Having booked for dept n arrival in Bali,,l paid extra to go into AC room on dept,,but just normal room arriving at 2am
The rooms are for local Indos,,paying by the month,,so hot,,no window,,n small fan
Unable to sleep,,left at 6am
Have already informed Hotel.com that the rooms they show are not the rooms you get,,and that the cheaper rooms should not be on your site
Im already booked here for May,,but unable to cancel