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The Willowbrook Golf Hotel At Split Rock

3.0 star property

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Willowbrook One Bedroom Hot Tub | In-room safe, desk, blackout curtains, iron/ironing board
Reception
Willowbrook One Bedroom Hot Tub | Private kitchen
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

Map
105 Willowbrook Drive, Lake Harmony, PA, 18624
  • Split Rock Resort Indoor Waterpark
    ‪17 min walk‬
  • Lake Harmony
    ‪4 min drive‬
  • Big Boulder Ski Area
    ‪8 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪37 min drive‬

Room options

View all photos for Willowbrook One Bedroom Hot Tub

Willowbrook One Bedroom Hot Tub | In-room safe, desk, blackout curtains, iron/ironing board

Willowbrook One Bedroom Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Willowbrook One Bedroom Jacuzzi

Willowbrook One Bedroom Jacuzzi | In-room safe, desk, blackout curtains, iron/ironing board

Willowbrook One Bedroom Jacuzzi

  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

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The price is CHF 107
for 1 room
includes taxes & fees
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About this property

The Willowbrook Golf Hotel At Split Rock

Hotel with 2 restaurants, near Split Rock Resort Indoor Waterpark
2 restaurants, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk. Change of towels is available on request
The Willowbrook Golf Hotel At Split Rock offers 50 air-conditioned accommodations with a safe and a hairdryer. Rooms open to patios. Accommodation at this 3-star hotel has kitchenettes with separate dining areas.

This Lake Harmony hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Willowbrook Golf Hotel At Split Rock, you'll be within walking distance of Split Rock Resort Indoor Waterpark. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include locker space, a gift shop and a terrace
  • On-site recreation includes mini golf
  • Just a 3-minute drive from Split Rock Resort Indoor Waterpark and a few minutes from Lake Harmony
  • Pets welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and gift shops/newsstands are also featured at The Willowbrook Golf Hotel At Split Rock. Self parking is free.

This 3-star Lake Harmony hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
The Willowbrook Golf Hotel At Split Rock has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Mini golf
  • TV in common areas

Family friendly

  • In-room kitchenette
  • Mini golf
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Kitchenette
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 210 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 per person
  • Pet fee: USD 210 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Willowbrook At Split Rock
The Willowbrook Golf Hotel At Split Rock Hotel
The Willowbrook Golf Hotel At Split Rock Lake Harmony
The Willowbrook Golf Hotel At Split Rock Hotel Lake Harmony

The Willowbrook Golf Hotel At Split Rock Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 75 reviews
Rating 8 - Good. 11 out of 75 reviews
Rating 6 - Okay. 7 out of 75 reviews
Rating 4 - Poor. 7 out of 75 reviews
Rating 2 - Terrible. 13 out of 75 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved this place, however, there was ice everywhere and they did not salt the parking lots or the road leading into the facility.
Stayed 2 nights in Feb 2025

10/10 Excellent

Siria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It snowed on Saturday and it was super icy, they didn’t put salt or cleaned the streets at all.. car accidentes people falling.. it was really bad.. but overall the room and the town center was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

C Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check -in was fine, room was freezing, door from the room was open when I got inside lobby, no hot water, mouse turds in corner of storage room, which I cleaned myself. I called the resort with no answer, drove from my unit to the front desk, registered my complaint of no hot water, never heard from anyone or got hot water. I have stayed here numerous times- at least 6 times and this was the worst experience I have had here. I know it was a holiday weekend but expected hot water and at least to be acknowledged concerning my hot water. There was also mouse turds in one of the storage closets. Also as I entered my room from the lobby, it was freezing cold, and the door to outside was opened a crack, so not locked which obviously factored into the cold room. I called the front desk numerous times with no answer so drove from my room to the front desk where other customers were also complaining about the cold water. I let the manager know my concerns and never heard from anyone. I know it was a holiday weekend but did not get what I paid for. Going to be hard to go back.
Stayed 1 night in Jan 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

KAM ON RINGO

Stayed 3 nights in Nov 2024

10/10 Excellent

justyna

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Quaneisha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will NEVER stay here again. No hot water the whole stay. I had to bath my two year old daughter in cold water. The number to the front desk never worked. It always said no agents were available, and god forbid you do get someone they are just as rude and like to hang up on people. Our room keys hardly worked. Tried requesting toilet trees, and just kept getting bed sheets. Overall this place is TERRIBLE. I highly do not recommend.
Stayed 5 nights in Nov 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Staff & service

Horrible service

Absolutely horrible stay , the crib that’s we had recieved had a spider come out of it when we opened it , the couch’s were absolutely terrible and hard as a rock couldn’t even sit on it . The hot tub jets stopped working and we called the front desk over and over with no response ever no matter morning or night no one answered . Also upon arriving to the room it was absolutely freezing walking in and we had our 2 year old with us . We would like Some kind of compensation/reaponse for this as we have paid quite a bit of money to stay which what we thought was an over room than what we stayed in last time !!! We will never stay here again
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was quick but the woman who checked me in did not want to be there. I completed my check in and was out of there. The room was clean and comfortable. This is the fourth time staying as my girls were competing in the gymnastics meet held there over the weekend.
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Stayed 1 night in Nov 2024

8/10 Good

Paul

Stayed 1 night in Nov 2024

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort

needs improvement.

did not know i would be sharing a floor with dogs. appeartanly pet friendly. tub for two jets did not work. sometype of hard foam couch which had to sit upright. no onsite restaurants open just a cafe line of nuke food and the little store attached was sparesely filled at best. online times did not match up and they still had the lake view grill being open which is new mexican restaurant which only had one worker there no customers so we left. i think the whole resort is being renovated as some buildings looked closed with work trucks there. also our building was not secure. there was a scan pad at front but anyone could walk in anytime. even a basic hotel you must scan to get into the building. some type of alrm at front door which could be heard throught building went off 2 nites in a row for 40 minutes and we had to call town center for someone to come and turn off.
Stayed 5 nights in Oct 2024

8/10 Good

CATHERINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and accommodated us with a room change that was an upgrade!!
Stayed 1 night in Oct 2024

10/10 Excellent

Valarie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Willowbrook . We didn’t realize it was attached to split rock which granted us use of all amenities! We had a blast bowling and having drinks at the bar. The arcade was fun! So much to do . We did eat at 2 locations on resort property as well and both were excellent! Wish we stayed more than one night and will definitely be back ‘
Stayed 1 night in Oct 2024

10/10 Excellent

Brody

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for a reasonable price. Rooms were great and there was a bunch to do. Not sure why it is taking so long to get my $100 back that was the deposit....
Stayed 1 night in Sep 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort
The overall look, feel , lack of cleanliness was overwhelming. Though the staff member that checked me in did her best to prep my check in. She can do nothing about the internet issues that delayed my speedy check in at a late hour it’s no one else in the lobby . The old stench of the building my room was i as well as my room was extreme. Sadly I would not recommend this place to anyone ever .
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
We were in bldg 3. We reported minor problems in the room to the front desk. Broken floor tiles, broken coffee maker, and shower head. Additionally - except for toilet paper there were no paper products soap or sponge for dish washing and no microwavable plates to use in the microwave. Our family was in Bldg 5 and had an even less favorable experience. There was a fox in the hallway on their floor who in its panic to get out left scat all over the hallway. It took days of complaining to the staff for anyone to clean it. The stench lasted all week. Their showerhead was a trickle of water the microwave did not work and the WiFi would go on and off AND they had to pay a daily “resort fee” even though they did not use any “amenities”. They will definitely not be coming back in the future.
Stayed 2 nights in Sep 2024

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!!! the staff was very nice since the moment we first arrived and the room we had was far from all the noise and we could rest in quietness. We tried the mexican food restaurant and we enjoyed it
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i think the place is great, it was very calm which is what i was expecting and the check in was quick. i was also offered transportation from the building i was to the main building which has all restaurants, we brought our bikes so it was pleasant to ride along the road within the woods, we will probably return soon
Stayed 1 night in Sep 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024