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Crowne Plaza ANA Kushiro by IHG

3.5 star property

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Photo gallery for Crowne Plaza ANA Kushiro by IHG

Hallway
1 bedroom, in-room safe, desk, free cots/infant beds
Exterior
Meeting facility
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
3-7 Nishiki-cho, Kushiro, Hokkaido, 085-0006
  • Kushiro Fishermen's Wharf
    ‪2 min walk‬
  • Kushiro Harbour
    ‪3 min walk‬
  • Nusamai Bridge
    ‪5 min walk‬
  • Kushiro (KUH)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Air Purifier)

1 bedroom, in-room safe, desk, free cots/infant beds

Standard Room, 2 Single Beds (Air Purifier)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, City View

1 bedroom, in-room safe, desk, free cots/infant beds

Standard Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 16.7 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, Ocean View

1 bedroom, in-room safe, desk, free cots/infant beds

Premium Room, 2 Single Beds, Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, City View

1 bedroom, in-room safe, desk, free cots/infant beds

Standard Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Ocean View

1 bedroom, in-room safe, desk, free cots/infant beds

Standard Room, 1 Double Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 17.5 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, free cots/infant beds

Standard Room

  • 20.2 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Ocean View

Standard Room, 2 Single Beds, Ocean View | 1 bedroom, in-room safe, desk, free cots/infant beds

Standard Room, 2 Single Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, City View (Top Floor)

Premium Room, 2 Single Beds, City View (Top Floor) | 1 bedroom, in-room safe, desk, free cots/infant beds

Premium Room, 2 Single Beds, City View (Top Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Ocean View (Top Floor)

Standard Room, 2 Single Beds, Ocean View (Top Floor) | 1 bedroom, in-room safe, desk, free cots/infant beds

Standard Room, 2 Single Beds, Ocean View (Top Floor)

  • Ocean view
  • Sleeps 2
  • 2 Single Beds

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About this property

Crowne Plaza ANA Kushiro by IHG

Hotel with 3 restaurants, steps from Kushiro Harbour
This smoke-free hotel features 3 restaurants, a 24-hour fitness centre and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services.
Crowne Plaza ANA Kushiro by IHG offers 179 air-conditioned accommodations with a safe and complimentary slippers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Kushiro hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the overall property condition at Crowne Plaza ANA Kushiro by IHG. During your stay, you're just a quick walk from Kushiro Harbour. Features include free WiFi in public areas, plus 3 restaurants and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from Kushiro Harbour and Kushiro Fishermen's Wharf
There are 3 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and concierge services are also featured at the business-friendly Crowne Plaza ANA Kushiro by IHG. For a fee, parking is available.

This 3.5-star Kushiro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Restaurant Del Nord – This restaurant serves lunch, dinner and light fare.
Cafe de H – This café only serves light fare. Open daily.
Fuji – Overlooking the ocean, this restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
The Kushiro Sky – Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves breakfast, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,000 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cafe de H
  • Fuji
  • Restaurant Del Nord
  • The Kushiro Sky

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • Lift

More

  • 100% renewable energy
  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the rate plan for children age 12 or younger. Additional fees apply.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children
  • Self-parking fee: JPY 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Kushiro
ANA Kushiro
Crowne Plaza ANA Hotel Kushiro
Crowne Plaza ANA Kushiro
ANA Crowne Plaza Hotel Kushiro Japan - Hokkaido
Kushiro Ana Hotel
Crowne Plaza ANA Kushiro Hotel
Crowne Plaza ANA Kushiro
Crowne Plaza ANA Kushiro by IHG Hotel
Crowne Plaza ANA Kushiro an IHG Hotel
Crowne Plaza ANA Kushiro by IHG Kushiro
Crowne Plaza ANA Kushiro by IHG Hotel Kushiro

Crowne Plaza ANA Kushiro by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 180 out of 379 reviews
Rating 8 - Good. 141 out of 379 reviews
Rating 6 - Okay. 36 out of 379 reviews
Rating 4 - Poor. 16 out of 379 reviews
Rating 2 - Terrible. 6 out of 379 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rulian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience in this hotel!

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!
View from our window
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort

A delightful stay in Kushiro

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.
Stayed 1 night in Aug 2024

2/10 Terrible

Ari

Stayed 1 night in Jul 2024

8/10 Good

Ka Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside.
Stayed 1 night in Dec 2023

6/10 Okay

Alice

Travelled with partner
The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.
Stayed 4 nights in Oct 2023

10/10 Excellent

LIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay.

Watching fireworks from room window facing river. Wonderful experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in depressing area
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for one night
Stayed 1 night in May 2023

8/10 Good

Leng Seow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of one night stay at Crowne Plaza ANA Kushi

I just want to stay overnight after arriving in Kushiro before going to other places. The srvice, room, etc. are fine, except that I find the room rather samll, even for a single person.
Stayed 1 night in Feb 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the breakfast, Japanese buffet style. Food I did get was not hot. Did not like the mattress. I paid for breakfast when I bought the reservation, the Hotel did not receive this payment and I had to pay again. Thank You, Gerald Overson
Stayed 1 night in Sep 2022

10/10 Excellent

Yoshikazu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Air conditioning didn't work. Staff told us to turn it off and it would put out cold air. Staff then brought us a "portable AC" but it was really just a fan. I am American but can read Japanese so I could see they were misleading us. Very disappointing.
Stayed 1 night in Jun 2020

10/10 Excellent

Jun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is very good.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

Carson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and clean. Close to places of attraction with ocean view. Within easy walking distance to JR station. Parking is available.
Stayed 2 nights in Sep 2019

8/10 Good

JY, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You can choose a room that faces the Pacific Ocean.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nothing really outstanding or offensive. A regular hotel for this price.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as a whole , we enjoy a pleasant stay. The place is clean and spacious.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019