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Suizenji Comfort Hotel

2.5 star property

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Photo gallery for Suizenji Comfort Hotel

Property entrance
Lobby
Property amenity
Triple Room, Multiple Bedrooms, Non Smoking | Premium bedding, down duvets, desk, blackout curtains
Daily buffet breakfast (JPY 1000 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
1-1-1 Izumi, Kumamoto, Kumamoto-ken, 862-0941
  • Suizenji Gardens
    ‪5 min walk‬
  • Kenritsu Library
    ‪10 min walk‬
  • Kengun Shrine
    ‪3 min drive‬
  • Kumamoto (KMJ)
    ‪41 min drive‬

Room options

View all photos for Semi Double Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Semi Double Room, Smoking

  • 13 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Semi Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Semi Double Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Triple Room, Multiple Bedrooms, Non Smoking

Triple Room, Multiple Bedrooms, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Triple Room, Multiple Bedrooms, Non Smoking

  • 21 sq m
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Twin Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room, Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Large Single Beds

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Exterior

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  • Restaurant
  • Air conditioning
  • Breakfast available
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About this property

Suizenji Comfort Hotel

Kumamoto hotel in Chuo Ward with a 24-hour front desk
Along with self parking, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Suizenji Comfort Hotel offers 142 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature down duvets and premium bedding. LED televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Suizenji Comfort Hotel, you're just a quick walk from Suizenji Gardens. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a computer and laundry facilities
  • Within a 10-minute walk of Suizenji Gardens and Izumi Shrine
As a guest of Suizenji Comfort Hotel, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Suizenji Comfort Hotel also features dry cleaning/laundry services and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 900 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Extended parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • Lift (80 centimetre wide door)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1000 per person
  • Self-parking fee: JPY 900 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suizenji Comfort
Suizenji Comfort Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Kumamoto
Suizenji Comfort Hotel Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Hotel Hotel Kumamoto

Suizenji Comfort Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 103 out of 469 reviews
Rating 8 - Good. 204 out of 469 reviews
Rating 6 - Okay. 112 out of 469 reviews
Rating 4 - Poor. 39 out of 469 reviews
Rating 2 - Terrible. 11 out of 469 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ariel

Liked: Cleanliness
Stayed 4 nights in Oct 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A straight walk off the subway line, close to restaurants, and very peaceful and safe neighborhood.
Stayed 1 night in Apr 2024

4/10 Poor

Barry

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff members at the reception are nice, polite and helpful. Communication needed some effort as they speak Japanese only. The room was really a bit dated and it needs renovation. Location is good. Parking charge ¥900 a day (perhaps in the city area). A family mart is within 2mins walking distance. Daily room cleaning needs request in advance (default no cleaning, even emptying the rubbish bin). Anyway, overall it is okay at least everything and facility inside the room was functional.
Stayed 2 nights in Jan 2024

6/10 Okay

Darren

Travelled with family
Liked: Staff & service
Well located near Shizumi gardens and next to a tram stop to visit the castle. Hotel itself is ok, it needs modernising, our aircon was very noisy and ineffective. No filterred water provided. Staff were very professional, especialy the man who manages the parking system who was very kind and patient.
Stayed 2 nights in Nov 2023

10/10 Excellent

ABHAY KUMAR

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have been in that hotel for 2 days and i enjoyed ..
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For a hotel of this quality I'd assume there be free parking but I had to pay despite it being parked on the same building. The rest was pretty decent.
Stayed 1 night in Jul 2023

10/10 Excellent

Gareoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
It was cheap and good
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Oct 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Japanese (business) style with the usual bijou bedrooms but a great price and good location right on the tram tracks for routes A & B and close to JR rail station. NearSuizenji gardens and plenty of food outlets and supermarket nearby. Small but nice lobby with welcoming staff.
Stayed 2 nights in Oct 2019

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
I booked a non-smoking room but it definitely didn't smell like it. Bathroom was mouldy and could use a good clean. Close to Suizenji garden. Not a lot of food options in the area.
Stayed 2 nights in Apr 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free noodle at 11pm is great but beer bar closed too early
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
The best thing about this hotel is the buffet breakfast that are made fresh daily from scratch by a team of motherly ladies. I felt comfortable and content with my small, cozy, and clean room at my previous stay. But, this time I was a little disappointed with my room on the 3rd floor. They use several worn out guest rooms
Stayed 9 nights in Nov 2018

6/10 Okay

L

Liked: Staff & service
Room is small, few cable channels and the dedicated WiFi is not always working. Sadly the non-secured (no log in required) WiFi at the lobby is much better and stable than the one (that required log in n password) in the room.
Stayed 1 night in Nov 2018

8/10 Good

tik sze

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small, but clean, cozy, and efficient. I was able to control room temperature easily by the aircon remote control. The lobby looks inviting and modern.
Stayed 3 nights in Aug 2018

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good. My fatger and I really enjoyed our stay. Everyone was friendly and it was very clean. The only thing I wish they could improve on is having a bigger bike selection and a bigger laundry room. Besides that it was 9/10. I would recommend this hotel to anyone who wants to book a cheap hotel.
Stayed 10 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service, bed sheet was changed everyday.
Stayed 4 nights in Jun 2018

8/10 Good

jay

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
not recommend
1)hotel charged¥1050 for hotel carpark but public car park ¥500 nearby ... terrible! 2)the room very small 3)the reception staffs looks like i own theirs money
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Big bed and bathroom. Wifi is extremely fast too!
Stayed 1 night in Dec 2017

8/10 Good

Yiu Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for self drive
Very helpful & friendly staff. Cheap parking charge at ¥700. Room is small but clean. However the pillow & mattress are quite hard. 5 mins drive/10 mins by tram to shopping area
Stayed 1 night in Nov 2017

6/10 Okay

Janice H L

Liked: Staff & service
Disliked: Room comfort
Staff were friendly abd tried their best to answer our queries however due to limited English we had difficulty ask
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort