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Mussaenda - Arenal

3.0 star property

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January 2025

Photo gallery for Mussaenda - Arenal

Outdoor pool
Food and drink
Superior Double Room, Terrace | Desk, iron/ironing board, bed sheets
Superior Double Room, Terrace | Desk, iron/ironing board, bed sheets
Superior Double Room, Terrace | Bathroom shower

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Route 142, La Palma, La Fortuna, Alajuela, 21007
  • Arenal Natura Ecological Park
    1 min walk
  • Surá Bar & Bistro
    5 min walk
  • Transmonteverde Bus Terminal
    117 min drive
  • La Fortuna (FON-Arenal)
    11 min drive

Room options

View all photos for Standard Double Room, Terrace

Standard Double Room, Terrace | Desk, iron/ironing board, bed sheets

Standard Double Room, Terrace

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Desk, iron/ironing board, bed sheets

Superior Double Room, Terrace

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Mussaenda - Arenal

Family-friendly hotel with outdoor pool and Hot tub
Along with an outdoor pool, this smoke-free hotel has Access to hot tub and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, laundry facilities and tour/ticket assistance are on-site.
Mussaenda - Arenal offers 5 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool, a children's pool and Access to hot tub are on site.
During your stay at Mussaenda - Arenal, you're just a quick walk from Arenal Natura Ecological Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a meeting room, laundry facilities and a terrace
  • Steps from Arenal Natura Ecological Park and a 2-minute drive from Paradise Hot Springs
  • Airport, local-area and theme park shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Mussaenda - Arenal offers its guests a kids' pool, an outdoor pool, and Access to hot tub. WiFi is free in public spaces. An area shuttle within 15 kilometres and an airport shuttle (available 24 hours) are available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Mussaenda - Arenal. Self parking is free.

This 3-star La Fortuna hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 15 kilometres
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you, lockbox

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 340 per vehicle (return)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Mussaenda - Arenal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mussaenda Hotel Gardens La Fortuna
Mussaenda Hotel Gardens
Mussaenda Gardens
Mussaenda Hotel Gardens
Mussaenda - Arenal Hotel
Mussaenda - Arenal La Fortuna
Mussaenda - Arenal Hotel La Fortuna

Mussaenda - Arenal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 75 reviews" "
Rating 8 - Good. 21 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awsome and the staff were very helpful and spoke fluent english. I would love to go again.
Stayed 3 nights in May 2021

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostess (owner) was very friendly and helpful and she ordered our food which was delivered free of charge from a very good restaurant nearby. the pool and Jacuzzi area is very picturesque! Unfortunately, we didn't get the opportunity to use it since we got in pretty late. Only complaint was the mini fridge was a little smelly.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the personal feel of a smaller hotel. The facilities were beautiful.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy familiar, excelente atención. Lo recomiendo para volver
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very nice property. Very clean and tidy. Small # of rooms which is nice. Staff was excellent. Would stay there again and recommend to anyone!!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Cecila was very kind and helpful. Provided restaurant recommendations. The typical Costa Rican was tasteful. The property is absolutely beautiful.
Stayed 4 nights in Mar 2020

10/10 Excellent

Kristina, Roanoke, VA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and flexible with our check in time when we experienced a major delay! The property is beautiful!!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff, Great location. Very nicely maintained gardens
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cecilia was very accommodating and friendly. I had to leave very early the first morning before breakfast start time, so they brought me food the night before so I’d have something in my stomach before departing on my adventure. This is a small family owned hotel so there is no entertainment or lobby full-time person, but you can contact them by email or text if you need something and they will assist you. A complete and very nice breakfast is served on site but there is no kitchen so you need to go out for lunch or dinner and it is about a 10 min drive to downtown. If you have a car or pick-up shuttles to your activity, and you want a nice and quiet place to stay, away from the hectic of downtown, this is the place to stay. They have a very nice pool and jacuzzi and a great vegetation. Thank you very much Cecilia and staff!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The only thing is why I did not say excellent is because according to Expedia when I booked I was under the impression that the breakfast was included, but we were charged $8 per person per day. Not a big deal but somehow it is frustrating that the advertising is with breakfast and then you are charged. Special thanks to Cecilia for all her service and kindness.
Stayed 3 nights in Feb 2020

10/10 Excellent

Ali, Denver, CO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property with a beautiful garden. The location is perfect for exploring the Arenal area. The staff is extremely friendly and super helpful. We enjoyed our stay very much.
Stayed 1 night in Jan 2020

8/10 Good

JaniceandLarry, Calgary, Canada

Travelled with partner
Liked: Cleanliness, staff & service
Very nice property and rooms. Staff was very friendly and Cecelia in particular was great! Very quiet location.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is private owned and properly managed. They have the most beautiful fluffy dog called Luna, who is so sweet. I did a solo trip to Costa Rica for mt 30th birthday. I wanted a nice spot andnsome quiet time and Mussaenda was the perfect location. It is veey secluded and jist breathtaking. The staff is so friendly too. Thank you Cecelia for calling the restaurant nearby and letting them know it was my birthday. It was really special. When I visit Costa Rica again, I'll definitely be staying at this location.
Stayed 4 nights in Jan 2020

8/10 Good

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great customer service, clean and nice hotel!!
Stayed 1 night in Jan 2020

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just minor details need to be taken care of. There were 2 coffee cups while the reservation was for 3 people. There were some visible hair on the lavatory sink, bed, and hairdryer. For the rest, the place is great and the staff is very kind.
Stayed 1 night in Dec 2019

6/10 Okay

M, US

Travelled with family
Liked: Staff & service, property conditions & facilities
I would say it’s a basic room with no special features. The room was quite clean but had a weird smell that lasted the whole time we stayed there. The hostess was very nice and gave some helpful tips about activities to do. The breakfast was the usual with nothing special as mentioned in other reviews. Both the days we stayed, we had scheduled early morning activities due to which we had to skip breakfast. Cecilia was nice enough to wait for us the next day way past the usual breakfast time.
Stayed 2 nights in Dec 2019

10/10 Excellent

HECTOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como en casa
Lo mejor de este hotel es su recepción. Cecilia es mejor que cualquier recepcionista del Marriot o de su vecino Volcano Lodge.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Keith, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was excellent, staff was nice and knowledgeable. There needs to be better coordination for late checkin and a map that includes breakfast location (across street). But once those logistics are worked out this is a great little spot. Quiet, clean, and beautifully done.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, nice bedroom. Pool is really small but cute
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation at Arenal Volcano
Conveniently located to restaurants and attractions. Quiet and pretty. Everyone loved the butterfly garden, ziplining, and whitewater rafting.
Stayed 3 nights in Mar 2019

10/10 Excellent

Deepika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, quiet, relaxing at the base of the volcano.
We found this to be a perfect location; outside of the clutter and noise of downtown La Fortuna and right at the base of the Arenal Volcano. Quiet and well kept rooms, with a pool and hottub just outside. A short walk down to breakfast, with free access to Natura right next door. No restaurant on property, but we found the restaurant right next door at the Volcano Lodge to have a good selection at a reasonable price. The Volcano Lodge is an alternate choice, but if you want quiet and privacy choose Mussaenda.
Stayed 4 nights in Feb 2019