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Kristal Hotel Kupang

3.5 star property

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Photo gallery for Kristal Hotel Kupang

Outdoor pool, pool loungers
Bar (on property)
Front of property
Super Suite | In-room safe, desk, laptop workspace, free WiFi
Outdoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Bar
  • Room service
  • Gym

Explore the area

Map
Jalan Timor Raya No. 59, Kupang, West Timor, 85228
  • Kupang Visitor's Center
    ‪10 min walk‬
  • Pura Oebananta
    ‪11 min walk‬
  • Kupang Harbor
    ‪14 min walk‬
  • Kupang (KOE-El Tari)
    ‪22 min drive‬

Room options

View all photos for Super Suite

Super Suite | In-room safe, desk, laptop workspace, free WiFi

Super Suite

  • 64 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite

In-room safe, desk, laptop workspace, free WiFi

Club Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, laptop workspace, free WiFi

Deluxe Double or Twin Room

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double or Twin Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double or Twin Room

In-room safe, desk, laptop workspace, free WiFi

Grand Double or Twin Room

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Suite

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room Non smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Room 1 Double bed Non smoking

  • Sleeps 2
  • 1 Queen Bed

Club Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room Non smoking

In-room safe, desk, laptop workspace, free WiFi

Superior Room Non smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Grand Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Super Suite Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Super Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Kristal Hotel Kupang

Family-friendly fun on the beach, with outdoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a health club and a sauna.
Kristal Hotel Kupang offers 139 air-conditioned accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kupang hotel provides complimentary wireless Internet access. Premium cable televisions are provided. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Kristal Hotel Kupang, you're just a quick walk from Kupang Visitor's Center. You'll find features such as free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local cuisine while dining at Barelo
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Kupang Visitor's Center and Pura Oebananta
  • Airport and local-area shuttle service available for a fee
Kristal Hotel Kupang offers its guests a kids' pool, an outdoor pool, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 13702 square feet (1273 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Kristal Hotel Kupang. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Kupang hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Barelo – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 85,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Barelo

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free babysitting
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13,702 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kristal Hotel Kupang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 85000 per person
  • Airport shuttle fee: IDR 125000 per person (one way)
  • Rollaway bed fee: IDR 250000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Kristal Hotel Kupang offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belinn Kristal
Swiss-Belinn Kristal Hotel
Swiss-Belinn Kristal Hotel Kupang
Swiss-Belinn Kristal Kupang
Swiss-Belinn Kupang
Swiss-Belinn Kristal Kupang Hotel
Kristal Hotel Kupang Hotel
Kristal Hotel Kupang Kupang
Swiss Belinn Kristal Kupang
Kristal Hotel Kupang Hotel Kupang

Kristal Hotel Kupang Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kristal is a great place to stay close to everything staff excellent pool is amazing food great also forgot to mention free breakfast
Stayed 4 nights in Oct 2023

8/10 Good

Steve

Liked: Staff & service
Staff helpful great pool area. Rooms little dated but nice view out to ocean , considering still recovering from covid times the hotel is ok
Stayed 3 nights in Jun 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Considering there was a cyclone a couple of weeks ago it was a very good experience. Everyday the hotel made every effort to minimize eny recovery work being done. I have no complaints at all very good stay. Cheers Ernie Higgins KTH Poppies lane 1 Kuta
Stayed 6 nights in Apr 2021

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great place to stay.The resaurant serves nice food,and the hotel staff are always friendly.We love it.
Stayed 2 nights in Mar 2020

10/10 Excellent

Rudy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
good service
Stayed 7 nights in Feb 2020

10/10 Excellent

Rudy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious room good view
spacious room good view
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Air cont is very bad
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Nothing. Staff screaming around whole night. Music starting at 5 o'clock in the morning as if announcing start of revolution for at least an hour. Again this might be atributed low standards of Kupang. Avoid this city if possible.
Stayed 1 night in Aug 2019

4/10 Poor

Ryu

Disliked: Cleanliness, property conditions & facilities, room comfort
Shower and toilet water pressure is very week. Showers temperature of water is very low even I made hottest level.
Stayed 2 nights in Jul 2019

8/10 Good

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Shabnam

Liked: Cleanliness, staff & service, room comfort
Central Kupang.
This hotel was large and had everything you need for your stay. Restaurant, Small convenience store, function rooms and beauitiful Pool by the water. Rooms were spacious with balconys and decent sized bathroom, but a little outdated. We actually paid extra for an upgrade ($25USD per night) when i thought the room we had booked was already new and modern (judging by the pictures). Service was fantastic and staff were really friendly and helpful. Although next time i'll look for a newer hotel for the same price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great! Got a smoking room facing the sea. Very tranquil.

4/10 Poor

Kakak Geo, Australia.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Crazy organization
What hotel allows Ghetto Boom boxes beside the pool at 0730? For aerobics class I was told..but upon examination it was only Staff doing it! Music was loud enough to wake The Dead. So much for for good night sleep. ?.not! Also a lot of construction going on, hammer drills vibrate through walls at 0700. Water pressure in shower hopless, and septic back smell. Avoid Room 1308. Superficially hotel looks good, and will be good when Reno, but the room rate should be discounted to reflect this.

4/10 Poor

Verified traveller

Disliked: Staff & service
Decent hotel with some rude staff
We picked this hotel because it was the only one available with 3 rooms within the Kupang city boundary. The rooms were ok - nothing to complain about - especially for the rate provided by this web service. There is a clear discrepancy between the old and new portions of the hotel. We had 1 new and 2 old rooms, although were told we had 2 new ones. We dropped off our bags in the morning (no problem doing that) and returned at 1pm to check in one member of our party who was ill. They checked him in, seemed that things would go well. When our remaining 2 guests returned around 3pm, we were told the other rooms were not ready. We waited until 4pm to check in, and had to go back the front desk to ask if it was ready (they were aware that we were waiting and did not seem to care). Fortunately, all other staff were helpful and inviting. The breakfast was good, lots of options, the dinner was ok.

8/10 Good

Andrea

Si deve fare di piu
L'inizio del soggiorno era terribile tra pulizie, senza acqua calda senza cassetta di sicurezza! Ma dopo 2 giorni della mie lamentele, tutto viene ripristinato! Consiglio vivamente, si prepara sempre la stanza pronta ad accogliere ospiti e non aspettare che protestino gli ospiti poi rendere accogliente la stanza perché nonostante tutto la vista è bellissima 👍
Stayed 10 nights in Apr 2023

10/10 Excellent

Tia Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Alexander, Kupang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pelayan baik, kamar bersih dan nyaman.parkir gratis
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
walaupun tempat tidur nyaman, tapi kondisi furniture lain di kamar dan kamar mandi sudah tua dan usang. air mandi kurang panas dan bath tub tidak berfungsi maksimal. OK untuk singgah demi pekerjaan.
Stayed 1 night in Aug 2020

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Poolen gick inte att använda då den renoverades och därför var tömd på vatten. På hemsidan utlovas ett gym, det fanns inget gym (fick information att det "skulle byggas"). P.g.a. fel information är jag mycket missnöjd med min vistelse. I övrigt har jag inget att anmärka på rummen, personalen och maten.

6/10 Okay

david, arcachon

Liked: Cleanliness
Bon rapport qualité prix
Très bien situé.... Mais ne pas s'attendre à La qualité des hôtels en Europe... Personnel très correct ( par rapport au niveau de la population a Kupang, bon anglais!)

6/10 Okay

Shalahuddin, Yogyakarta

Liked: Cleanliness
Nyaman
Hotel ini terdiri dari dua bangunan, yaitu lama dan baru. Bangunan lama merupakan bekas hotel Kristal, maka orang di Kupang lebih mengenal nama hotel Kristal ketimbang Swiss-Belinn. Saya mendapat kamar di bangunan lama. Kamar luas dan bersih, jendela menghadap ke laut. Seprai dan handuk tampak sangat kusam. Ada handuk tangan di hari pertama tetapi hanya satu, Hari kedua sudah tidak ada. Tersedia variasi makanan indonesia dan western untuk sarapan. Lokasi berada di kota. Staff ramah, proses check in cepat. Air di kolam renang tampak keruh dan tida disediakan handuk, jadi bawa sendiri dari kamar.

6/10 Okay

Rommy, Jakarta

Sedang renovasi
Hotel ini merupakan hotel lama yang direnovasi ulang, dan masih ada beberapa bagian yang belum selesai. Rate kamar nya sedang promo, lebih murah cek in langsung ke hotel.

8/10 Good

rizki, bogor

Liked: Staff & service, room comfort
cukup memuaskan
Jika dibandingkan hotel lain yg ada disana, hotel ini lebih baik, semoga bisa semakin ditingkatkan lagi semuanya