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Clos Paillé Charme & Caractère

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clos Paillé Charme & Caractère

Comfort Studio, Ensuite (Appart-Hotel (Jasmin)) | Balcony
Point of interest
Breakfast, lunch, dinner served; French cuisine
View from property
Cocktail bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Spa
  • Room service
  • Laundry

Explore the area

Map
4 Rue du Clos Paille, La Roche-Posay, Nouvelle-Aquitaine, 86270
  • Connétable Golf
    9 min walk
  • La Roche-Posay Golf
    10 min walk
  • Spa Source La Roche Posay
    11 min walk
  • Poitiers (PIS-Biard)
    52 min drive

Room options

View all photos for Superior Double Room

Premium bedding, pillow-top beds, individually decorated

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Quadruple Room

Premium bedding, pillow-top beds, individually decorated

Classic Quadruple Room

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, pillow-top beds, individually decorated

Standard Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Single Room

Basic Single Room | Premium bedding, pillow-top beds, individually decorated

Basic Single Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Double Room

Presidential Double Room | Premium bedding, pillow-top beds, individually decorated

Presidential Double Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Premium bedding, pillow-top beds, individually decorated

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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Room

Residence Croma

Pool
Kitchen
Pet-friendly
Parking included
4.2 out of 5, Very good, (45)
The price is CHF 101
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Residence Croma

About this property

Clos Paillé Charme & Caractère

Family-friendly resort with full-service spa and casino
Along with a full-service spa, this smoke-free resort has a casino and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Change of towels is available on request
Clos Paillé Charme & Caractère offers 27 accommodations with private pools and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. 80-cm flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room fridges, microwaves and espresso makers. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, facials, detox wraps and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Clos Paillé Charme & Caractère, you're just a quick walk from Connétable Golf. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Enjoy a bite to eat at La Table du Clos Paillé, a fine-dining restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with body treatments, massages or detox wraps at the spa
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a gym, mini golf and a playground
  • Within a 15-minute walk of Spa Source La Roche Posay and La Roche-Posay Thermal Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Clos Paillé Charme & Caractère offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A casino, a terrace, and barbecue grills are also featured at the family-friendly Clos Paillé Charme & Caractère. Free self parking is available.

This 3-star La Roche-Posay resort is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
La Table du Clos Paillé – This fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Lounge Bar – On-site cocktail bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Arabic, English, French, German, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 37; reservation required
  • Private picnics

Restaurants on site

  • La Table du Clos Paillé
  • Lounge Bar

Things to do

  • 18-hole adjacent golf course
  • 3 slot machines
  • Art gallery
  • Bicycle tours
  • Casino (5,382 square feet of space)
  • Full-service spa
  • Gaming table
  • Golf caddies
  • Golf carts
  • Gym
  • Mini golf
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Free cot
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Private pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels
  • DVD player
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Hob
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 5 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6 for children
  • Pet fee: EUR 5 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night
  • Hosted evening meal: EUR 37

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Au Clos Paillé Hotel La Roche-Posay
Au Clos Paillé Hotel
Au Clos Paillé Hotel
Au Clos Paillé La Roche-Posay
Hotel Au Clos Paillé
Au Clos Paillé Hotel La Roche-Posay
Hotel Au Clos Paillé La Roche-Posay
Au Clos Paillé Hotel
Hotel Au Clos Paillé
Au Clos Paillé Hotel La Roche-Posay
Au Clos Paillé La Roche-Posay
Hotel Au Clos Paillé La Roche-Posay
La Roche-Posay Au Clos Paillé Hotel
Au Clos Paillé
Clos Paillé Charme Caractère
Clos Paille Charme & Caractere
Clos Paillé Charme & Caractère Resort
Clos Paillé Charme & Caractère La Roche-Posay
Clos Paillé Charme & Caractère Resort La Roche-Posay

Clos Paillé Charme & Caractère Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 97 reviews" "
Rating 8 - Good. 28 out of 97 reviews" "
Rating 6 - Okay. 5 out of 97 reviews" "
Rating 4 - Poor. 0 out of 97 reviews" "
Rating 2 - Terrible. 1 out of 97 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

stephen

Disliked: Staff & service, property conditions & facilities, room comfort
No electricity in the room. Owner knew about this response was poor so no money was paid
Stayed 1 night in Jun 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dinner, friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with this hotel, which lives up to its name. Good swimming pool. Staff very friendly and helpful. Would recommend.
Stayed 1 night in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good.
Charming old style French hotel. Room was quite small and old but very comfortable. It had one of the best air conditioning units we have had so far in France so a good sleep despite being very hot outside. The evening meal was very nicely presented and tasty, if not very much of it. It left you wanting more! Overall very good, La Roche-Posay was only a few minutes on foot with plenty of choice of bars and restaurants.
Stayed 1 night in May 2022

10/10 Excellent

Mrheartbeat, la Roche - Posay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great staff... right in the centre of town.
Stayed 1 night in Jan 2019

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find with lots of finesse.
Really nice location with lots of quality attention to detail - local biscuits, bath robes and slippers, nice toiletries etc. Nice gardens, terraces, pool and places to sit. Inside there were well appointed lounges with nice pieces of period furniture. The hotel directory in the room was very detailed and told the history of this interesting hotel. Easy car parking etc etc. Only a couple of negatives - too many kitchen items in the room which meant that the electric kettle and the microwave were at a dangerously high level. Also dangerous was the shower water temperature which ran cold and extremely hot! We would however be happy to return.
Stayed 2 nights in Aug 2018

10/10 Excellent

Finlay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STOPOVER SPECIAL
What a beautiful village this is. Came across it while looking for a stop-off point between Spain and the Eurotunnel. The hotel is small, attractive and in a beautiful setting within but above the village. Free parking, a swimming pool and garden grounds with picnic tables, perfect for enjoying a glass of wine in the sunset. The owners were very friendly and helpful, and have created a very pleasant ambience about the place. Continental Breakfast was plentiful and reasonably priced and the room was a good size with ensuite and nicely presented toiletries. The presentation pack of biscuits with the tea/coffee making facilities was a nice touch. Would definitely use again. Excellent for the price.
Stayed 1 night in Jun 2017

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Alexis

Stayed 2 nights in Aug 2024

6/10 Okay

Jacky

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bonjour. Déçu pour un 3 étoiles: Lors de notre arrivé nous avons pris le repas du soir. On demande la carte des vins au serveur, celui-ci .nous dit:il ne reste que 3 vins et refuse de nous la présenter. on demande le prix du verre celui refuse et propose son verre de blanc sans la faire choisir, vient mon tour, il me propose le même en rouge, il refuse de me dire le prix, je lui arrache la carte et m'aperçoit qu'il coute 18,00,je change. Je fais signe à mon épouse que son verre coute 18,00€ comme elle sourde elle n'a pas compris. Le serveur nous ramène les verres, la quantité de vin ne contenait pas la quantité réglementaire. Le prix de mon verre valait plus cher que mon plat. Les 4 soirs suivants nous avons diner ailleurs.
Stayed 4 nights in Jul 2024

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

KEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une pause délicieuse à la Roche Posay
Hotel charmant à la décoration delicieuse, excellent accueil, tout est fait pour un séjour très apprécié
Stayed 1 night in May 2024

8/10 Good

Ph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Yannis

Liked: Cleanliness, staff & service, property conditions & facilities
Très agréable
Stayed 1 night in Apr 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Luc

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait, le personnel accueillant, la chambre propre et au calme avec des serviettes à profusions. Et encore un grand merci à Marie la cheffe du soir pour son excellent repas qui s'en est sortie avec maestria alors qu'elle était seule. Petit déj excellent à base de produit locaux. Nous reviendrons certainement. Merci.
Stayed 1 night in Jan 2024

10/10 Excellent

Vincent

Stayed 1 night in Dec 2023

8/10 Good

Stela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Harm

Stayed 1 night in Oct 2023

10/10 Excellent

Sebastien

Stayed 1 night in Oct 2023

10/10 Excellent

muriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres joli hotel , on a passé un agréable sejour, a quelques minutes du casino ,c est top . Merci
Stayed 1 night in Sep 2023

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023