Hotel del Pui

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel del Pui

Quadruple Room | Minibar, in-room safe, desk, blackout curtains
Reception
Point of interest
Point of interest
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
5 Avinguda el Través, La Massana, 502 AD700
  • La Massana Ski Lift
    2 min walk
  • Cal Silvino
    2 min walk
  • L'Hospitalet-pres-l'Andorre Station
    58 min drive
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    16 min drive

Room options

Quadruple Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Basic Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

Similar properties

About this property

Hotel del Pui

Ski-in/ski-out access for fun in the snow
With direct access to the slopes, Hotel del Pui makes guests feel at home with amenities such as ski storage and ski passes.
Hotel del Pui offers 41 accommodations with minibars and a safe. 24-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel del Pui, you're just a quick walk from La Massana Ski Lift. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes ski-in/ski-out access
  • 6 minutes by car from Caldea Spa and 9 minutes from Arinsal Ski Lift
Hotel del Pui offers its guests ski-in/ski-out access, ski storage, and concierge services. Public spaces have free WiFi. Hotel del Pui also features dry cleaning/laundry services, a television in common area, and a lift.

This 3-star La Massana hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10.50 for adults and EUR 5.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 8:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.50 for adults and from EUR 5.50 for children
  • Nearby parking fee: EUR 22 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number F018850R

Property is also known as

Hotel del Pui Hotel
Hotel del Pui La Massana
Hotel del Pui Hotel La Massana

Hotel del Pui Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service
The hotel was clean and easy to find. The location was good for accessing town and the gondola. The lady at the front desk was excellent and always helpful. The balcony on the 6th floor was nice to have to sit outside on. The hotel was loud and very hard to sleep if you had the only door open in the summer. With no air conditioning, the door had to stay open due to the temperatures in the room. So that sucked. The bathroom sink needs to be changed or a new faucet. The room soap was a joke - a slice of butter size - and not really too usable. The lack of a way to make hot water for a tea was surprising, as then the only option was to wait until the next morning and get hot water at the breakfast restaurant. Need to have a kettle in all the rooms. 3-stars due to the noise and lack of in-room ammenities.
Stayed 5 nights in Aug 2024

8/10 Good

Kevin

Stayed 1 night in Aug 2024

8/10 Good

MONICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mikkel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Otto

Stayed 2 nights in Feb 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option if you plan on skiing in Pal Arinsal. The ski rentals are a few minutes away, so is the gondola. The receptions are absolute gems and help you throughout your stay with directions and advice. The room itself was clean, compact and most importantly warm. I slept heavenly but I don't have any rheumatic problems so take my advice with a pinch of salt as the mattress was pretty firm and not too dense. All in all, I will be revisiting it next year. Breakfast was great as well!
Stayed 4 nights in Jan 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

David Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato y amables, instalaciones perfectas
Stayed 2 nights in Aug 2024

10/10 Excellent

Olivier

Stayed 2 nights in Jul 2024

2/10 Terrible

Sahily

Stayed 2 nights in Jul 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Molt Bona Atenció i ubicació
Stayed 1 night in Jun 2024

10/10 Excellent

Pedro Montoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Claire

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Je souhaite un remboursement partiel pour ce logement que je n’ai pas occupé car lorsque j’en ai pris possession, il se trouvait que c’était un placard à balai ! une surface de moins de 9 m²,non conventionnel . Pour moi impossible car chlostrophobe , c était étouffant je n’ai pas pu rester dans ce logement
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Property conditions & facilities
La limpieza muy bien pero los colchones FATAL. Una pena que no pueda poner fotos pero el sofá cama, completamente torcido haciendo curvas, ni para mis hijas era cómodo.Tambien se notaba todo los hierros clavados en la espalda. Puede que para una mascota sea apto. Mi colchón, de cama normal, fatal también con hundimiento y notándose el somier. El personal un poco rancio. No volveré nunca a este hotel. Una pena por que esta bien comunicado con el teleférico para subir a pistas . Ah! Y 20€ al día de parking ( muy difícil aparcar cerca )
Stayed 2 nights in Dec 2023

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Oct 2023

10/10 Excellent

Yajaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023