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Heritage Hotel Lancaster

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel Lancaster

Exterior
Seasonal outdoor pool, pool umbrellas
Deluxe Room, 1 King Bed, Jetted Tub, Pool View | Premium bedding, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
500 Centerville Rd, Lancaster, PA, 17601
  • Dutch Apple Dinner Theatre
    1 min walk
  • Leisure Bowling & Golfing Center
    2 min drive
  • Field of Screams
    3 min drive
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    34 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Hotel Lancaster

Hotel with free parking, steps from Dutch Apple Dinner Theatre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and a seasonal outdoor pool.
Heritage Hotel Lancaster offers 164 accommodations with a safe and free newspapers. Beds feature premium bedding. 35-inch flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Heritage Hotel Lancaster. During your stay, you're just a quick walk from Dutch Apple Dinner Theatre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Dutch Apple Dinner Theatre and 7 minutes by car from Franklin & Marshall College
  • Pets welcome for a fee (restrictions apply)
Heritage Hotel Lancaster offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Heritage Hotel Lancaster. Free self parking is available.

Smoking is allowed in designated areas at this Lancaster hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Heritage Hotel Lancaster has a restaurant serving breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Direct Key mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.95 for adults and from USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Guests are required to download the property's Direct Key mobile app before check-in.

We should mention

  • The seasonal pool will open in June and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 1 night in Sep 2024

6/10 Okay

Georgeanna

Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was great Room was really clean. No complaints
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay two nights this past weekend. The hotel was great and the location was even better.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Disorganized
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great location!!!
Nice place, solid, clean, with a great restaurant
Stayed 2 nights in Sep 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room neat and clean and the bathroom was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Clean, quiet, and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Ariel

Its great
Stayed 1 night in Sep 2024

8/10 Good

Juan

Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Sonya

Travelled with partner
Liked: Staff & service
Property was close to the attraction we went there for but the beds were uncomfortable and we were so close to the onsite restaurant that our room smelled of food for our entire stay
Stayed 2 nights in Aug 2024

8/10 Good

MIRIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my stay in the property the only downside was that the room was not clean at all.
Stayed 2 nights in Aug 2024

10/10 Excellent

JOSE, Gordonville

Liked: Staff & service, amenities
Hallways could use some updating.
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2024

8/10 Good

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is a little outdated but clean and clean is the most important thing. Had buffet breakfast downstairs, very good. Ernie the night manager was fantastic, would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Salvador

Travelled with group
Liked: Cleanliness, staff & service
Great hotel, value, and don’t regret for one night but boring area and rough to get around.
Stayed 1 night in Aug 2024

10/10 Excellent

BK

Stayed 2 nights in Aug 2024

8/10 Good

eric

Very nice hotel and front staff very helpful and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in late without any issues. Staff were efficient. Room was clean and beds comfortable. Only downside is getting through road construction to enter Hotel. We will definitely go back if we are in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
It is perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Ariel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience. Im in the area for work. Best bang for your buck
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights to attend the Renaissance Faire. Made the reservation last minute. The double Queen room was a good size, the pillows could have been better, very flat and dense. The real plus was the pool, open at 8:00 am and closed at 10:00 pm, much appreciated after walking all day at the Faire. Great to have the Loxley restaurant adjacent to the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast & staff were friendly room was a little smaller than expected but it was very clean & looked recently renovated
Stayed 1 night in Aug 2024

6/10 Okay

john

Travelled with family
Disliked: Staff & service, amenities
Not much maid service terrible did not make bed properlyforgot soaps was rude and not do maid service last night
Stayed 3 nights in Aug 2024