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Citadines Uplands Kuching

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Uplands Kuching

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby sitting area
Premier Studio, Accessible, Kitchen | In-room safe, desk, laptop workspace, blackout curtains
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Outdoor space
  • Parking available
  • Breakfast available

Explore the area

Map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350
  • The Spring
    15 min walk
  • Vivacity Megamall
    3 min drive
  • City One Shopping Mall
    4 min drive
  • Kuching (KCH-Kuching Intl.)
    15 min drive

Room options

View all photos for Premier Apartment, 2 Bedrooms, Accessible, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Premier Apartment, 2 Bedrooms, Accessible, Kitchen

  • 67 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms, Accessible, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Executive Apartment, 2 Bedrooms, Accessible, Kitchen

  • 59 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premier Apartment, 1 Queen Bed, Accessible, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Premier Apartment, 1 Queen Bed, Accessible, Kitchen

  • 44 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 King Bed, Accessible, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Executive Apartment, 1 King Bed, Accessible, Kitchen

  • 41 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, Accessible, Kitchen

Property amenity

Premier Studio, Accessible, Kitchen

  • 24 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for One Bedroom Premier Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Premier Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment

TV, DVD player, iPod dock

One Bedroom Executive Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier Apartment

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Premier Apartment

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Executive Apartment

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Studio Premier

In-room safe, desk, laptop workspace, blackout curtains

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Kuching

Pool
Kids pool
Free WiFi
Restaurant
4.2 out of 5, Very good, (657)
The price is CHF 103
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Hilton Kuching

About this property

Citadines Uplands Kuching

Pet-friendly aparthotel connected to a shopping centre in Kuching with a fitness centre
This smoke-free aparthotel features an outdoor pool, a fitness centre and self parking. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a business centre, a children's pool and a meeting room are on-site. Each apartment features a kitchen with a fridge and a microwave, plus a dryer and a TV with satellite channels. Conveniences include a sitting area and a coffee/tea maker, and guests will appreciate thoughtful touches, such as dressing gowns and slippers. Weekly housekeeping is available.
Citadines Uplands Kuching offers 215 air-conditioned accommodations with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens or kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Citadines Uplands Kuching. During your stay, you'll be connected to a shopping centre and within walking distance of Vivacity Megamall. You'll find features such as free WiFi in public areas and a free shopping centre shuttle, plus an outdoor pool. This upmarket aparthotel has 215 apartments over 8 floors. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a dryer and an iPod docking station
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from The Spring and a 3-minute drive from Vivacity Megamall
  • Free shopping centre shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Citadines Uplands Kuching offers its guests a kids' pool, an outdoor pool, and a fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Citadines Uplands Kuching. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kuching aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Car not required
  • Covered parking on site (MYR 3.20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 20 for adults and MYR 14 for children
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 100 per night

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • IPod dock
  • TV with cable/satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 8 kg per pet
  • Fee: MYR 500 per accommodation per night
  • Pets allowed in specific rooms
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Children's pool
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 215 units
  • 8 floors
  • Banquet hall
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 20 for adults and from MYR 14 for children
  • Airport shuttle fee: MYR 15 per person (one-way)
  • Airport shuttle fee per child: MYR 15.00
  • Covered self-parking fee: MYR 3.20 per day
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Citadines Uplands Kuching offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching

Citadines Uplands Kuching Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 156 out of 448 reviews" "
Rating 8 - Good. 196 out of 448 reviews" "
Rating 6 - Okay. 71 out of 448 reviews" "
Rating 4 - Poor. 12 out of 448 reviews" "
Rating 2 - Terrible. 13 out of 448 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Lawrence

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Nonee
Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes. Bedding do not smell yucky but also do not smell fresh.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer Fang Ni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
a bit rundown for the price is charges
Stayed 1 night in Apr 2024

8/10 Good

Jennifer Fang Ni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer Fang Ni

Business traveller
Liked: Cleanliness, amenities
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

A bit dated, maintenance might be a bit lagging.
Stayed 1 night in May 2024

8/10 Good

Zhi chao

Travelled with partner
Liked: Amenities, property conditions & facilities
Good location. Staff is friendly. Just hope the room is cleaner
Stayed 3 nights in Apr 2024

6/10 Okay

tony amir

Stayed 5 nights in Apr 2024

2/10 Terrible

Daniel

Stayed 1 night in Apr 2024

6/10 Okay

Kathleen

The staff were pleasant and efficient. However, the property needs serious renovating. For example: 1. The window didn’t lock properly and noisy traffic became an issue. 2. The bathroom door is rotting at the base. 3. The room was smelly. 4. The stained toilet seat needs replacing. 5. They fork out the cheapest toilet roll to be found on the market.
Stayed 5 nights in Jan 2024

6/10 Okay

Chieng

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Li Fong, Kuala Lumpur

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the staff is very helpful
Stayed 3 nights in Oct 2023

8/10 Good

Chu-Li

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

6/10 Okay

Kathleen

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Stayed 6 nights in Aug 2023

8/10 Good

Rhyselle Bernadette

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good location. It's time to renew the rooms.
Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Stayed 3 nights in Sep 2023

10/10 Excellent

CHRISTOPHER VIXTRICDAY

Stayed 1 night in Sep 2023

2/10 Terrible

Tessa

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Ronald

Travelled with group
Liked: Cleanliness, amenities
1. The hotel is old and in need of renovation. 2. The corridor carpet was not straightened and looks dirty 3. Stayed 3 days, no one came to clean the room 3. The gym and swimming pool is well kept 4. Location is convenient to reach most places 5. Breakfast is just a walk away 2 prata stores available for u 6. Across the road, a big mall
Stayed 2 nights in Jul 2023

2/10 Terrible

JUNWEN

Stayed 3 nights in Jul 2023

8/10 Good

Dennis

Business traveller
Liked: Cleanliness
No water, aircon wasnt cold at all. Good location.
Stayed 5 nights in Jun 2023

2/10 Terrible

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Stayed 5 nights in May 2023

10/10 Excellent

Soundharanayagi

Liked: Cleanliness, property conditions & facilities
A decent property nothing much to complain about, Staff are very friendly and accomodative
Stayed 2 nights in May 2023

8/10 Good

Johannes, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely apartment with a great view of the city and mountains. The room was very spacious and in an acceptable condition. We were surprised that breakfast was served to the room, rather than in a restaurant. There didn't seem to be any options so we weren't able to eat the breakfast since it didn't align with our dietary requirements. One thing I didn't like was that someone rings your door at 7am until you open the door to receive your breakfast. This was a bit disruptive to our stay.
Stayed 3 nights in Apr 2023

4/10 Poor

Spirto

Travelled with partner
Disliked: Property conditions & facilities
The entire property is rundown, the property is not maintained up to the standard. The gym is very hot with no air conditioning, the swimming pool furniture are old and safe. Overall it needs to be refurbished.
Stayed 5 nights in Apr 2023

8/10 Good

Natasha

Travelled with family
Liked: Room comfort
4 night stay in Kuching
Stayed for 4 nights as a family of 5 (with grand parents and a 10 month old baby) in a 2 bedroom apartment in Dec 2022. Location is about 10 mins drive from airport and 10 mins drive into town. It is located just opposite a mega mall, so we were able to get some groceries for our kid. We actually found sachets of coffee, tea, milo, cereal and some candies left over from the previous guest in the cupboard. Otherwise, the room is clean enough, baby crib provided and only reason I stayed there was for the freezer to keep my milk. Breakfast was served in a bento box and consists of fried noodles or rice and it was quite sad looking. Would recommend to get the room without breakfast, save the money and go to the mall opposite for something better. There's a nice quaint cafe on level 1 which you can get proper coffee and cakes too! We checked in at about 4pm, and our room was not ready. Was stressful as my 10-month old was restless and my milk was thawing out while we sat in the lobby for 45mins. Lots of room for improvement.
Stayed 4 nights in Dec 2022