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Volcano Lodge Hotel & Thermal Experience

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
4 outdoor pools, pool umbrellas, pool loungers
Hot springs
Aerial view
Games room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Arenal Natura Ecological Park
    3 min walk
  • Surá Bar & Bistro
    4 min walk
  • Transmonteverde Bus Terminal
    117 min drive
  • La Fortuna (FON-Arenal)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Junior Double Room, 1 King Bed

  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Thermal)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Thermal)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CHF 277
for 1 night
includes taxes & fees
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About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
This smoke-free lodge features 4 outdoor pools, a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include a rainfall showerhead and hairdryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us that they can't get enough of the free breakfast at Volcano Lodge Hotel & Thermal Experience. During your stay, you're just a quick walk from Arenal Natura Ecological Park. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a sauna and a playground
  • Guests love the breakfast and restaurant
  • Just a 4-minute drive from Ecotermales Fortuna and a few minutes from Ecoglide Arenal Park
  • Airport shuttle service available for a fee
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10 AM.
Restaurante Sura – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar – This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

khue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: room was very clean, the hot springs are right on the property and are great for sore muscles, the staff are very friendly, the resort is located very close to the arenal volcano and other sights in la fortuna Cons: this place has a touristy resort feel, lots of families and kids running about the hot springs and the pool. I wish it was more kid-free. the food here is quite expensive compared to your typical costa rican soda.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!! The grounds are lovely and everything was perfect!
Stayed 2 nights in Sep 2024

10/10 Excellent

Serafina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The dining and selection was outstanding and delicious. All the staff were friendly and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Halle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The many thermal hot tubs were amazing! The breakfast was excellent with lots of choices.
Stayed 2 nights in Aug 2024

10/10 Excellent

powanda

Liked: Cleanliness, staff & service, amenities
Beautiful property nice and always clean. Staff very nice and kind. It can use a few upgrades
Stayed 5 nights in Aug 2024

10/10 Excellent

Surya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice experience. I would have loved to receive a free room upgrade which I did not receive.
Stayed 3 nights in Aug 2024

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in la Fortuna/Arenal
This is the best place to stay in la Fortuna/Arenal Just at the resort you have great views of Arenal, plus the fauna and animals are amazing. You have hot spring baths or relax in the pool. Breakfast is unbelievable everything you could want. Staff can arrange for any excursion you would like with pick up and drop off at reception area. They offer private hot tubs on patios of some rooms, which are nice to relax in after a day of trekking. This was my fourth stay here and as always there will be another soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the thermal room with pricate jacuzzi in backyard that was amazing
Stayed 2 nights in Aug 2024

8/10 Good

Crina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and it has everything you need. The only thing missing for us was bed side lamps. I had to get up and turn off the big lamp and there was no sitting in the bed with just a bed lamp. We always had to have the big light on. Very inconvenient when you try to relax at night before bed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This hotel has an excellent thermal experience, and a great swim up bar.
Stayed 1 night in Aug 2024

10/10 Excellent

BHAGWAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly, my family enjoyed hot springs and pool a lot. Breakfast also had good options. It is well maintained and beautiful to take photos or walk around. Some unwanted visitors (spiders) were noticed once. Overall very good experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

sudhir

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the Stay
Excellent place! Stayed in Jr. Suite and had private thermal spa in backyard. The only downside was the spotty WiFi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I go back to Costa Rica, I would stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Aug 2024

10/10 Excellent

RICHARD

Travelled with partner
Liked: Amenities
There grounds were kept to perfection the wait staff was tentative to all our needs and very friendly. Such an amazing place to stay. Will be definitely coming back
Stayed 2 nights in Jul 2024

10/10 Excellent

Genelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The hot springs were very relaxing after fun filled, active days. The restaurant had a variety of dishes to choose from. It was close to all our excursions in La Fortuna. The only problem was our air conditioner broke twice during our stay. They can to fix it right away.
Stayed 3 nights in Jul 2024

2/10 Terrible

joel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely noisy. The rooms were paper thin. We had a person next door who was having a full-blown party. You could hear him from two doors down. Everyone in the building complained. The staff did nothing and I mean nothing but start problems with the people who complained. At one point they offered to refund me if I left, which I thought was crazy considering I had to catch a flight the next day. We even had a guy come on our patio and leer into our room and they did nothing about it. The guy at the front desk named Keylor was extremely unhelpful and rude and made a situation a lot worse than it had to be. I asked him for help, he did nothing. They didn't refund me for the last night even though this day was awful and would no way shape or form be considered a vacation. I did not feel like I was respected at this place. I also felt like the facilities were very dirty when I was in the hot springs. I always would get other people's sunscreen and body oils in my hair and on my body because they wouldn't clean themselves before they entered. The pool. Had a lot of cracking. The room was fine. We just didn't like the peeping Tom next door and that the resort did absolutely nothing to make right. We felt completely violated at this place. The place is cheap because you can literally hear absolutely every conversation and everything going on next door to you. The manager here does not care. Does not take any type of time to talk to customers. Worst resort
Stayed 4 nights in Jul 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view of Arenal Volcano from the property. Hot springs on site with various private spaces were relaxing. Good variety of tasty food options in the on site restaurant.
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Paarish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with private thermal pool
Stayed 2 nights in Jul 2024

6/10 Okay

Thong

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations. The food, views and hot springs were amazing! The perfect place to recharge at the end of a busy trip. Thank you!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2024