See all properties

One Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Hotel

Hallway
Reception
Basic Double Room, 2 Queen Beds, Non Smoking | Desk, free WiFi
Basic Room, 1 Queen Bed | Desk, free WiFi
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
Poh Chai Koh Building, Ujong Pasir, Jalan OKK Awang Besar, Labuan, Sabah, 87018
  • Labuan Museum
    13 min walk
  • Financial Park
    19 min walk
  • New Sung Hwa Seafood Restaurant
    1 min walk
  • Labuan (LBU)
    4 min drive

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Desk, free WiFi

Basic Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room, 4 Bedrooms

Basic Twin Room, 4 Bedrooms | Desk, free WiFi

Basic Twin Room, 4 Bedrooms

  • City view
  • Sleeps 2
  • 4 Single Beds

View all photos for Basic Double Room, 2 Queen Beds, Non Smoking

Basic Double Room, 2 Queen Beds, Non Smoking | Desk, free WiFi

Basic Double Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Basic Twin Room

Basic Twin Room | Desk, free WiFi

Basic Twin Room

  • Sleeps 4
  • 2 Single Beds

Basic Triple Room, 3 Single Beds

  • City view
  • Sleeps 3
  • 3 Single Beds

About this property

One Hotel

Hotel in Labuan with a 24-hour front desk
This smoke-free hotel features self parking, laundry facilities and a 24-hour front desk. WiFi in public areas is free.
One Hotel offers 38 air-conditioned accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Labuan hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at One Hotel, you'll be within walking distance of Labuan Museum. Free WiFi in public areas, laundry facilities and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Services include luggage storage
  • 13 minutes on foot from Labuan Museum and a 2-minute drive from An'Nur Jamek Mosque
One Hotel offers its guests laundry facilities. Public spaces have free WiFi. Parking is available for a fee.

This Labuan hotel is smoke free.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 90.0 per night.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 70 per vehicle (one way)
  • Rollaway bed fee: MYR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

One Hotel Labuan
One Labuan
One Hotel Hotel
One Hotel Labuan
One Hotel Hotel Labuan

One Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 20 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 4 out of 34 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and confort
Stayed 2 nights in Feb 2019

8/10 Good

Myra, Tenom

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel and comfort place.The price is reasonable with the facilities.
Stayed 1 night in Oct 2018

6/10 Okay

mohd , labuan

need more plug
not bad, hotel room need more plug,wifi coverage poor,
Stayed 5 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
-
All is ok.. Thank you. Nothing say... .......................
Stayed 1 night in Dec 2017

2/10 Terrible

Ren , Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Terrible first experience that I encountered in One Hotel. The hotel is in a bad location. Very dark at night. The room is smelly. Very old. The bed etc are very old as well. The colour of the tower and bedsheet are brownish. No amenities. I checked out two hours after I checked in to stay in other hotel. The review stated in expendia and other websites aren’t true. Need inspection to the hotel. It should not be recommended to travellers.
Stayed 1 night in Nov 2017

6/10 Okay

Lee

Liked: Cleanliness, room comfort
Budget worth accommodation
The staff were friendly and attentive. The room was spacious, toilet was clean and general arrangement was appeasing to anyone not expecting a splurge.
Stayed 3 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate
The exterior of the hotel looks a bit old, slightly differ from the pics on Expedia. But the room is actually fine. Spacious, clean, aircond's cold, shower heater working. From my room, I can see the sea & fishing boat pier. The hotel's quite well located, walking distance to the ferry terminal. There's a seafood restaurant & grocery store right next to it. Ample parking spot too. No elevator, rooms are at least 2 floors up the stairs. But note that somehow the only available TV channel is TV3.

6/10 Okay

Tham

Disliked: Property conditions & facilities, room comfort
deluxe room
deluxe room no icebox...wasted

6/10 Okay

John, KK

Liked: Cleanliness, staff & service
It's a place to sleep before journey started next day

6/10 Okay

Mr.Arrogant, KK

It just a place to sleep.. will consider to go here next time

8/10 Good

Qiao Wen, kuala lumpur, malaysia

Liked: Cleanliness
Pretty good as a budget hotel
It works fine as a budget hotel. Do not expect too much from this hotel since it isv an old hotel. However it does good with the cheap price. We are living in a family room on the 'first floor' (take note that the first floor is located on the upstairs and there is no lift available, so it might be a little inconvenient for elderly people and for those who carried a large and heavy luggage). The wifi signal is poor in our room as it is at the end of the corridor. Otherwise, everything is good enough if you don't expect anything fancy. The location of this hotel is good as it is located in the town and near to the ferry terminal where you can board on the ferry to Brunei and some areas in Sabah e.g. Kota Kinabalu. There is a chinese seafood restaurant (New Sung Hwa Seafood Restaurant) which recommended by the locals located at the corner of the shoplot (at the 2nd floor, above Fisherman's corner Karaoke). It serves fresh seafood with fair price, so would definitely recommend it for seafood lovers!

6/10 Okay

Izham, Kuala Lumpur

Average comfortl old hotel
No lift. Have to walkup the staircase to level 3. Generally old facilities. Only advantage is its cheap.

4/10 Poor

Lau, KL

Disliked: Staff & service, property conditions & facilities, room comfort
Very bad surrounding

6/10 Okay

SY, MY

Good Value
Friendly front desk staff. Always smiling housekeeping lady. Near to UTC (wet market, dry food market, vegetable market, fruit market & government department building). Sea view with fishing boats and water taxi. Local groceries store and eatery downstairs. Good seafood restaurant recommended by local on the 1st floor at the corner end.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty , old , terrible !!! The first day I stay already saw a coackroach inside toilet .

6/10 Okay

Rayca Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

nurul hakimah, Brunei

cheap and clean
pleasant, spent 2 nights, was clean, old hotel but does the job with the low price

8/10 Good

Lee Ping, Kuching, sarawak

So-so
Stayed for a night. Ok for short stay but wouldn't recommend to stay for long. Conditions are a bit old but still OK. The hotel is a bit far from jetty yet still reachable by walk.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Mislead

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite unexpected
Cons: - No door latch for extra security. - The location is highly secluded, not many people around, and awfully dark at night. - The hotel stairwell and upper lobby is stuffy because they were saving energy and didn't switch on the air conditioning. Pros: - Surprisingly spacious for a budget hotel. - Very clean. Honestly, the two pros highly outweights the cons. It's total value for money. Definitely staying here again next time.

6/10 Okay

Norliza

Disliked: Cleanliness, staff & service

6/10 Okay

huzaimah, penang

fair
stay for 3 nite...room clean but window need to tidy up... no bfast included@provided i buy a lot of chocolates but unfortunately there is no freezer@minibars in the room also at the hotel... suggestion plz provide bfast n freezer@ minibar....

6/10 Okay

Kevin, Toronto

Liked: Cleanliness, room comfort
Fine budget option in Labuan
While this isn't the best accommodation in Labuan by far, it is a fine budget option. Wifi didn't work well in the room but we were in a family room at the end of the corridor so it may have worked better closer to the routers in the centre of the floor. The bathroom wasn't the nicest, just worn and in need of renovation, but it worked fine. Beds were fine as well. Easy ten minutes walk from the jetty at the end of the main road along the waterfront and close to the town and shops.

8/10 Good

ASocialNomad

Liked: Cleanliness, property conditions & facilities, room comfort
Good internet access, good location
It's an easy 15 minute walk from the ferry terminal (walk out, turn left, keep going until you see the one hotel logo on the top of the building). The entrance is on the right hand side of the building as you approach. Considering the approach, the room was very good (and much better than the photo's that you see of this place. We had room 109, on the "first floor", which is actually the first floor of the hotel, you have to climb a couple of flights of stairs to get to this point. on this first floor is a common area with a small kitchen, tables and chairs and a balcony area. Towels and bed linen were clean. 500 ml bottle of water per person provided and also soap. The room was large with a queen bed and a large bathroom. TV and effective air conditioning. The shower was good with hot water and strong water pressure. (and it was possible to shower without getting too much of the rest of the bathroom wet). We had good strong wifi with a good speed while we were here. There was some noise from plumbing in other rooms, and some slightly rowdy other guests, but not for very long.

6/10 Okay

John, Huddersfield

Disliked: Cleanliness, property conditions & facilities, room comfort
Reasonable place if on budget
For Labuan, seemingly reasonable price. There doesn't appear to be any hostels on the island (perhaps someone should open one?)Perhaps a homestay is more affordable (I thought of this after the fact!)- if you can find one! One hotel has interesting location near the port - great view of water and commercial/fishing boats. Just short walk to restaurants/bars. Also bus station nearby if you want to get away from Victoria and hit the beach on northern part of the island.