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Crowne Plaza ANA Kushiro by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza ANA Kushiro by IHG

Exterior
In-room safe, desk, laptop workspace, free WiFi
Hallway
3 restaurants; breakfast, lunch and dinner served
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3-7 Nishiki-cho, Kushiro, Hokkaido, 085-0006
  • Place, Kushiro Fishermen's Wharf
    ‪2 min walk‬
  • Place, Kushiro Harbour
    ‪5 min walk‬
  • Place, Nusamai Bridge
    ‪5 min walk‬
  • Airport, Kushiro (KUH)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Air Purifier)

Standard Room, 2 Single Beds (Air Purifier) | In-room safe, desk, laptop workspace, free WiFi

Standard Room, 2 Single Beds (Air Purifier)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, City View

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Ocean View

Premium Room, 2 Single Beds, Ocean View | In-room safe, desk, laptop workspace, free WiFi

Premium Room, 2 Single Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, laptop workspace, free WiFi

Standard Room

  • Partial sea view
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Ocean View

Standard Room, 2 Single Beds, Ocean View | In-room safe, desk, laptop workspace, free WiFi

Standard Room, 2 Single Beds, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, City View (Top Floor)

Premium Room, 2 Single Beds, City View (Top Floor) | In-room safe, desk, laptop workspace, free WiFi

Premium Room, 2 Single Beds, City View (Top Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Ocean View (Top Floor)

Standard Room, 2 Single Beds, Ocean View (Top Floor) | In-room safe, desk, laptop workspace, free WiFi

Standard Room, 2 Single Beds, Ocean View (Top Floor)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Ocean View

Standard Room, 1 Double Bed, Ocean View | In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 Double Bed, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Crowne Plaza ANA Kushiro by IHG

This smoke-free hotel features 3 restaurants, a 24-hour fitness centre and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services.
Crowne Plaza ANA Kushiro by IHG offers 179 air-conditioned accommodations with a safe and complimentary slippers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Kushiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the overall property condition at Crowne Plaza ANA Kushiro by IHG. During your stay, you're just a quick walk from Kushiro Harbour. Features include free WiFi in public areas, plus 3 restaurants and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from Kushiro Harbour and Kushiro Fishermen's Wharf
There are 3 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and concierge services are also featured at Crowne Plaza ANA Kushiro by IHG. For a fee, parking is available.

This 3.5-star Kushiro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Restaurant Del Nord – This restaurant serves lunch, dinner and light fare.
Cafe de H – This café only serves light fare. Open daily.
Fuji – Overlooking the ocean, this restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
The Kushiro Sky – Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves breakfast, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cafe de H
  • Fuji
  • Restaurant Del Nord
  • The Kushiro Sky

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • Lift

More

  • 100% renewable energy
  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the rate plan for children age 12 or younger. Additional fees apply.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Kushiro
ANA Kushiro
Crowne Plaza ANA Hotel Kushiro
Crowne Plaza ANA Kushiro
ANA Crowne Plaza Hotel Kushiro Japan - Hokkaido
Kushiro Ana Hotel
Crowne Plaza ANA Kushiro Hotel
Crowne Plaza ANA Kushiro
Crowne Plaza ANA Kushiro by IHG Hotel
Crowne Plaza ANA Kushiro an IHG Hotel
Crowne Plaza ANA Kushiro by IHG Kushiro
Crowne Plaza ANA Kushiro by IHG Hotel Kushiro

Crowne Plaza ANA Kushiro by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 428 reviews
Rating 8 - Good. 156 out of 428 reviews
Rating 6 - Okay. 45 out of 428 reviews
Rating 4 - Poor. 17 out of 428 reviews
Rating 2 - Terrible. 7 out of 428 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
Nice room, breakfast was excellent.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yuji

Liked: Cleanliness, amenities
Everything was great.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort bed, spacious room size
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in depressing area
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

LIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay.

Watching fireworks from room window facing river. Wonderful experience.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Yun

Disliked: Property conditions & facilities, room comfort
Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for one night
Stayed 1 night in May 2023
Verified

8/10 Good

Leng Seow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of one night stay at Crowne Plaza ANA Kushi

I just want to stay overnight after arriving in Kushiro before going to other places. The srvice, room, etc. are fine, except that I find the room rather samll, even for a single person.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Ka Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights stay in Kushiro

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Rulian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience in this hotel!

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!
View from our window
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort

A delightful stay in Kushiro

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

SHIH-CHEN

Liked: Cleanliness, amenities
Disliked: Staff & service
I have called IHG One Reward - Japan and reported to the customer service about how my safety was violated in this hotel and the fact of the hotel side not trying to solve the problem properly.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

chung hei kenneth

Liked: Staff & service
Disliked: Cleanliness
ok
Stayed 1 night in Jun 2023
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the breakfast, Japanese buffet style. Food I did get was not hot. Did not like the mattress. I paid for breakfast when I bought the reservation, the Hotel did not receive this payment and I had to pay again. Thank You, Gerald Overson
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Alice

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Hoi Pun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗衣免費，洗衣機勁新
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

TOSHIKO

Liked: Cleanliness, amenities, property conditions & facilities
部屋が清潔で見晴らしも良かったです。 ジムに行きましたが、ジムも貸切状態でリラックスできました。
部屋からの眺め
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

HIROYUKI

Disliked: Property conditions & facilities, room comfort

個別空調が出来ない。

個別の室内空調が出来ない。室温が高かったので対策を求めたが、冷風機を持ち込んできただけ。結局、室温は下げられなかった。また、暖房を着る事は出来たが、外出する度に暖房が再開されてしまった。前時代の空調システム。
Stayed 1 night in Oct 2025
Verified

8/10 Good

MIKIKO

Liked: Staff & service, amenities
朝食はたくさんのご飯の種類がありました。スタッフさんが優しかったです。ただ施設の古さは少し目立ちました。
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Akihiro

Liked: Cleanliness, amenities
ロケーションよく、朝食も美味しかったです。
Stayed 2 nights in Oct 2025
Verified

8/10 Good

SACHIKO

Liked: Cleanliness, property conditions & facilities
客室はとても綺麗でよかったです。お風呂と洗面がもう少し綺麗だといいなと思いました。
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Hiroo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がとてもとても綺麗、かつ、静かで、 旅の中日の疲れを深い睡眠でとることができました。 釧路一番のホテルでした！ また、来ます！
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街には歩いて行けます、駅からは少し距離がありますが、車利用者には問題なし。 ランドリー無料には感動しました、朝食がおいしかったです。釧路へ行ったらまた再訪したいです。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯人員真心為住宿客人著想！體貼顧客至上的服務態度。當顧客犯了自己
Stayed 1 night in Aug 2025