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The Marco Hotel Lake Charles

3.0 star property

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Photo gallery for The Marco Hotel Lake Charles

View from property
Indoor pool
Reception
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Egyptian cotton sheets, premium bedding, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
401 N Lakeshore Dr, Lake Charles, LA, 70601
  • Lake Charles Civic Center
    ‪8 min walk‬
  • North Beach Interstate 10
    ‪12 min walk‬
  • Golden Nugget
    ‪10 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Lake View

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Lake View

  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Single Room, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Presidential Room, 1 King Bed

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Marco Hotel Lake Charles

Hotel in Lake Charles with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
The Marco Hotel Lake Charles offers 111 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Marco Hotel Lake Charles. During your stay, you're just a quick walk from Bilbo Cemetery. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 9 minutes by car from Lauberge Casino Lake Charles and 9 minutes from Golden Nugget
The Marco Hotel Lake Charles offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. The business-friendly The Marco Hotel Lake Charles also features barbecue grills, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Lake Charles hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Motel Lake Charles
Best Suites Motel Lake Charles
America's Best Suites Inn Lake Charles
America's Best Suites Lake Charles
Best Suites Lake Charles
Quality Suites Lake Charles
Quality Suites Downtown Convention Center Motel Lake Charles
Quality Suites Downtown Convention Center Motel
Quality Suites Downtown Convention Center Lake Charles
Quality Suites Convention Cen
The Marco Charles Charles
The Marco Hotel Lake Charles Hotel
Quality Suites Lake Charles Downtown
The Marco Hotel Lake Charles Lake Charles
Quality Suites Downtown Convention Center
The Marco Hotel Lake Charles Hotel Lake Charles

The Marco Hotel Lake Charles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 83 out of 159 reviews
Rating 8 - Good. 39 out of 159 reviews
Rating 6 - Okay. 19 out of 159 reviews
Rating 4 - Poor. 14 out of 159 reviews
Rating 2 - Terrible. 4 out of 159 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it being a block away from an Irish pub and right across the street from Veterans memorial park. But my bedroom was missing a door and the remote to the TV but other than that it was a great stay.
Stayed 1 night in Feb 2025

8/10 Good

Molly, fulshear

Liked: Cleanliness, staff & service, property conditions & facilities
Great location... nicely updated.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachael Jeff

Very clean
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice try but in the end it feels like they "flipped" an old worn out hotel. The smell in the room was some kind of chemical trying to cover up what we think was a smoker. The smell was overpowering. It was clean and the touches they added were good. VERY convenient to the interstate so if you need a quick on and off the highway for the night, it's perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is courteous and professional
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
The employees that we came in contact with were nice. We planned on exercising as we do at home, but the treadmill was broken. Breakfast was okay. We didn't sleep well because of rowdy people on our floor that slammed doors, laughed and talked extremely loudly.
Stayed 3 nights in Feb 2025

8/10 Good

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room had a weird smell but overall a decent place for a one night stay. Pretty central to everything we did.
Stayed 1 night in Feb 2025

10/10 Excellent

melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful and very clean, employees were very polite
Stayed 1 night in Feb 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

We had a great stay! The location was great for a couple reasons. It was an easy on and off Interstate 10 and across the street from the lake. There is a paved path along the lake which made both a great evening and morning walk. The breakfast was just mediocre.
Stayed 1 night in Feb 2025

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Zoe

Liked: Cleanliness, property conditions & facilities

Clean rooms, problematic smells.

This hotel has renovated rooms, which were very clean, and I appreciated that the windows could open. The hallways and the elevator smell truly awful, but luckily the rooms don’t have the same smell. They’ve made nice looking bathrooms but the shower has such bad water pressure that it’s hard to rinse shampoo off. All this said, it’s not an expensive hotel, but I can’t help but wonder if all the excellent reviews on T.A. might not be from actual guests (they are mostly from people where it’s their only review), so beware.
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Travelled with partner
Liked: Staff & service
We arrived and were assigned a room. Upon entering we discovered the room was messy. The front desk guy, very kind man, gave us another room. Which again was dirty. He ended up giving us a suit, which was very kind. The bed was extremely comfortable and the room was awesome. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Laronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our go to spot each time we visit Lake Charles. Its right across the street from the lake and its beautiful.
Stayed 1 night in Dec 2024

4/10 Poor

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort

Confused

The room had recently been remodeled… by the lowest bidder. Floors were not clean, molding was not finished, paint on door and molding, the space by the air conditioning unit wasn’t even complete by the wall. The layout of the room was confusing and odd. The vanity was at the foot of the bed… giving no privacy. The center or the room was split with a half wall… leaving the tv blocked and not able to be turned toward the bed. I will say the bed was comfy but I won’t be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard, Lemon Grove

Liked: Cleanliness, staff & service, property conditions & facilities
great!
Stayed 1 night in Jan 2025

8/10 Good

Deidre

Liked: Cleanliness, staff & service, room comfort

Just For A Night

The hotel was in a great location, our room was clean, it was quiet, the lobby was clean and the front desk. staff was amazing. Savannah was super friendly and super helpful. My biggest complaint about the room was the layout and the lack of accessories. There was not one single picture/painting on the wall, which made it not “homey”. There were no towel bars to hang up a wet towel and the location of the TV was not at all aligned with being able to watch TV in the comfort of a bed. I would stay here again!!
Stayed 1 night in Jan 2025

6/10 Okay

Gerald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel needs a lot of work!!
Stayed 1 night in Oct 2024

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice place very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Stayed 2 nights in Dec 2024

10/10 Excellent

Bryson

Stayed 1 night in Dec 2024

10/10 Excellent

DeWayne

Stayed 1 night in Dec 2024