10/10 Excellent
maureen
24 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
So glad we chose this hotel for our 3 night trip. It's pretty new and they have really got it right. The staff are all so helpful and pleasant. The room (superior twin) was small, but big enough for two. Very comfortable bed and exceptional shower. What makes this hotel even better is the social space on the ground floor. Free coffee, juice, and all manner of breads and pastries at all times of the day. Reasonably priced wine and beer and free nibbles to go with them. Comfy sofas and a turntable for some lovely vinyl sounds to accompany drinks and chat. It was never over-busy but always had a good atmosphere. It was 30 mins stroll to the "old Kyoto' area, and close to Nishiki market area. Tube station Karusuma Oike just a short walk away - 3 stops from here to Kyoto station, just 5 mins. They held on to our bags on the final day whilst we were out and about to enjoy our last hours. Nothing was too much trouble for the staff - they are a great plus for this excellent hotel.