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The Villas at Novotel Lombok

4.0 star property

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Photo gallery for The Villas at Novotel Lombok

Couples’ dining
Bicycling
Outdoor pool
Reception
Outdoor dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
Mandalika Resort, Pantai Putri Nyale, Pujut Lombok Tengah, Kuta, 83001
  • Serenting and Torok Bare Beach
    ‪15 min walk‬
  • Seger Beach
    ‪15 min walk‬
  • Kuta Beach
    ‪2 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪27 min drive‬

Room options

View all photos for Private Sasak Villa

Private Sasak Villa | Terrace/patio

Private Sasak Villa

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Pool Sasak Villa

Garden Pool Sasak Villa | Property grounds

Garden Pool Sasak Villa

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Private Pool Villa

Private Pool Villa | View from room

Private Pool Villa

  • 56.9 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

The Villas at Novotel Lombok

Family fun on the beach, with outdoor pool, near Kuta Beach
Catch some rays at the beach or spend the day relaxing at The Villas at Novotel Lombok's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
The Villas at Novotel Lombok offers 25 air-conditioned accommodations with DVD players and minibars. Rooms open to patios. Plasma televisions come with premium cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

In Balance Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

During your stay at The Villas at Novotel Lombok, you'll be within walking distance of Kuta Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at Spice Market, one of the property's 4 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to massages, facials or reflexology at In Balance Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, volleyball and kayaking
  • Within a 15-minute walk of Serenting and Torok Bare Beach and Seger Beach
  • Airport shuttle service available for a fee
Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At The Villas at Novotel Lombok, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kuta hotel.

Spice Market – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Breeze Bar – This beachfront bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Wave Bistro – On-site bar. Happy hour is offered. Open daily.
FUN@COOL – This beachfront restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Breeze Bar
  • FUN@COOL
  • Spice Market
  • Wave Bistro

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Kayaking
  • Library
  • Outdoor pool
  • Scooter/moped rentals
  • Scuba diving
  • Snorkelling
  • Water sports equipment
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • DVD player
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1400000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 700000 (from 5 to 15 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 160000 per vehicle (one way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The Villas at Novotel Lombok offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villas Novotel Lombok Villa
Novotel Lombok Resort Villas Kuta
Villas Novotel Lombok Hotel Kuta
Novotel Lombok Villas Kuta
Novotel Lombok Villas
The Villas at Novotel Lombok
The At Novotel Lombok Kuta
The Villas at Novotel Lombok Kuta
The Villas at Novotel Lombok Hotel
The Villas at Novotel Lombok Hotel Kuta

The Villas at Novotel Lombok Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina, Idaho, USA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the forth time I have stayed there, third time with family. I notice great improvements in the overall since my last visit two years ago. Everything seems to be getting more attention; the restaurant (eliminating the dinner buffet, going ala carte), the beach (much cleaner and well maintained), the rooms (clean, comfortable) and great improvement to the Kids Kamp! My girls (5 & 8) preferred to spend time at the Kids Kamp rather than family. Everyone loved our stay.
Stayed 4 nights in Mar 2019

10/10 Excellent

Ben, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay
Our stay at Novotel Lombok could not have been any more pleasing. Jan the General Manager is very hands on, and ensured our stay was as enjoyable as could be! Thank you Novotel Lombok.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 days Lombok trip staying in the same hotel
Hotel itself is very nice. The beach is okay but sand very coarse and not for swimming. Food of hotel is very good amongst the entire Lombok. It is far away from anywhere. The closest area Kuta is not worth visiting even for food. The access to the hotel is under construction which is expected to take long. Anyways highly recommend for relaxing trip with family.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

JUNEKYUNG

Liked: Staff & service, room comfort
Wouldn't say it is a "luxury" resort but fine for those who are looking for quite resting time. Important fact is that the resort is far from the down town area and the site itself is quite secluded, so you can't get around the neighborhood or go to any restaurants out of the site. Rooms are a little grubby but okay for the winter price and price private pool was quite nice but I wouldn't recommend the private sasak villa without a pool. It shallow and is hard to walk in because of some sharp sandy things. There were hardly any one swimming the beach so it is mainly for the view and tanning, resting. Food at the hotel restaurant was so-so but the breakfast buffet menu doesn't change a lot so got a bit tired of it after 3 days. Overall, good for the low season price of you plan just to stay at the resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel with exclusive beach
Nice beach, exclusive beach area for hotel guest. Good facilities excellent for family with children.

10/10 Excellent

TIMOTHY, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick the villa over the regular rooms
Very nice hotel - 4 stars indeed. Choose the villas over the regular rooms for sure. The area is quiet to begin with and the hotel is nestled in an even quieter area of Kuta. Getting around without transportation will be difficult.

6/10 Okay

RachelEH, London

Disliked: Cleanliness, staff & service
Okay hotel... But don't forget your ear plugs!
This hotel is fine for any surf fanatics wanting to experience the south with an all-inclusive approach. But it lacks character, has a Butlins feel to it, and there are far, far better hotels in the north of the island for the same price. The rooms, though large, lack privacy. The local mosque is very noisy - expect to be woken at 11.30pm ish and 4.30am. The breakfast is lack-lustre, and they are forever running out of food. Sadly this is currently the best hotel in the area, as it is mainly s travellers destination, but not up to standard 4 star hotels. It's fine if you're coming for the surf and not too fussed about your digs but if you want a great hotel, don't come here. We're now in an incredible hotel in the north and wish we'd come here sooner.

8/10 Good

Benny, Jakarta indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel over sold the Garden Pool Villa and give us garden villa instead on the first day. They did compensate us by upgrading the second night to Private pool villa. It was great to get our room upgraded but it is inconvenient to move rooms after one night. Hotels.com should make sure our reservation is met by the hotel.

6/10 Okay

LA, Chicago

Disliked: Room comfort
villas a bit run down, musty smell. AC not great
they tried to correct AC - but only temporary. far from many things beach uses what seems to be artificial sand - not nice for walking on service on beach very good lovely huts to sit on beach in pool nothing great complimentary massage - very nice complimentary cream bath (head massage and wash and condition) - very nice

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Ok Hotel, Service needs improvement
Hotel was ok although getting a little run down (not dirty just old). Most staff was very friendly but the food service was hit and miss. They messed up our orders twice and every night pushed the buffet and would be reluctant to let us order from the A La Carte menu. However the food from the menu was generally good and cocktails were great. The buffet was expensive and not as good. The hotel needs more competition so it will raise it's game.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous revenions avant d’arriver au Novotel d’un séjour que nous avons considéré comme excellent donc difficile de comparer cependant : Nous avions loue 2 garden pool villa (une pour nous et une autre pour les enfants) qui étaient vraiment très bien et très agréables.Hôtel a proximité de Kuta. Parfais pour aller s’y promener ou y dîner... Ne sommes que très peu restés à l’hotel Donc peu d’avis sur les infrastructures. En ce qui concerne les excursions très chères par rapport à ce qui se pratique sur KUTA à prestations équivalentes. Petit désagrément au Check out ou trois membres de l’hotel Nous ont quasiment couru après jusqu’au taxi car avions omis de régler la ne bouteille d’eau prise dans la chambre des filles. Comportement que nous n’avons pas trouvé très approprié 🙂. Sinon globalement bon établissement.
Stayed 3 nights in Aug 2019

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aufenthalt Juni 2019
Eine sehr schöne, gepflegte Anlage. Alleine das Frühstück ist speziell für europäische Gäste ausbaufähig. Leider zu dieser Zeit viel Wind und deshalb Wassertemperaturen im Meer und Pool eher frisch.
Stayed 5 nights in Jun 2019

10/10 Excellent

Ryo, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かなところです
なにもないといえばなにもないですが、 それを求めるならここがいいと思います。 プライベートビーチは想像していたより汚かったです。 周辺で道路工事をしていたのでその影響かと思います。 少し離れたらきれいです。
Stayed 1 night in Jan 2018

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

kula, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Overall everything was good, they have private beach, free activities, the breakfast was great. We have booked the private pool villa for our honey moon, the only bad thing was the canel smell bad abit when we turn on the water for shower.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Johan

Liked: Room comfort

10/10 Excellent

HISASHI, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高でした
ホテルのスタッフは、明るくとでも良かった。 無料のオイルマッサージや、無料のヘッドスパも素晴らしかった。 無料のアクティビティも多い。 ホテルに着いたら直ぐに、マッサージやアクティビティの予約を！ それから、空港までの送迎も無料。 到着時は、着いたと電話すると迎えに来てくれます。 帰るときは、フロントでチェックアウトの時で大丈夫。