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Hotel Mountain Paradise

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mountain Paradise

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Aerial view
Outdoor pool, pool loungers
2 restaurants, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Spa

Explore the area

Map
Arenal Volcano, San Carlos, San Jose, La Fortuna, Alajuela
  • Go Adventure Park
    1 min walk
  • Oscar Restaurant
    6 min walk
  • Transmonteverde Bus Terminal
    116 min drive
  • La Fortuna (FON-Arenal)
    11 min drive
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Room options

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About this property

Hotel Mountain Paradise

Hotel with 2 restaurants, near Los Lagos Hot Springs
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Hotel Mountain Paradise offers 46 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Each accommodation is individually decorated. Pillowtop beds feature down duvets. Plasma televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DEVAS SPA has massage/treatment rooms and couples treatment room(s). Services include Swedish massages, facials, body wraps and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mountain Paradise . During your stay, you're just a quick walk from Go Adventure Park. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Enjoy international cuisine with a poolside location at Ave del Paraiso, one of the property's 2 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with Swedish massages, aromatherapy or mud baths at DEVAS SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute drive from Arenal Volcano National Park and a few minutes from Los Lagos Hot Springs
  • Airport shuttle service available for a fee
Hotel Mountain Paradise offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the business-friendly Hotel Mountain Paradise . An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 3.5-star La Fortuna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Ave del Paraiso – This poolside restaurant specialises in international cuisine and serves lunch and dinner.
Arenal Koita – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arenal Koita
  • Ave del Paraiso

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hand-held showerhead
  • No lift (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 260 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel Mountain Paradise offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Mountain Paradise
Mountain Paradise
Mountain Paradise Fortuna
Mountain Paradise Hotel
Mountain Paradise Hotel Fortuna
Hotel Mountain Paradise Costa Rica/Arenal Volcano National Park
Mountain Paradise Hotel La Fortuna
Mountain Paradise Thermal Hotel La Fortuna
Mountain Paradise Thermal Hotel
Mountain Paradise Thermal La Fortuna
Mountain Paradise Thermal
Hotel Mountain Paradise Thermal & Spa La Fortuna
La Fortuna Mountain Paradise Thermal & Spa Hotel
Hotel Mountain Paradise Thermal & Spa
Mountain Paradise Thermal & Spa La Fortuna
Mountain Paradise Hotel
Mountain Paradise Thermal

Hotel Mountain Paradise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 773 reviews" "
Rating 8 - Good. 222 out of 773 reviews" "
Rating 6 - Okay. 78 out of 773 reviews" "
Rating 4 - Poor. 33 out of 773 reviews" "
Rating 2 - Terrible. 22 out of 773 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana, Closter

Stayed 3 nights in Aug 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property! Good pool bar. Great for families.
Stayed 5 nights in Jun 2024

10/10 Excellent

Génesis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great paradise with a incredible view
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was like paradise. View from our patio was breathtaking. We really enjoyed the pool area as well.
Stayed 4 nights in Jul 2024

10/10 Excellent

Itzamara, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique séjour
Bel endroit avec un personnel accueillant et courtois. Nous avons adoré notre séjour! Pura Vida!
Stayed 5 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful stay. The location is gorgeous and the facilities are clean and give off the right vibe. Stayed in the Arenal Villa and it exceeded our expectations.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our villa! Beautiful and serene area, close to the main town yet far enough away to feel remote. Within 10-30 minutes of everything we wanted to do there. Parking was easy and staff was very accommodating.
Stayed 4 nights in Jul 2024

6/10 Okay

Federico

Travelled with family and small children
Liked: Cleanliness, staff & service
Good: large clean bedrooms with a breathtaking view of the Arenal volcano. Many will love the bathrooms as they are spacious with a natural look. The pool area is nice and the bartender is super friendly. Bad: it's a bit inconvenient that you can't park your car close to the rooms, though you can call for the hotel's transportation (golf cart). Food could really use some improvement in quality. The pool itself is artificially heated mildly, so don't expect thermal hot springs like other hotels in the area.
Stayed 1 night in Jul 2024

8/10 Good

Janette

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
The property was very beautiful and the hotel staff was fine. I do think the bar drinks & bar food are way over priced as well as their spa services. The pool are itself was small but good, water was warm felt very nice. Closes too early in our opinion. Our room was fine, every day we found bugs but I suppose we are in the middle of the jungle. It was a very nice find.
Stayed 3 nights in Jul 2024

4/10 Poor

Jiafeng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the description and photos on website do not reflect the real situation there.
Stayed 1 night in Mar 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

mauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo espectacular, trato, servicial el bartender súper amable. Las habitaciones limpias, los jardines hermoso.
Stayed 4 nights in Jul 2024

10/10 Excellent

eliran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Deirdre

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel !
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect get away
Beautiful, clean and friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Jul 2024

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful but the room pictures are very deceiving. We went there for our 28th anniversary and it was the worst decision I’ve ever made. We paid for three nights, but checked out early. Our first night we were excited to take a thermal tub on our deck since it had been raining all night. I asked if someone could take a look at the broken tub and no hot water but no one showed up. The sheets were dirty and filled with bugs so we went to the market and bought some sheets. The next day we tried the breakfast, but it was awful and never went again. We asked the hotel if they could please look at our tub our place doesn’t get hot water. We come back that night, soaked and cold from the rain hoping for hot shower and a hot tub. It still didn’t work and we had maintenance guys on our deck from 6 PM to 9:30 PM which made things not very romantic. After all that they said sorry it’s broken and never came back or offered to put us in a room that does have hot water. After they left , we went to go sit out on the chairs, but it was so slippery on the tiles that my wife slipped and hit her head. It startled a cane frog which secreted his venom onto her leg so we had to go to ER. The next morning on our anniversary, we were making love and then my wife screams and gets under the covers. Two of the maids were standing there eating nuts while they’re watching us! I went outside to confront them and they ran away. We come back that night and it’s cold so we checked out.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quiet and friendly. Pool was a little small but enjoy it. The prices at the bar and restaurant were higher than I would have expected.
Stayed 4 nights in Jun 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at with a different atmosphere. You get a beautiful room and bathroom that encapsulates Costa Rica. Staff was friendly and attentive majority of the time
Stayed 4 nights in Jun 2024