breakfast was served (Booking inclusive of breakfast). Staff did not inform us until we asked her, because the hotel had only 6 rooms occupied. Is that our problem? Even if there was only 1 room occupied, breakfast has to be served since it was promised when booking was made. Again, no 'sorry'. Room was not made up and towels were not replaced. We had to ask for fresh towels and waited for nearly an hour. We had to call the front desk to remind her that we are still waiting for the towels.
Stayed 2 nights in Oct 2018

10/10 Excellent

miQbals, Subang Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very close to the small town, mosque & Dewan Seri Mentakab...
Stayed 1 night in Jul 2018

4/10 Poor

Wei Nam

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Stay
The room was smelly from previous smokers. Floor was sticky with dirt still under the bed. Air-conditioner is not good and there are no fan in the room to circulate the air. Toilet seems to be stuck as it is not flowing properly. Worst of all, housekeeping already left and no one to assist. WIFI was OK though.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
good to all... i like to stay one more night. thanks for the brakefast... n ecomodition in the hotel.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booking reference number is different from what we have. Hotels are seeing our bookings from Expedia.com and its reference number is different from hotels.com's. This sometimes slow down the check in process. The room and bathroom was clean but the bedsheets and pillow cases stinks. Both sides of the pillow smells different ie someone's perfume and the other side none. Overall was okay. Even though the neighbourhood is not bad, will not consider to stay here anymore as the bedsheets seems dirty.

8/10 Good

Marsila

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018