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The Hills Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hills Hotel

Front of property
Concierge desk
Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Hot tub

Explore the area

Map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Mission Viejo Country Club
    4 min drive
  • Hot Off The Grill
    5 min walk
  • Laguna Niguel Station
    9 min drive
  • Orange County, CA (SNA-John Wayne)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Living Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area, Powder Room)

Suite, 1 King Bed (Living Area, Powder Room) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Living Area, Powder Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Sonesta Select Laguna Hills Irvine Spectrum

Pool
Hot tub
Pet-friendly
Free WiFi
3.9 out of 5, Good, (1271)
The price is CHF 97
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Sonesta Select Laguna Hills Irvine Spectrum

About this property

The Hills Hotel

Hotel with a 24-hour fitness centre, in the vicinity of Irvine Spectrum Center
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
The Hills Hotel offers 147 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers and hairdryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Hills Hotel. During your stay, you'll be close to Mission Viejo Country Club. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Irvine Spectrum Center and 9 minutes from Mission San Juan Capistrano
  • Cats and dogs welcome for a fee (restrictions apply)
The Hills Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Hills Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Laguna Hills hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Hills Hotel has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Farsi, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (surcharge; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27.52 per accommodation, per night
The resort fee includes:
  • Health club access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel Hotel
The Hills Hotel Laguna Hills
The Hills Hotel Hotel Laguna Hills
The Hills Hotel Ascend Hotel Collection
The Hills Hotel an Ascend Hotel Collection Member

The Hills Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 422 out of 1005 reviews" "
Rating 8 - Good. 270 out of 1005 reviews" "
Rating 6 - Okay. 152 out of 1005 reviews" "
Rating 4 - Poor. 77 out of 1005 reviews" "
Rating 2 - Terrible. 84 out of 1005 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Margie

Travelled with family
Liked the dog friendly rule, but the area we stayed was so dated, sofa in room stained, kept towel over it so we could sit on it. Room service was timely and food very good. Front staff friendly , pool was nice for kids
Stayed 7 nights in Jun 2024

4/10 Poor

Liseth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Elahe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

david

Stayed 1 night in Aug 2024

10/10 Excellent

Karim, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
30$ extra for checking in 10 minutes early , $25 per day for a parking space which I didn’t have a car for and 1 drink in the bar that I don’t drink alcohol . They said it was “mandatory “ asked for a quiet room and 10 minutes in my room construction on the floor below me was jack hammering until 5PM starting at 8 . Black mold and crumbling ceiling and walls in the bathroom, dirty furniture and the grossest sticky tv remote ever seen! On and on with no compensation or apology. Soon as you step off the elevator on 3rd floor you will smell the dank musty smell of water damage from somewhere. Worst hotel I’ve ever been in including motel 6s Absolutely Nasty!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Milly

Travelled with family
Disliked: Amenities
Rude staff.
Stayed 1 night in Aug 2024

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy clean room. AC was very loud and emitted an odor.
Stayed 2 nights in Aug 2024

8/10 Good

karen

Liked: Cleanliness, staff & service
We liked the property.
Stayed 1 night in Jul 2024

4/10 Poor

Shirley

Travelled with family and small children
Room was hardy cleaned
Stayed 14 nights in Aug 2024

2/10 Terrible

Kamden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful customer service. Not one person at the front desk was friendly. And asking a question it felt like I was inconveniencing them. I never found the ice machine just a dirty laundry room. The bartender was cool. He was the only accommodating employee. Will never stay there again and will warn my people to not bother.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dori

Liked: Cleanliness, staff & service
Staff was exceptional. The new decor was very nice. Needed more outlets for plug ins
Stayed 1 night in Aug 2024

2/10 Terrible

David

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
It's a cool hotel to stay at
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay the room was nice and service was great
Stayed 1 night in Aug 2024

8/10 Good

Manuel

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Amenities
Clean and very convenient area
Stayed 1 night in Aug 2024

4/10 Poor

jorge

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bed’s is terrible
Stayed 2 nights in Aug 2024

6/10 Okay

Edward

Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Stayed 1 night in Jul 2024

4/10 Poor

Gina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

BARBARA

Liked: Cleanliness
Need new bed, dresser or at least suitcase holders (not have to have things on the floor).
Stayed 1 night in Jul 2024

6/10 Okay

Alina

Travelled with family
Average stay very thin walls
Stayed 2 nights in Jul 2024

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Liked: Amenities
great location
Stayed 5 nights in Jul 2024