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Sheraton Bali Kuta Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Bali Kuta Resort

2 outdoor pools, pool umbrellas, pool loungers
Outdoor wedding area
1 bedroom, premium bedding, in-room safe, desk
Suite, 1 Bedroom, Non Smoking, Oceanfront | Living room | 42-inch LCD TV with cable channels, TV
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • Gym

Explore the area

Map
Jalan Pantai Kuta, Kuta, Bali, 80361
  • Beachwalk Shopping Center
    1 min walk
  • Kuta Beach
    1 min walk
  • Poppies Lane II
    3 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    29 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony) | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View (Balcony)

Room, 1 King Bed, Non Smoking, Partial Ocean View (Balcony) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Partial Ocean View (Balcony)

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Partial Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Partial Ocean View (Balcony)

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

Room, 1 King Bed, Non Smoking (Balcony) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Balcony)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Balcony)

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Ocean View

Junior Suite, 1 Bedroom, Non Smoking, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking, Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

Suite, 1 Bedroom, Non Smoking, Oceanfront | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Non Smoking, Garden View (Terrace)

Family Suite, 1 Bedroom, Non Smoking, Garden View (Terrace) | 1 bedroom, premium bedding, in-room safe, desk

Family Suite, 1 Bedroom, Non Smoking, Garden View (Terrace)

  • 65 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Garden View

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Sheraton Bali Kuta Resort

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Sheraton Bali Kuta Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Sheraton Bali Kuta Resort offers 196 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shine Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Bali Kuta Resort. During your stay, you'll be connected to a shopping centre and just a quick walk from Kuta Beach. Free WiFi in public areas, free valet parking and 2 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with ocean views, stop by Daily Social, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, manicures and pedicures or aromatherapy at Shine Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Steps from Beachwalk Shopping Center and Kuta Beach
  • Airport shuttle service available for a fee
Sheraton Bali Kuta Resort offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 10 meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Sheraton Bali Kuta Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Kuta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Daily Social – This poolside restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Bene Italian Kitchen – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
&More by Sheraton – This lobby lounge overlooks the ocean and pool. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • &More by Sheraton
  • Bene Italian Kitchen
  • Daily Social

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Bali Kuta Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 675000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 302500 for adults and from IDR 151250 for children
  • Airport shuttle fee: IDR 310000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 310000 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 675000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Bali Kuta Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Bali Kuta
Sheraton Bali Kuta Resort
Sheraton Kuta Bali
Sheraton Kuta Bali Resort
Sheraton Resort Kuta Bali
Sheraton Bali Resort
Sheraton Bali

Sheraton Bali Kuta Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1001 reviews" "
Rating 8 - Good. 289 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Qm

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**My Stay at Sheraton Kuta: A Nightmare Experience** My recent stay at Sheraton Kuta was nothing short of a nightmare, leaving me baffled at how a prestigious hotel chain, part of Marriott International, could offer such disorganized services and insufficient facilities in the thriving tourist destination of Bali. My experience began with an unbearably chaotic check-in process, where unprofessional reception staff blamed their online booking system for my downgraded room next to the elevator. Although another guest in the same room type offered a glimpse of my original booking, I chose not to make a scene, thinking my two-night stay would be manageable. Unfortunately, the reality was quite different. The room was dated, lacking modern amenities while the USB ports were a mere facade of functionality. The incessant noise from the ancient elevator kept me awake all night, leaving me astounded that an international hotel would still be using such outdated equipment. A quality stay is about comfort, and this experience was a glaring violation of that principle. As a resort, one would expect more than just basic comforts; yet, I was let down by the absence of an executive lounge and the overall mediocrity of the breakfast. The food quality was below average, and waiting over twenty minutes for my eggs—only to be reminded twice by me for their service—was frustrating. I would not recommend this place to any of my Australian friends and their families.
Stayed 2 nights in Sep 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlton Rockyford

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay will come again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fernando, PANORAMA CITY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place for Family Vacation especially if you have a senior members and infant travelling . All staff are so kind and very pleasant
Stayed 4 nights in Sep 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is definitely where we are staying next time we visit. The hotel is beautiful and the staff are kind and competent. Our flight wasn’t until midnight so they held out luggage for us while we explored more and did lay minute shopping and they let us shower when we got back which is a need in Bali. Only negatives is that the area is very touristy so you’re going to get the aggressive vendors and beggars, and it’s a bit far from places like Ubud. Other then that it’s amazing here.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rudy

Clean
Stayed 14 nights in Aug 2024

8/10 Good

SOO HYUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but so bad sound due to reconstruction
Stayed 4 nights in Jun 2024

10/10 Excellent

Sara Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and beds are big and overall hotel wasn’t noisy from guests, which was great. Restaurant is on rooftop so sunsets from comfort of hotel. Huge spread out on daily for breakfast Entry is through the shopping mall.
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Abraham

Stayed 2 nights in Jul 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Kuta best staff Service was amazing definitely will go again
Stayed 5 nights in Jul 2024

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great resort with a good pool and good food. The highlight is the amazing towel art they do daily in the room daily. The staff are nice and helpful. Great option if you are doing holiday with your family.
Stayed 6 nights in Jul 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely kind and helpful. I will definitely go back again.
Stayed 7 nights in Jul 2024

8/10 Good

Harpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and service was amazing!!! Very polite and caring people. My initial room was not up to standard,i was upgraded. Total i stayed for 5 days. Next time ill be coming back to this hotel again for sure !!! The spa was amazing , the breakfast was amazing, kids love it !!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable hotel in Kuta
Location, kindness, service etc were nice. It will be excellent place to family trip, except for one who wants quite holiday.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nitin

Stayed 4 nights in Jul 2024

8/10 Good

makiko

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff 😊 We are happy to return 😊
Stayed 6 nights in Jul 2024

8/10 Good

Weylin

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Ideally located for beach and restaurants. Large room on 3rd floor. Sunset bar great view
Stayed 2 nights in Jul 2024

2/10 Terrible

Lynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind enough, but things were inconvenient from the noisy street just outside the suite I received an upgrade for to the insane amount of traffic to get to and from the property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay.
A very nice hotel that is nicely situated near the beach and by other conveniences. There is a shopping mall right next to this hotel that has coffee shops, restaurants, a supermarket and shops. Having the hotel right next to the beach was very nice after surfing to wash off and get some food right after working up an appetite. The breakfast is amazing and is about $15 a person. The room service dining is also very good. We ordered food once because we got into the hotel after 1 am. The gym is very nice and offers treadmills, ellipticals, dumbbells and cables.
Stayed 2 nights in Jun 2024

10/10 Excellent

San

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Jun 2024