Holiday Inn Express Hotel & Suites Lake Charles by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Lake Charles by IHG

Exterior
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
402 N Martin Luther King Hwy, Lake Charles, LA, 70601
  • Lake Charles Civic Center
    ‪5 min drive‬
  • McNeese State University
    ‪10 min drive‬
  • Lauberge Casino Lake Charles
    ‪12 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪19 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Lake Charles by IHG

Hotel with free breakfast, in the vicinity of Children's Museum Lake Charles
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Lake Charles by IHG offers 81 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Lake Charles by IHG. During your stay, you'll be within walking distance of Northgate Shopping Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Children's Museum Lake Charles and 5 minutes from Lake Charles Civic Center
Holiday Inn Express Hotel & Suites Lake Charles by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Lake Charles by IHG. Free self parking is available.

This Lake Charles hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 9:30 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Lake Charles
Holiday Inn Express Lake Charles
Holiday Inn Express Lake Charles Hotel Lake Charles
Lake Charles Holiday Inn
Holiday Inn Lake Charles
Holiday Inn Express Hotel Suites Lake Charles
Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel
Holiday Inn Express Hotel & Suites Lake Charles by IHG Hotel
"Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel"

Holiday Inn Express Hotel & Suites Lake Charles by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 405 out of 889 reviews
Rating 8 - Good. 252 out of 889 reviews
Rating 6 - Okay. 103 out of 889 reviews
Rating 4 - Poor. 61 out of 889 reviews
Rating 2 - Terrible. 68 out of 889 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

PATRICK

Average place but safe to stay
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away trip
The stay was good. Mrs. Teri the front desk lady was very helpful and she helped us finding good restaurants that were open on a holiday. The room is is great. The light bulb in our bathroom did not work and the remote for the TV was not working properly. Where the room is located, it was close to an enter/exit door and the door was slamming all night long.
Stayed 1 night in Nov 2024

6/10 Okay

Jesse

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Nice enough hotel. Not very close to anything interesting, just the highway. If you are just passing through for the night, this place is fine.
Stayed 1 night in Nov 2024

8/10 Good

Norman K

Liked: Staff & service, property conditions & facilities, room comfort
Dirty bathtub
The shower/tub combo was dirty. The shower head was crusted over with rust. The bottom of the tub was cracked and had rusty looking water in it. We did not use it.
Stayed 1 night in Nov 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Naomi

Travelled with partner
Liked: Cleanliness, staff & service
I like that the staff greeted me upon arrival and fulfilled any request that I had the neatness of the rooms was a plus only thing that I honestly can say I didn’t like was the rust at the bottom of the tub
Stayed 2 nights in Nov 2024

10/10 Excellent

Shala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for the night to see a comedy. The room was clean. definitely needs updating in. The air condition was obviously set for them so you could not set. It was slightly warm in there.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronnell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rodeo family
Nice place to stay. Breakfast was good
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
Clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Tishone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Andrea

Travelled with family
Disliked: Amenities
Stairs were nice
Stayed 1 night in Aug 2024

2/10 Terrible

Markita

Disliked: Cleanliness
I was never able to check in because it was 12am & I wouldn’t have been able to Che k in until audit was finished at 2
Stayed 1 night in Oct 2024

10/10 Excellent

Louvenia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dorene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Erbey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

KEISSA

Liked: Cleanliness, staff & service, property conditions & facilities
everything was good
Stayed 1 night in Sep 2024

8/10 Good

Kim

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was excellent and the breakfast was really good. Great coffee options!
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

2/10 Terrible

Brendan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Traveling with my family across country and booked this hotel ahead of time. Hotel didn’t notify me until checking in at 2am that the power would be out in the morning. This is a massive inconvenience cause this was a day we had planned on resting up and leaving later in the morning, instead we had to get up at 5am so we could shower and get ready. We are now exhausted and this has put a massive damper on our trip. Horrible guest service, you should have notified all guests of this outage. I work in hotels and that was poorly done. Hotel room was dirty and stains on sheets, AC wasn’t functioning properly. Just overall not a good time at all. Wouldn’t recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Cherita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was nice the only bad thing was the bathtub was very old and felt like you where going to break it if you weigh more then 300 my husband is a big guy and he was very scared to shower
Stayed 5 nights in Aug 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Room was clean staff friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Antoniio

Very nice and clean. Service was great!
Stayed 2 nights in Sep 2024

8/10 Good

Gordon, Bisbee

Stayed 1 night in Aug 2024