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Mitsui Garden Hotel Kumamoto

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mitsui Garden Hotel Kumamoto

Lobby
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Daily buffet breakfast (JPY 1980 per person)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-20, Kouya Imamachi, Chuo-ku, Kumamoto, Kumamoto, 860-0012
  • Shinshigai Shotengai
    4 min walk
  • Sakura Machi Kumamoto
    4 min walk
  • Kumamoto-jo Hall
    5 min walk
  • Kumamoto (KMJ)
    53 min drive

Room options

View all photos for Standard Queen Room, Non Smoking (1PAX)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room, Non Smoking (1PAX)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Non Smoking (1PAX)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room Non Smoking (1PAX)

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Triple Room, Non Smoking

  • 22 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Moderate Twin (+ Sofa Bed), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin (+ Sofa Bed), Non Smoking

  • 22 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Room - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Adjoining Single Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Single Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin Room with Sofa Bed - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room with Sofa Bed - Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

Moderate Kuma Twin Room with Sofa Bed - Non-Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Room, Smoking for single use

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Smoking for single use

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non-smoking for single use

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Non-smoking for single use

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - Single Use, Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 2 beds (+ extra), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 2 beds (+ extra), Non Smoking

  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard Kuma Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Kuma Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 1 bed Queen, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Queen, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior , 2 beds , Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 1 bed Double , Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Double , Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double , Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Double , Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe , 2 beds (+ extra), Non Smoking

  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard , 2 beds , Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 2 beds , Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for KUMA Room® (Twin)

In-room safe, desk, blackout curtains, iron/ironing board

KUMA Room® (Twin)

  • 21 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Queen Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout curtains, iron/ironing board

2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room [Single Occupancy] - Non-Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for KUMA Twin Room with Sofa Bed -Non smoking (Only 3 people)

In-room safe, desk, blackout curtains, iron/ironing board

KUMA Twin Room with Sofa Bed -Non smoking (Only 3 people)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double (Single Occupancy) -Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Single Occupancy) -Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Twin Room- Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room- Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room [Single Occupancy] - Non-Smoking

  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double (Single Occupancy) - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Single Occupancy) - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Queen Room-Non smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room-Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout curtains, iron/ironing board

2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4
  • 4 Single Beds

View all photos for Kuma Twin Room-Non smoking

In-room safe, desk, blackout curtains, iron/ironing board

Kuma Twin Room-Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room with Sofa Bed - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room with Sofa Bed - Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room-Non smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room-Non smoking

  • Sleeps 2
  • 2 Single Beds

Standard , 2 Beds

  • Sleeps 2
  • 2 Single Beds

Standard , 1 Bed Double , Smoking

  • Sleeps 2
  • 1 Double Bed

Standard , 1 Bed Double

  • Sleeps 2
  • 1 Double Bed

Standard , 2 Beds (+ Extra)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Mitsui Garden Hotel Kumamoto

Hotel with a 24-hour front desk, near Kumamoto Castle
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Mitsui Garden Hotel Kumamoto offers 225 air-conditioned accommodations with a safe and coffee/tea makers. This Kumamoto hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Mitsui Garden Hotel Kumamoto. During your stay, you're just a quick walk from Shinshigai Shotengai. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include newspapers, a front desk safe and 3 meeting rooms
  • Just a 4-minute walk from Shinshigai Shotengai and 4 minutes on foot from Sakura Machi Kumamoto
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. Mitsui Garden Hotel Kumamoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Mitsui Garden Hotel Kumamoto has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • Lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Exterior renovations will be occurring November 8-18, 2024 from 10 AM to 5 PM. Guests may hear construction-related noise and vibration during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 per person
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Kumamoto
Mitsui Garden Kumamoto
Mitsui Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel
Mitsui Garden Hotel Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel Kumamoto

Mitsui Garden Hotel Kumamoto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 411 out of 1003 reviews" "
Rating 8 - Good. 400 out of 1003 reviews" "
Rating 6 - Okay. 138 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location next to the Sakuramachi bus stop from the airport bus line. It is also a 5min walk to the red and blue line bus and shopping arcade with lots of shopping and restaurants. The staff was really helpful in arranging extra days for me to stay (since I was there during the typhoon). Stayed in the Kumamoto room which was really cute! Maybe if they gave a couple themed Kumamoto cookies it would have been perfect. Would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service
Kumamon Details
Booked the Kumamon themed room. Thought it would be a bit more better detailed to charge extra. The room detail on bed and table were nice. The Kumamon mug cups were nice too. But the bathroom was lacking in detail other than the shower curtain, that felt lazy. Maybe put more Kumamon details in the bathroom area and entry way. The twin room with extra bed also felt small. Very low to the ground and uncomfortable.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Don’t get Std Double Room for 2 pax!
This was a launching point to visit Takachiho Gorge abs Mt Aso. So thankfully we were out most of the time. If u are travelling as a couple, pls do not book the Standard Double room. The savings is NOT worth it. Better go for the Standard Twin. It was so crammed without even a side table and a lamp fixed on the headboard which your head would have a little accident with if 2 pax slept on the bed. I think the location is ok. It’s close to some of the major attractions and shopping belts, but I would prefer to be either closer to the Kumamoto station as there are more shopping there is that is your thing. Otherwise it’s a short tram ride there from your hotel. But it’s the size that made me drop my rating for this. Should not market the room for 2 pax. Apparently there is parking onsite, but as u was driving a SUV, there is not enough headroom to get in. So I had a discounted off site parking which was about 10mins walk away and next to a mall with a bus interchange.
Stayed 2 nights in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Room size was typical. Good for one person but pushing it for two people. Toiletries were slightly dated and showing age.
Stayed 1 night in Apr 2024

10/10 Excellent

chiukao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

kim foo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very pleasant hotel with many eateries within walking distances. a bit dated but very well kept.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price for the location.
It's a nice and clean hotel in heart of Kumamoto. Just few minutes walk to the castle and some nearby attractions. Staff was extremely friendly and helpful through check-in & check-out. Hotel is very clean & tidy all around. Rooms are not spacious but similar to any hotel in main cities in Japan, it's reasonable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jen-Shuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

kozue

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet breakfast is really great. Has veraety of food options.
Stayed 2 nights in Nov 2023

10/10 Excellent

ZHAO LIANG IVAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean, good wifi, spacious with amentities available for pick up at level 1 lobby. 3 tram stop away from kumamoto station and near shopping walking street with wide range of food choices.

10/10 Excellent

Thomas

Stayed 1 night in Oct 2023

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mitsuru

Liked: Cleanliness, staff & service, property conditions & facilities
　　　
Stayed 1 night in Jun 2023

8/10 Good

Ka Bo

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I stayed in this hotel in Kumamoto, nice and good service.
Stayed 1 night in Jun 2023

8/10 Good

Tiffany

Stayed 1 night in Apr 2023

10/10 Excellent

Udo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and a great location with lots of shops and restaurants nearby.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jemie Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean rooms and bathrooms. Convenient location.
Stayed 1 night in Apr 2023

10/10 Excellent

Lisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしい立地です。
Stayed 1 night in Jan 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Good: Close to food shops. Easy checkin with english speaking receptionist. Decent choice of breakfast options. Lots of covid awareness. Eg gloves and barriers when eating breakfast. Liquid cleaner in room. Bad: small room. No place to store luggage in room. No small hand towels.
Stayed 1 night in Nov 2022

10/10 Excellent

YuKuei

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The amenity could be more various.
Stayed 2 nights in Mar 2022

10/10 Excellent

OSCAR

Stayed 3 nights in Mar 2022

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
It was overall a good experience. The staff were friendly and the rooms lived up to standard. It was clean and tidy when I checked in. I just wished that there’s a button to activate the ventilation fan in the bathroom. It got incredibly steamy when I took shower at night, which made it hard to breathe. The air-conditioner was also limited to heating only. I need an air conditioner to sleep well but the staff told me that it wasn't available during particular seasons. One last thing to note is that the walls are quite thin. I was able to hear conversations from other rooms and it was considerably noisy in the morning when the cleaners were vacuuming the carpet. I’d stay here again for the price point that this hotel offers.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were kind and helpful. The housekeeping staff kept our room tidy and they were kind when we saw them in the hallway. The parking attendants were attentive and friendly. The hotel is located within walking distance to Kumamoto Castle, Sakura Machi Mall, and many restaurants. The hotel location also allows easy access to nearby streets when driving to other tourist destinations.
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020