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Superior Room, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, Accessible, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Los Lagos Spa & Resort. During your stay, you're just a quick walk from Los Lagos Hot Springs. Free WiFi in public areas, free self-parking and 11 outdoor pools are available.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy international cuisine while dining at Las Palmas
  • Splash around at the waterslide or swim in the indoor and 11 outdoor pools
  • Indulge with massages, facials or body scrubs at Fangus
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes hot springs, hiking/biking trails and horse riding/rentals
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Los Lagos Hot Springs and 12 minutes on foot from Baldi Hot Springs
  • Airport and local-area shuttle service available for a fee

Hotel Los Lagos Spa & Resort ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Los Lagos Spa & Resort

Everyone (1) Family (1)
4 out of 5
Schöne Poolanlage

Posted by on 9 Feb 2023

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Comment from Hotel Management

11 Feb 2023 by Los Lagos Team

Danke für deinen Besuch!

3 out of 5

Posted by on 2 Jul 2022

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Comment from Hotel Management

13 Apr 2023 by Los Lagos Team

Thanks for yor visit!

Property Features

As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A business centre and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available. This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 11
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with a safe and a hairdryer. Plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Las Palmas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

11 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide and Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ziplining on site
  • Horse riding/rental on site
  • Hot springs on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10 PM. The front desk is staffed during limited hours.

The front desk at this property is open daily from 6:00 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses solar energy, plus a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 10 PM
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Renewable energy source - solar
  • Debit cards

Hotel Names

  • Hotel Los Lagos Spa & Resort
  • Hotel Los Lagos Spa & Resort Fortuna
  • Los Lagos Spa
  • Los Lagos Spa Fortuna
  • Hotel Los Lagos Spa Resort La Fortuna
  • Hotel Los Lagos Spa Resort
  • Los Lagos Spa La Fortuna
  • Los Lagos Hotel Spa And Resort
  • Los Lagos Spa & La Fortuna
  • Hotel Los Lagos Spa & Resort Hotel
  • Hotel Los Lagos Spa & Resort La Fortuna
  • Hotel Los Lagos Spa & Resort Hotel La Fortuna

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.