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Joya Andina Puno

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Joya Andina Puno

Shared kitchen
Double Room | Garden view
In-room safe, individually furnished, desk, laptop workspace
Front of property
Double Room | Deep-soaking bathtub

Reviews

6.0 out of 10

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. El Sol, No. 823, Puno, Puno, 51
  • Enrique Torres Belon Stadium
    3 min walk
  • Puno Central Market
    6 min walk
  • Pine Park
    8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    48 min drive

Room options

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | In-room safe, individually furnished, desk, laptop workspace

Comfort Double or Twin Room

  • Lake view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Comfort Triple Room

In-room safe, individually furnished, desk, laptop workspace

Comfort Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

In-room safe, individually furnished, desk, laptop workspace

Twin Room

  • 31 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Double Room

Double Room | In-room safe, individually furnished, desk, laptop workspace

Double Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

In-room safe, individually furnished, desk, laptop workspace

Single Room

  • 17 sq m
  • Lake view
  • Sleeps 1
  • 1 Single Bed

About this property

Joya Andina Puno

Hostal with a 24-hour business centre, a quick walk to Puno Plaza de Armas
Along with a 24-hour business centre, this hostal has self parking and 24-hour room service. Wired Internet in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Joya Andina Puno offers 16 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation has separate dining areas. Smart televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Joya Andina Puno, you're just a quick walk from Naval Museum. Free wired Internet, a 24-hour business centre and dry cleaning service are available.
  • Free wired Internet
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Puno Plaza de Armas and Puno Cathedral
  • Airport shuttle service available for a fee
Public spaces have free wired Internet. You'll find a 24-hour business centre on site. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Joya Andina Puno. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Puno hostal.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 8 per stay)

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges USD 1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Joya Andina Puno

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one way)
  • Airport shuttle fee per child: USD 8.00 (one way), (from 5 to 18 years old)
  • Self-parking fee: USD 8 per stay
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: USD 10 per night
  • Credit card charges are subject to a surcharge of USD 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit
Joya Andina Puno offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Joya del Titikaka
Joya del Titikaka Hotel
Joya del Titikaka Hotel Puno
Joya del Titikaka Puno
Joya Andina Puno Hotel
Joya Andina Hotel
Joya Andina Puno
Joya Andina Puno Hostel
Joya Andina Hostel
Joya Andina
Joya Andina Puno Hostal
Joya Andina Hostal
Joya Andina Puno Puno
Joya Andina Puno Hostal
Joya Andina Puno Hostal Puno

Joya Andina Puno Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 9 out of 25 reviews" "
Rating 4 - Poor. 5 out of 25 reviews" "
Rating 2 - Terrible. 3 out of 25 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Marko

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very comfortable room and amazing location. Close to everything you need
Stayed 3 nights in Apr 2022

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
room was much nicer than what was shown on the internet. Beds were a little harder than I like but were do able.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Okay room and bathroom. Hot shower. Good basic breakfast. Service not very good, there was never anyone in the reception.

6/10 Okay

Robin, Portland

Liked: Cleanliness, staff & service
Very kind staff.
Just be aware that cheaper hotels in Puno don't have central heat. Mostly space heaters and lot of blankets.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel has a good location, but the rooms need renovation. Especially the bathroom. The breakfast was not bad considering the price. There was a misunderstanding with the receptionist regarding a tour they organized from the hotel but at the end when we mentioned our concerns they tried to make us feel better

8/10 Good

Ayako, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but friendly hotel.
The building was a little bit old but the room was comfortable. Staffs are very friendly and kind. The location is also nice because the main street is just behind the hotel.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Unprofessional
Stayed 4 nights in Feb 2020

4/10 Poor

DEMETRIO

Fake na pontuação
Hospedagem com pontuação nao condizente com as instalçaoes, deixou muito a desejar qto.todos os aspectos.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dette hotellet har max 2 stjerner og ikke 3
Hotellet drives av en småbarnsfamilie. Dusjhodet var nedgrodd av skitt og det var nesten ikke vann i servantkrana. Rydding og vasking av rommene gjøres ikke hver dag.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok hotell
Senger og rengjøring blir ikke blir gjort hver dag. Årsak kan være at det er en småbarnsfamilie som driver hotellet. Ikke mulighet for frisk luft eller lufting.

4/10 Poor

Mikkel

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
位置方便但整潔不佳
房間桌面灰塵密佈 聯絡電話永遠沒有人接 早餐普普，但住宿兩天的品質相差很多，覺得失望 但飯店人員態度親切，英文不太通

2/10 Terrible

Roberta, brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrivel, pessimo
Quando chegamos estava chovendo, o hotel nao era no endereço q estava no hoteis.com. Cansada e chovendl tivemos q carregar pelas ruas de Puno nossa mala até o outro hotel porq este estava de reforma. Na saida foi pior, a atendente disse q nao tinhamos pago as diarias ( estavsm pagas ha meses pelo hotel.com ) ficsmos la na saida tentando provar q tinhamos pago . Foi horrivel. Nao recomwndo esse hotel. Nao recomendo, foi pessimo, horrivel. Ao final a atendente disse q eles tinham comprado esse hotel a pouco tempo. Pedi prs falar com a gerente desde o dia q chegsmos e ela nao veio. Pelo q entendi, a dona do hotel Suites Antonio, comprou esse Titicaca. Nao gostei do Suites Antonio. Nao va.

6/10 Okay

Maria Amelia de

Disliked: Cleanliness, property conditions & facilities, room comfort
Foi tranquila, mas poderia ser melhor

10/10 Excellent

Nicolas, Francia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plutot correct et bien placé
Hotel recommandable en tous points (confort, salle de bain, calme, emplacement par rapport au lac et a la place principale). Nous retiendrons le petit déjeuner le plus varié et le plus consistant de notre sejour au Pérou. Points négative : la volonté de l'équipe de nous vendre des circuits sur le lac (avec insistance).

6/10 Okay

Alessandro, Blumenau - SC - Brasil

Liked: Staff & service
Somente razoável.
Hotel bem localizado, perto da plaza de armas. O problema é a rua, muito barulhenta. Além disso, o quarto que ficamos tinha um cheiro no banheiro nada agradável. Café da manhã não era ruim. Wi-fi ok no quarto. Acho que dá pra conseguir coisa melhor na região

8/10 Good

MARCIA, curitiba

Liked: Staff & service, property conditions & facilities, room comfort
Muito bom
custo benefício acima do esperado. Localização ótima. O sr. Gary nos atendeu muito bem.

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preço x benefício
Excelente opção em puno

6/10 Okay

Maike

Preço e localização
Hotel simples, próximo à Plaza de armas. Café da manhã simples. Quarto razoável e banheiro idem. Atendimento cortes. Serviço condizente com o preço cobrado.

6/10 Okay

Verified traveller

Liked: Staff & service
Sehr nette Bedienung
Der Service war sehr freundlich. Wir sind mit dem Bus um 5.00 Uhr morgens angekommen und wir durften im Aufenthaltsraum auf dem Sofa schlafen bis um 8.00 Uhr unser Zimmer bereit war, obwohl Checkin erst um 11uhr wäre. das Zimmer recht warm im Winter. Da wir am 28. Juli dort waren, war es in der Nacht sehr laut.

2/10 Terrible

Ariatna Guadalupe, Pachuca México

Liked: Room comfort
Disliked: Cleanliness, staff & service
Lo salva la amabilidad de su propietario
La ubicación es buena así como la calidez y amabilidad de su propietario pero estuve tes días alojada en los que no me dieron papel higiénico, nunca me cambiaron la toalla de baño, en el lugar que la dejaba ahí la encontraba, el cesto de la basura tampoco lo limpiaron, el desayuno es bastante escaso.

6/10 Okay

Jens

Disliked: Property conditions & facilities

8/10 Good

Saulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Bon hôtel bien situé . Ils proposent un bon tour sur le lac. Chambre spacieuse et propre. Bon petit déjeuner. Attention toutefois au service de laverie, ils ont failli nous oublier la moitié de notre linge.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok, mais pourrait etre mieux
bel hotel, bien situe, mais un probleme majeur, il ferme les portes a 22h.