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Hotel Arenal Lodge

3.0 star property
VIP Access

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Photo gallery for Hotel Arenal Lodge

Breakfast, lunch, dinner served; international cuisine, garden views
Interior entrance
Property entrance
Outdoor spa tub
Breakfast, lunch, dinner served; international cuisine, garden views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar

Explore the area

Map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Arenal Volcano
  • Mistico Arenal Hanging Bridges Park
    ‪6 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪27 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (1 Bed)

Junior Suite (1 Bed) | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite (1 Bed)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Standard Room, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet (1 King Bed)

Terrace/patio

Chalet (1 King Bed)

  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Master Suite

Master Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Master Suite

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Single Bed

View all photos for Apartment (1 Planta Baja)

Apartment (1 Planta Baja) | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment (1 Planta Baja)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (2 Beds)

Junior Suite (2 Beds) | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite (2 Beds)

  • Mountain view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite (Standard)

Family Suite (Standard) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Suite (Standard)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment (Planta Alta)

Apartment (Planta Alta) | In-room dining

Apartment (Planta Alta)

  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Chalet (2 Queen Beds)

Chalet (2 Queen Beds) | In-room safe, iron/ironing board, free WiFi, bed sheets

Chalet (2 Queen Beds)

  • Mountain view
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Hotel Arenal Lodge

Family-friendly hotel with 2 hot tubs and full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a steam room are on-site. Housekeeping is available on request.
Hotel Arenal Lodge offers 50 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arenal Lodge. During your stay, you're just a quick walk from Lake Arenal. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at La Fortuna
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Indulge with body scrubs, facials or massages at the spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a playground
  • Just a 5-minute walk from Lake Arenal and 13 minutes on foot from Arenal Volcano National Park
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Arenal Lodge offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A fitness centre, spa services, and a terrace are also featured at the family-friendly Hotel Arenal Lodge. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star La Fortuna hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 10 AM.
La Fortuna – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Fortuna

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 1 floor
  • 100% renewable energy
  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (one way)
  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Arenal Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Mohamed Amine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were thoroughly disappointed with our stay at Arenal Hotel Lodge. The only positive aspect was the friendly staff. However, everything else was outdated and poorly maintained. The furniture was stained beyond repair, making it unappealing to use two of the sofas in our room. The food was terrible, and the hotel’s location made it difficult to access outside food, requiring a two-hour journey. Getting to the hotel from the main road was an excruciating 15-minute drive on a very slopped and crapy road. By the time you finally arrived at your room, you will be so exhausted and not willing to descend again. Overall, we were very disappointed with this place.
Stayed 4 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful quaint hotel. "Old world, colonial" feel. Nestled in the mountains, stunning volcano view. Challenging access road for late arrival
Stayed 2 nights in Feb 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Dennis

Disliked: Property conditions & facilities, room comfort

Dark, Dank, & Dangerous.

Worst experience in Costa Rica. Nasty and uninviting. No view. Lamp globes full of dead bugs. Horrible shower with steps. Asked for a different room. No one even responded. Entrance not drivable. So much more that otels.com won't print
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this property to everyone! This was a great experience. We will be back
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were great, it was very quiet and a great view of the volcano. Little further out from town but worth it if you want a quieter stay.
Stayed 2 nights in Feb 2025

4/10 Poor

Basil

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scenic views

Scenic views of lake, sunrise, volcano; location were amazing! Don’t miss the birds at breakfast. I like the location because it was quiet and a short drive to the Arenal National Park. The room was very clean and comfortable, plenty of blankets, pillows, and towels. The kitchen was nice. Restaurant was excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool hotel. The entry drive is pretty crazy at first and it takes a while to get to the hotel up the mountain, but once you are up there - WOW! Nice place with a nostalgic feel. Really enjoyed visiting with my family and will be back again! Thank you
Stayed 3 nights in Dec 2024

8/10 Good

Audrie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Views are amazing. Walking from our room to the lodge in the dark was difficult. Could use some small lights to light the path.
Stayed 2 nights in Jan 2025

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible gardens and when the skies clear, the most beautiful view of Arenal!
Stayed 2 nights in Jan 2025

10/10 Excellent

VALERIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property up in the clouds. On clear days you can see the lake. Staff was excellent, front desk was very helpful with recommendations and best ways to see the area. The property is well kept for its age. The major draw back is the road to the property is rough especially at night. There was absolutely no lighting for 2 km until you get up to the property itself
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and serene place in the middle of the rain forest. Spotted a family of white nose coaties. Large family suite was great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. I liked the hot tubs and pool for the kids. The restaurant was convenient and loved the included breakfast. The staff would leave fruit scraps out for the birds in the morning and it was lovely to watch the birds at breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Niorka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! It’s in a quiet and beautiful location with stunning views of Arenal Volcano and the rainforest. It really felt like a peaceful escape into nature.
Stayed 4 nights in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick stay here so didn't get to enjoy many of the amenities. But the hot tub was nice and the restaurant food really good. Our rooms was charming. The only drawback was a huge rain storm overnight. We could understand hearing the rain on the roof, but there was something banging from the wind that kept us up a bit. Otherwise the hotel is in a great location to everything.
Stayed 1 night in Jan 2025

10/10 Excellent

Ignacio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

NAVNEET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Paula

Travelled with family
Liked: Staff & service
It was very quiet and beautiful, and the staff were kind and helpful. The room was a good size and it was nice having a seating area at the front patio. However, the room was dark and there was no fan in the bathroom, so our room felt damp alot of the time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Prabakar, Holland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Deanette

Travelled with family
Liked: Cleanliness, staff & service
The property is beautiful the view of el arenal is gorgeous. The drive up to the actual hotel is pretty wild especially at night it felt so scary through the dark winding road like if you were in a Jurassic Park movie. During the day the ride was much more manageable but definitely not for an unseasoned driver. We came during dry season yet there was a lot of rain making the drive scarier. However the view and property ambience was worth it. Property could use some extra amenities to make it top notch, specifically you can hear every creak through the walls and floors. Overall our family had a very nice time. The staff at the restaurant was lovely. Pura vida!
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael, Largo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jungle trail on the property was great. We saw a lot of wildlife and plants. The food at the lodge was very good and breakfast included was delicious. We stayed in the Chalet and had amazing views. Overall the property was great but highly recommend checking in during the day due to the 2km drive off the main road to the property.
Stayed 6 nights in Dec 2024

8/10 Good

Juveria

Travelled with family
Liked: Cleanliness, staff & service
Arenal lodge is much further than the main town of La Fortuna so transporting is harder. Most tour companies charge extra to pick/drop from this location. The rooms are outdated and we also felt like there were some unnatural activity like ghosts on the property. One of the nights we stayed, we kept hearing the doors slamming and stomping upstairs. The doors were not visibly slamming so not sure what was going on. We also heard people talking at night but there weren't any additional guests in the area we were staying at. The second night, thankfully, it wasn't so bad. Otherwise, the property is very nice, there is a jungle trail which honestly was so much fun to explore. The reception guy in the AM was very helpful, the guy in the PM was not.
Stayed 2 nights in Dec 2024

10/10 Excellent

Danica

Stayed 2 nights in Dec 2024