Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel

Exterior
Free buffet breakfast
Exterior
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
2953 Ridge Way, Lake Wales, FL, 33859
  • Eagle Ridge Mall
    17 min walk
  • IHOP
    2 min walk
  • Winter Haven Station
    22 min drive
  • Winter Haven, FL (GIF-Winter Haven Municipal)
    28 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (310 Sq Ft, Communication, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (310 Sq Ft)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (310 Sq Ft)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (395 Sq Ft, Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (310 Sq Ft, Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (395 Sq Ft)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel

Hotel in Lake Wales with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel offers 82 air-conditioned accommodations with DVD players and a safe. 55-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Eagle Ridge Mall. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Eagle Ridge Mall and 7 minutes from LEGOLAND® Florida
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served. Event space at this hotel measures 97 square feet (9 square metres) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel. Self parking is free.

This Lake Wales hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 97 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express LAKE WALES
Holiday Inn Express LAKE WALES N-WINTER HAVEN
Holiday Inn Express N-WINTER HAVEN
Holiday Inn Express N-WINTER HAVEN Hotel
Holiday Inn Express N-WINTER HAVEN Hotel LAKE WALES
LAKE WALES Holiday Inn Express
Holiday Inn Express Lake Wales n - Winter Haven Hotel Lake Wales
Holiday Inn Express Lake Wales N-Winter Haven Hotel
Holiday Inn Express LAKE WALES N WINTER HAVEN
Inn Express NWinter Haven
Holiday Inn Express Lake Wales N Winter Haven
Holiday Inn Express Lake Wales N Winter Haven an IHG Hotel
"Holiday Inn Express Lake Wales N Winter Haven an IHG Hotel"

Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1000 reviews" "
Rating 8 - Good. 205 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with family, Business traveller
Liked: Staff & service
This property was fairly clean, but had a strong antiseptic odor that got stronger each time the air conditioning came on. The air was cold, linens were clean, bathroom was fairly clean but there was dust and hairs in the corners- which should be rectified. The property feels like it is in an overgrown, abandoned parking lot and we saw neighborhood teens trying to get into various doors of the hotel on multiple occasions. It felt unsafe- and a bit sketchy but we had no problems or issues while we were there so it may have been just one of those perceptions one gets. All in all, it wasn’t a terrible stay but it just felt off somehow. We will stay at the Hampton next time we are in town. But if we had to stay here we wouldn’t be deterred. The front desk and maids/workers were very nice and helpful. Nice Fall decor and the parking lot and front entry had just been refreshed. Lots of good restaurants around the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ramontae

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Sep 2024

2/10 Terrible

Artavia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carla

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Philip John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
I like the hospitality we received when entering the hotel. The receptionists are all friendly. Also, I like the way the continental breakfast is served. Always neat and fresh to eat. Jarrett keeps up with it all very well and is also very friendly and always offers anything that you may need. Jarrett is a hard worker.
Stayed 8 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 3 nights in Sep 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and the breakfast was great. The room itself was nice, beds were comfortable, plenty of charging areas, tv and channel list was good. Then the bathroom was very accessible and the complimentary Dove shampoo conditioner and body wash was a surprise. After your shower they had complimentary Dove lotion and hand soap at the sink. The continental breakfast was more like a buffet, from hot foods to pastries to fruits and juices. I highly recommend this one even if it’s a business trip or pleasure.
Stayed 2 nights in Sep 2024

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot breakfast l, friendly staff, clean property overall
Stayed 2 nights in Sep 2024

6/10 Okay

Anna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
One terrible room; one perfect room
There was centipede like bugs in room 223. I spent the night stressing over this, had to kill a bunch of them. We rented two suites; one was terrible because of the creatures; the other room was perfect. My family and I have reserved rooms at this hotel many times. I have always had a great experience. I hope this was a onetime occurrence. I would like the hotel to offer something for the inconvenience. I would give them another chance.
Stayed 1 night in Sep 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Wilber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service.ubication,food and people good cortesy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay here for the most part. The staff was very friendly. Every evening they have a happy house of treats like cookies, popcorn, icecream. Our only complaint was that our room on the 2nd floor at the far end of the hotel was infested with black centipedes. In 2 days we got rid of 8+. They were even crawling on the walls and ceiling, which was just so creepy. We informed the staff and they said another room had similar complaints and they would get someone in to spray the next day. Other than that it was a very pleasant stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aleida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and cleanses
Stayed 2 nights in Aug 2024

10/10 Excellent

Melda, Inverness

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Trena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, good breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Felicia

Travelled with family
Liked: Amenities
My stay was every bit of amazing. Housekeepers were always on point no matter what they were doing when I needed help they stopped and help. Front desk night clerk was amazing. Day ladies were awesome as well. I was hoping for grits but n the breakfast bar but was not disappointed with what was there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gustav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was good
Stayed 1 night in Aug 2024

4/10 Poor

Joseph, San Diego

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
It's a nice hotel and the staff is nice. But we found 2 live roaches in our room. They did perform extra cleaning once we reported it. But the room should have been fumigated along with the adjacent rooms and we probably should have been moved to another room. Unfortunately, at least 1 roach got into our luggage and now got into our home. We never had roach problems in our home until now.
Stayed 3 nights in Aug 2024

10/10 Excellent

Munkhzaya

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone nice
Stayed 2 nights in Aug 2024