Tru By Hilton Lake Charles

2.5 star property

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Photo gallery for Tru By Hilton Lake Charles

Reception
Lobby
Lobby
Lobby
Room, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1220 W Prien Lake Rd, Lake Charles, LA, 70601
  • Prien Lake Mall
    ‪15 min walk‬
  • McNeese State University
    ‪4 min drive‬
  • Lauberge Casino Lake Charles
    ‪5 min drive‬
  • Lake Charles, LA (CWF-Chennault Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 36.2 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Lake Charles

Hotel in Lake Charles with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and an arcade/games room.
Tru By Hilton Lake Charles offers 98 accommodations with complimentary bathrobes and a hairdryer. Premium satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Tru By Hilton Lake Charles's great location gets high marks from our customers. During your stay, you'll be within walking distance of Magnolia Square Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute drive from Lauberge Casino Lake Charles and 5 minutes from Golden Nugget
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a terrace, and an arcade/games room are also featured at the business-friendly Tru By Hilton Lake Charles. Self parking is free.

This Lake Charles hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Tru By Hilton Lake Charles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 741 reviews
Rating 8 - Good. 169 out of 741 reviews
Rating 6 - Okay. 47 out of 741 reviews
Rating 4 - Poor. 18 out of 741 reviews
Rating 2 - Terrible. 22 out of 741 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Stayed 1 night in Nov 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another hidden gem in LC. Warm and welcoming. Front desk staff make you feel at home. Nice and quiet with views overlooking Contraband Bayou.
Stayed 4 nights in Nov 2024

10/10 Excellent

Miguel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the newness of the hotel. I liked that it was personalized -my name on the Tv screen and that they text me if we needed anything. Staff was very helpful and friendly. We enjoyed the stay very well!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Quyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new go-to stay in Lake Charles.
Check in was easy. Staff was nice. Lobby has activities and there is a clean work out room. They have free coffee and tea all day, and you can purchase snacks and sundries. Free breakfast consists of pancakes, bagels, toast, eggs, bacon, and grits, as well as 3 cereals, some yogurt, and fresh fruit.
Stayed 1 night in Nov 2024

6/10 Okay

Sharda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator was broke, complained and nothing was done.
Stayed 2 nights in Nov 2024

10/10 Excellent

william

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

BO

Stayed 1 night in Oct 2024

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff were super sweet. Only issues is that the walls where extra thin and I could hear the other rooms talking.
Stayed 1 night in Nov 2024

10/10 Excellent

Tassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Can hear TV in next room! Luckily they turned it off at 1030, but turned it back on at 6 this morning! Not Good Sound Proofing!
Stayed 1 night in Nov 2024

8/10 Good

Constance

Travelled with group
The staff was very nice breakfast could have been better
Stayed 1 night in Nov 2024

10/10 Excellent

Jas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Brent

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Property conditions & facilities
Great place
Stayed 1 night in Oct 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a little small but comfortable.
Stayed 1 night in Oct 2024

8/10 Good

quyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Breakfast needs help. Food was cold except for pancakes
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Travelled with family
Clean, staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Amenities
N/a
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is comfortable & clean. Offered everything we needed
Stayed 1 night in Oct 2024

8/10 Good

Keith

Travelled with partner
Liked: Amenities, property conditions & facilities
Showerhead needs to be cleaned since the holes were blocked by calcium and the mattress was not comfortable at all. Was not able to get my sleep.
Stayed 1 night in Oct 2024