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Mercure Kyoto Station

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Kyoto Station

Lobby
Reception
Lunch and dinner served
Exterior
Property entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
288 Aburanokojicho, Shimogyo Ku, Kyoto, 600-8231
  • Kyoto Station Building
    5 min walk
  • 大阪屋
    2 min walk
  • Kyoto Station
    6 min walk
  • Osaka (ITM-Itami)
    48 min drive

Room options

View all photos for Superior Room, Non Smoking (2 zip beds, Shower booth)

Superior Room, Non Smoking (2 zip beds, Shower booth) | Down duvets, in-room safe, free WiFi, bed sheets

Superior Room, Non Smoking (2 zip beds, Shower booth)

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | Down duvets, in-room safe, free WiFi, bed sheets

Superior Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, Bathtub

Superior Room, 2 Single Beds, Non Smoking, Bathtub | Down duvets, in-room safe, free WiFi, bed sheets

Superior Room, 2 Single Beds, Non Smoking, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Down duvets, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds, Non Smoking, Bathtub

Privilege, Room, 2 Single Beds, Non Smoking, Bathtub | Down duvets, in-room safe, free WiFi, bed sheets

Privilege, Room, 2 Single Beds, Non Smoking, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed, Non Smoking

Privilege, Room, 1 King Bed, Non Smoking | Down duvets, in-room safe, free WiFi, bed sheets

Privilege, Room, 1 King Bed, Non Smoking

  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Kyoto Station

Restaurant
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Breakfast available
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4.7 out of 5, Exceptional, (1002)
The price is CHF 96
for 1 room
includes taxes & fees
6 Jan - 7 Jan
DoubleTree by Hilton Kyoto Station

About this property

Mercure Kyoto Station

Hotel with a 24-hour front desk, a quick walk to Kyoto Tower
A restaurant, a bar/lounge and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front desk safe. Housekeeping is available on request.
Mercure Kyoto Station offers 225 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. This Kyoto hotel provides complimentary wireless Internet access. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Mercure Kyoto Station's great location gets high marks from our customers. During your stay, you're just a quick walk from Kyoto Tower. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Nishihonganji Temple and Kyoto Tower
Some rates at Mercure Kyoto Station are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mercure Kyoto Station also features a front desk safe and a lift.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Trattoria M KYOTO – This restaurant serves lunch and dinner.
Trattoria M KYOTO – On-site bar. Open daily.

All-inclusive details

All-inclusive room rates at Mercure Kyoto Station are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,500 for adults and JPY 1,250 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trattoria M KYOTO
  • Trattoria M KYOTO

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Kyoto Station Hotel
Mercure Kyoto Station Kyoto
Mercure Kyoto Station Hotel Kyoto
Mercure Kyoto Station (Opening Aug 2020)

Mercure Kyoto Station Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 333 out of 524 reviews" "
Rating 8 - Good. 132 out of 524 reviews" "
Rating 6 - Okay. 46 out of 524 reviews" "
Rating 4 - Poor. 9 out of 524 reviews" "
Rating 2 - Terrible. 4 out of 524 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louise, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this hotel was fantastic, very modern and comfortable. Only negative were how dimly lit the rooms were, which makes it very hard to have the right lighting to do makeup. But overall we loved our stay here. In terms of location it’s in a quiet area not far from Kyoto Station. Next time we’ll probably stay closer to Gion where most of the action seems to be.
Stayed 3 nights in Sep 2024

6/10 Okay

Johana

Liked: Cleanliness, property conditions & facilities, room comfort
So so service, nice room though
My reservation didn’t go through when I made it the night before my arrival. When I asked the front desk for a room, she said there were no king size beds available. Only 2 twin beds for a higher price. I went online and made my reservation for a king size room. The rooms are beautifully decorated, modern with beautiful lighting.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel nested in a quiet area. Kyoto station and shopping mall only 10min walk. First floor had a posh lobby with restaurant that offered great breakfast buffet and dinner options. Staff were super friendly and spoke perfect English. Room was clean, bed was comfortable and had good toiletries. The only down side was the lack of an onsite laundry, there is a laundromat 5mins walk but can’t say it’s the cleanest.
Stayed 3 nights in Sep 2024

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. If there is one thing to note is that breakfast is western style buffet and to my taste was a bit bland but still good and filling.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nikhil

Stayed 2 nights in Sep 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for one night... and then another night...and a third. The only downside--the strong incense? scent in the lobby. I prefer subtle aromas. The hotel was tastefully designed and the staff were dedicated and very helpful. This reminded me of my college-student days--one, with a an affordable expense account.
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior decoration of the hotel was lovely. The room was great. The staff were excellent
Stayed 3 nights in Sep 2024

8/10 Good

Collin, Atlanta

The TV was not working properly and the room temp was warmer. Minor issues. Over all it was fine
Stayed 2 nights in Sep 2024

8/10 Good

Chun Yip

Stayed 2 nights in Aug 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service
This property was very beautiful and in a great central location. The rooms were the biggest I’ve had in Japan. The downsides were that my air conditioning wasn’t really working. When I addressed it with the staff, the reception associate came to the room, and “played with a few buttons” and told me it should be fixed. It wasn’t fixed. It was either completely broken or just the worst air conditioner I’ve seen, because it was uncomfortably hot the whole stay. Also, the staff isn’t so efficient. When I came to register early, the lady just wanted to keep reminding me that check in is at 3…but I clearly had bags that I just wanted to leave to the side which she didn’t acknowledge till I said something. When I came back to check in at a later time, I asked the gentleman at the counter about any free refill stations for water. He said “you can refill it downstairs in the bathroom”….i was confused and thought maybe there was a refill station in the bathroom, so I asked. He said no, you can just use the tap water, it’s drinkable. So I said, if it’s drinkable, wouldn’t I just be able to refill it from the sink in my room? To which he replied yes……so why not just say that from the beginning? It kinda felt like pulling teeth. But overall, the stay was an 8/10
Stayed 3 nights in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the main station in Kyoto made it very convenient to come an go, Also close to the tour guide start locations
Stayed 1 night in Jul 2024

10/10 Excellent

SHIREEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located just a short walk from the train station, with a handy laundry nearby. The rooms were very decent in size for Japan. The only downside was that the place was somewhat dark.
Stayed 2 nights in Jul 2024

8/10 Good

SHAFEENA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

GLADYS

Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

Pedro E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing decor, beautiful hotel, and friendly, diverse staff.
Stayed 2 nights in May 2024

10/10 Excellent

Jie

enjoy the stay
Stayed 1 night in Jun 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but every day exactly the same breakfast. This is fine if you stay for 2 nights but after 10 nights there should be more change! No milk / milk powder in the rooms. You always have to ask at reception. No body cream provided. Bar closes very early. So you cannot even have a drink after you come back from a day out. My Accor number could not be added to my booking, so I could not avail of the welcome drink either. Room size is generous for Japanese standards. All in all a good hotel with some flaws.
Stayed 10 nights in Jun 2024

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
everything is great
Stayed 2 nights in Jun 2024

8/10 Good

Huy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, nice place to stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Alreza, eastvale

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. 10 min walk to Kyoto station. Great food options walking distance. Kyoto tower walking distance. Rooms are clean and great decor. Restaurant is great. Front desk so you can ship luggage directly. Highly recommend
Stayed 4 nights in Jun 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located at a 7 minute walk from Kyoto Station. Its a central part of Kyoto which features underground dining and shopping amenities, train and bus stations and access to the entire Kyoto area and access to the entire Japan through the Shinkansen. There are also other stores nearby like Yodobashi and Aeon Mall and Don Quiote. There is also the iconic Kyoto Tower. It is walking distance from many amenities. The included breakfast buffet is outstandingly delicious and allows a quick start to a day of exploring and shopping. There are also three fabulous temples that are within walking distance. The staff are absolutely excellent and extremely polite and helpful. The decor is also very excellent and the hotel lounge looks excellent.
Stayed 8 nights in Jun 2024

10/10 Excellent

Ekta

Stayed 3 nights in Jun 2024

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place near the train station.
Stayed 4 nights in Jun 2024