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Hotel El Volcan

2.5 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel El Volcan

First-run films
Down duvets, desk, free WiFi
Exterior
Bathroom sink
Standard Room, 2 Double Beds | Down duvets, desk, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
150 Mts North of Parque de la Fortuna, San Carlos, La Fortuna, Alajuela, 21007
  • Puentes Colgantes del Arenal
    7 min walk
  • Arenal Adventure World
    3 min drive
  • Costa Rica Chocolate Tour
    5 min drive
  • La Fortuna (FON-Arenal)
    3 min drive

Room options

View all photos for Standard Room, Multiple Beds (Triple)

Standard Room, Multiple Beds (Triple) | Down duvets, desk, free WiFi

Standard Room, Multiple Beds (Triple)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Down duvets, desk, free WiFi

Standard Room, 2 Double Beds

  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Standard Single Room | Down duvets, desk, free WiFi

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Down duvets, desk, free WiFi

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel El Volcan

Hotel in La Fortuna with free parking
This hotel features express check-in, express check-out and tour/ticket assistance. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a TV in a common area. Housekeeping is not available.
Hotel El Volcan offers 7 accommodations with air conditioning. This accommodation offers separate sitting areas and includes desks. Beds feature down duvets. Televisions come with premium cable channels and first-run films.

Bathrooms include a shower. This La Fortuna hotel provides complimentary wireless Internet access. A nightly turndown service is provided and amenities available on request include microwaves.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel El Volcan, you're just a quick walk from Puentes Colgantes del Arenal. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance
  • On-site recreation includes bicycles to rent and mountain biking
  • 13 minutes by car from Arenal Volcano National Park and 5 minutes from Baldi Hot Springs
A free manager's reception is offered. WiFi and wired Internet are free in public spaces. Hotel El Volcan also features tour/ticket assistance, express check-in, and express check-out. Free self parking is available. The property offers extended parking privileges.
The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free manager's reception

Family friendly

  • Microwave on request

Conveniences

  • Limited-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • First-run films
  • HDTV with premium cable channels

Food and drink

  • Microwave on request

More

  • Air conditioning
  • Desk
  • Separate sitting area

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8:30 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Volcan Fortuna
Hotel El Volcan
Hotel El Volcan Fortuna
Hotel Volcan
Volcan Hotel
Hotel El Volcan La Fortuna
El Volcan La Fortuna
Hotel El Volcan Hotel
Hotel El Volcan La Fortuna
Hotel El Volcan Hotel La Fortuna

Hotel El Volcan Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 84 reviews" "
Rating 8 - Good. 26 out of 84 reviews" "
Rating 6 - Okay. 26 out of 84 reviews" "
Rating 4 - Poor. 11 out of 84 reviews" "
Rating 2 - Terrible. 9 out of 84 reviews" "

6.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Steve, Indianapolis, In.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience without the frills!
I don’t spend much time in the room when I travel. I am inclined to choose hotels with fewer amenities so I can afford more experiences. Clean and safe suit me. Hotel El Volcan is within walking distance to everything, much more affordable than most and the staff went above and beyond to provide me anything I wanted. The menu of activities offered with hotel help is extensive. Very accommodating!
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The owners are super nice and very polites. Location is only a few meter from the main plaza. The night life is incredible.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
thank you..
good location. great mangment that runs the place

4/10 Poor

Crisia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy malo, no lo recomendaría.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
not a lot of amenities, room was very dark and bare.

2/10 Terrible

Annie, Gatineau

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to everything but cleanliness???
Very close to beautiful town centre. The owner is very nice and helpful. The room we got was full of little critters (ants) in bathroom sink and around doors. The sheets in the bed had small black flakes, not sure what it was, maybe fleas -related? I was worried especially travelling with children.

8/10 Good

mauricio Solis

Liked: Cleanliness, staff & service, property conditions & facilities
For the price was really good

6/10 Okay

Rob, Boston, MA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, good staff
The hotel was really close to the main road and plaza area (2 minute walk). The front desk staff was really helpful and organized trips for us super short notice! Although the actual room we stayed in for one night wasn't the best. It was moldy and definitely could have been cleaner. Overall it was fine for staying a night but for longer trips I would look elsewhere.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Adequate hotel near the main center of town.
Very inexpensive, basic amenities, friendly staff. Was clean, if threadbare.

6/10 Okay

Andrea, Bahamas

Disliked: Property conditions & facilities, room comfort
Bit depressing but Ok I guess
Overnighted here. It was passable and clean enough but made me feel a bit icky to be honest. I dropped my eyeliner in the bathroom and threw it away rather than wash it off and use it again. I wasn't sad to leave but I wouldn't go as far as to say that it was a bad place to stay. If I had to stay for more than one night I'd probably have enjoyed my trip a lot less though.

6/10 Okay

Ed, Rochester, NY

Liked: Cleanliness, staff & service
Inexpensive comfortable small place
We chose El Volcan because of the reviews lauding the host, and were not disappointed. Luis was helpful, friendly and knowledgeable about the area. Our first night he recommended a local restaurant where we had the best steak (ribeye) we'd ever eaten. The beds were OK, although the pillows were just egg crate foam in pillowslips. Despite that, we slept very well. The hotel has an outdoor covered patio with a common refrigerator and microwave (put away late at night). No dishes, however, but handy anyway. It's within easy walking distance of most of the town, and the walks were pleasant.

8/10 Good

markie w.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, close to town center
Wonderful little room, very modest, simple, don't expect a standard US-room by any means. I thought it was a great lil find. Site mgr was very helpful and friendly. Has wifi, hot water and is in the town. Downside is room facing the street hears everyyyything. Overall great.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for people on a budget.
Close to downtown, clean and the owner was very helpful. Wifi connection is so so depending on your room, but this problem I found through out Costa Rican hotels.

2/10 Terrible

Bernardo, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay there.
I don't recommended this hotel at all. No clean and a very bad smell that my wife had to sleep in the car. Smell mold everywhere, on pillows, mattresses, it's horrible.

4/10 Poor

maria, redwood city

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to downtown
I did not like the facilities, every thing looks old, but at least is close to downtown

10/10 Excellent

Edward, Jacksonville, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, great price
Luis and his staff were very helpful and courteous. The town of La Fortuna was very safe and a nice place to shop and eat. One place, Rainforest Cafe had good local food at great prices. Overall the hotel fit our needs well.

4/10 Poor

Louise, Dallas Tx

Disliked: Property conditions & facilities, room comfort
Disappointed
The owner was very nice but not what it appeared to be online. I wasn't really comfortable with the location. The bed was very hard so it was hard to sleep. But there was air conditioning which was nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice cheap hotel
Staffs are very nice and helpful! They provided us good options of tours.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
The hotel is all right: neat, good location, fair service. Pretty good considering the price.

6/10 Okay

Rich, Jacksonville, Florida

Liked: Staff & service
Disliked: Cleanliness, room comfort
3 Star
The staff was good and very friendly. Ensure to ask for clean towels, the towels I receive didn't smell Fresh! Many hotels to choose from in this town,Less than a 5 minute walk to the bus station. Only cost $5 American dollars to travel to San Jose to La Fortuna on the bus.

6/10 Okay

Marco, Lichfield UK

Liked: Staff & service
Close to centre
Basic room with bathroon, hot & cold water, on ground floor next to road so had to keep curtains closed at all times. Some road noise but not too bad, Aircon worked OK but was first generation thru the wall type and was VERY noisy so it couldn't be left on for long

6/10 Okay

Kamy, Puerto Viejo

Liked: Staff & service
OK for the price
The receptionist was extremely helpful and knowledgeable . The hotel itself is ok , unpretentious and centrally located in the town of La Fortuna, walking distance to everything. They sell well priced passes to other spa resorts . The only thing , there is no coffee in the morning, so the closest place to buy coffee early is at the bakery Musana, some 500m away.

8/10 Good

Vanessa, Costa Rica

Liked: Cleanliness, staff & service, room comfort
great location
the hotel is very close to everything in a short walking distance, is small and quiet, very confortable, and very nice staff.

6/10 Okay

Isabella, Canada

Liked: Staff & service
Disliked: Room comfort
A nice staff but hotel would need improvements
The hotel's staff was very friendly and helpful. However, the room's bed wasn't comfortable and there were insects crawling on the walls... It seemed to be highly priced for the value we were getting compared to other places in town...