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Hotel Gozensui

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Gozensui

Indoor spa tub
In-room safe, desk, iron/ironing board, bed sheets
View from property
Lobby
Balcony view

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-5-1 Akanko-Onsen Akancho, Kushiro, 085-0467
  • Lake Akan
    2 min walk
  • Akanko Ainu Theater Ikoro
    5 min walk
  • Ainu Kotan
    6 min walk
  • Kushiro (KUH)
    65 min drive

Room options

View all photos for Traditional Room, Non Smoking

Flat-screen TV

Traditional Room, Non Smoking

  • 14.59 sq m
  • Sleeps 3
  • 3 Single Futons

Japanese Style 8 Tatami Room

  • Sleeps 3
  • 3 Single Futons

About this property

Hotel Gozensui

Hotel with free parking, steps from Lake Akan
This hotel features a restaurant, a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and gift shops/newsstands are on-site.
Hotel Gozensui offers 109 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Our customers tell us that they enjoy the overall property condition at Hotel Gozensui. During your stay, you're just a quick walk from Lake Akan. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and a gift shop
  • On-site recreation includes hot springs
  • Steps from Lake Akan and 5 minutes on foot from Akanko Ainu Theater Ikoro
Hotel Gozensui offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, gift shops/newsstands, and ski storage are also featured at Hotel Gozensui. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 8:30 AM.
Hotel Gozensui has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 1,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Hot springs
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 13

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Gozensui Kushiro
Hotel Gozensui
Gozensui Kushiro
Gozensui
Hotel Gozensui Kushiro, Japan - Hokkaido
Hotel Gozensui Hotel
Hotel Gozensui Kushiro
Hotel Gozensui Hotel Kushiro

Hotel Gozensui Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 70 reviews" "
Rating 8 - Good. 31 out of 70 reviews" "
Rating 6 - Okay. 14 out of 70 reviews" "
Rating 4 - Poor. 6 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Shaul

Travelled with family
Liked: Staff & service
Disliked: Amenities
The signs of time are evident on this property, it is evident that it has seen better days. However, the staff is welcoming and the service is good. Note - the town is dormant and looks almost abandoned
Stayed 1 night in Sep 2024

10/10 Excellent

Tilak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and accomodating.Lake front facility, facing great view of the lake. Though small, town is very nice and it has unique character. Room is great but not elegant but I have no reason to complain. Hotel breakfast is very good, I did not try dinner there and assume Japanese food items. Note that food choices outside are limited and many restuarants close by 6PM. Only a ramen place was open late and it was good food there although people smoke inside. If you are driving, make sure gas tank is full as there are not many gas stations in this area of Hokkaido and even those exists open late in the morning. I was a solo traveller, hiker and I truly enjopyed everything there.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is a little outdated, I really enjoyed my stay. Kind staff. The traditional Japanese styled room was big and comfortable, with the expected amenities that come with this kind of room. The bathroom was small and the toilet was slightly wonky, but not big issues. The bath was a good size, and the outdoor onsen area was nice after a long day. Laundry worked well.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good value for money
We had a room facing the lake and the view was fantastic. It is an old hotel and therefore, do not expect things you usually see in the new hotels. However, we would say it is good value for our money as the room is clean and service is good.
Stayed 2 nights in May 2024

8/10 Good

Lai Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Hong Aun

Stayed 3 nights in Sep 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The bath is not bad. The room is amazing! Got a waterfront Japanese style!
Stayed 1 night in Jun 2023

8/10 Good

Gail, Denver

Travelled with group
Liked: Staff & service
The view of Mt. Akan is spectacular. The hotel onsen was very nice.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Good view of the lake. Very quiet place to be.
Stayed 1 night in May 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the facility itself is dated and needs updating the staff were wonderful and the views were breathtaking.
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I pay, this is definitely not worth it, at all. It is a lot of do it yourself. Not foreigner friendly. Rigid and unhelpful in general. They put themself on Expedia but they do not reply to messages so don't expect to get help and answer there.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Their stuffs are very nice, but the property was very old and not so clean. The breakfast was also not good.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
最高の宿！サービスが完璧。機会があれば、もう一度利用したい気持ちです。
Stayed 1 night in Aug 2019

2/10 Terrible

Kim Soon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Anon

Disliked: Cleanliness
The glasses in the room had lipstick stains and didn't appear to have been cleaned. Although room was large and had a lovely views of the lake, it fell below expectations in cleanliness. I wouldn't choose to stay here again
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tat bit pricey, but good location with good view of lake from the room. Place you will want to stay if you are looking for traditional Japanese onsen experience.
Stayed 1 night in Apr 2019

8/10 Good

Chee Kong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

It was ok
Enjoyed the stay. Was clean. Nothing special. Good for business trip
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient hotel, good to stay here and easy to find the location. Hot spring is good. Good to have free coffee and Ice cream. Enjoy staying there.......................
Stayed 2 nights in Aug 2018

8/10 Good

Jason, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view of Lake Akan
We drove a rented car and arrived at the front of Hotel Gozensui, only to realise parking was at the rear. Not a major concern as it looked like a common mistake among travellers; a hotel staff would step out and pass you a small flyer showing you the route to the parking lots. It was a rainy day when we arrived so it was a nice gesture when the hotel staff also came out with umbrellas to shield us from the rain. Room was extremely spacious for just the two of us. The futons were not prepared when we arrived. We appreciate this because it allowed us to enjoy the space in the room when we needed it. Futons were only set up around 7pm. Toilets were (as usual in all of Japan) clean and adequate. The view of Lake Akan was slightly affected by the rainy mist. But it did cleared up for a moment to allow us to soak in the awesome view. Wouldn't trade it for anything else. Amenities are aplenty in the area with eating houses, restaurants, convenience stores, and retail shops. Unlike other parts of Hokkaido I was in, there were plenty of shops opened till late.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location at Lake Akan
Convenient location by lakeside. Hotel is next to Lake Akan cruise boat terminal and minutes' walk to local handicraft shops and Ainu Village. Relaxing stay.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Centrally located accommodation
The location of the hotel is good, being just next to the ferry pier for the boat tours around Lake Akan, and within walking distance of most the sights in Akan-ko-han. While the hotel is old and tired, and the interior has seen better days, the friendliness and efficiency of the staff, and their willingness to please, more than make up for it. We had a very nice stay at the hotel. Our main gripe: free WIFI is only available in the lobby area, not the rooms, and the stench of nicotine and tobacco as our room was a smoking room and on a smoking floor - but to be fair, when we made our booking online, only the smoking rooms in the category we wanted were available.
Stayed 2 nights in May 2018

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was right by the lake so the view was amazing. However night falls early in winter so we didn't get to enjoy the view in the evening. It was also next to the cruise stop so it was very convenient. The spring water from the shower was amazing and left my hair and skin feeling supple!
Stayed 1 night in Oct 2017