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Comfort Inn Charlotte

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Charlotte

Lobby
Exterior
Indoor pool
Lobby
Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1302 Packard Hwy, Charlotte, MI, 48813
  • Maple Brook Golf Club
    2 min drive
  • Sparrow Eaton Hospital
    3 min drive
  • The Country Mill
    13 min drive
  • Lansing, MI (LAN-Capital Region Intl.)
    25 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (517)
The price is CHF 89
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel

About this property

Comfort Inn Charlotte

Hotel with free breakfast, near Maple Brook Golf Club
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Comfort Inn Charlotte offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Charlotte hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Charlotte. During your stay, you'll be within walking distance of Maple Brook Golf Club. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 2-minute drive from Maple Brook Golf Club and 13 minutes from The Country Mill
Comfort Inn Charlotte offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. Comfort Inn Charlotte also features coffee/tea in common area, laundry facilities, and a front desk safe. Free self parking is available.

This Charlotte hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Charlotte Comfort Inn
Comfort Inn Charlotte
Comfort Inn Hotel Charlotte
Comfort Inn Charlotte Hotel
Comfort Inn Charlotte Hotel
Comfort Inn Charlotte Charlotte
Comfort Inn Charlotte Hotel Charlotte

Comfort Inn Charlotte Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 124 out of 363 reviews" "
Rating 8 - Good. 131 out of 363 reviews" "
Rating 6 - Okay. 59 out of 363 reviews" "
Rating 4 - Poor. 26 out of 363 reviews" "
Rating 2 - Terrible. 23 out of 363 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Room comfort
Disliked: Property conditions & facilities
This hotel needs serious updating! Graffiti in elevators, wallpaper crumbling, carpets old. Funny smell throughout. We found a big bug in the bathtub! These are just a few of the things that need attention. Not as clean as we had hoped. No charger available for our cell phones!
Stayed 1 night in Aug 2024

6/10 Okay

Johanna, Auburn Hills

Liked: Staff & service
There was a used towel on the floor when we arrived, someone came and removed it but didn't offer to switch rooms which left us wondering about the cleanliness of the entire room. The carpeting near the window was wet, which was probably the reason for the towel. The room also smelled like old, stale, cigarette smoke. Not worth the price you pay to stay there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Olivia, St. Catharines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, water pressure in the shower was nice and smaller hotel not too busy. Very happy with our stay!
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Very nice and helpful staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Dru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and liked they had a continental breakfast 😊
Stayed 2 nights in Jul 2024

2/10 Terrible

David

Stayed 1 night in Jul 2024

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to Walmart and easy access to main road
Stayed 3 nights in Jul 2024

8/10 Good

Mary Lou, Brookfield

Travelled with partner
Was under construction but staff were good
Stayed 1 night in Jun 2024

6/10 Okay

Patricia

Business traveller
Disliked: Property conditions & facilities
Recent fire at hotel and the hotel smelled like smoke Parts were being reconstructed The ice was slushy
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Billy

Stayed 1 night in May 2024

6/10 Okay

Denise

Liked: Cleanliness
Staff polite and seemed attentive but the hair dryer (wall mounted) was broken and they weren’t going to do anything about it until I insisted. (I had wet hair and was on my way to my uncle’s funeral.) They let me go to an empty room to use one that day. I stayed 2 more days and problem was never fixed so didn’t wash my hair after that. When I asked again they said they didn’t have another hair dryer. I think they could have gone across the street to Walmart to get one or moved me to another room but it didn’t appear they considered this a problem. Also, the hotel looks refurbished inside - it appears there may have been a fire fairly recently which may be the reason- but the outside is uninviting. Weedy flower beds, poor lighting, bad paving in parking lot.
Stayed 4 nights in May 2024

10/10 Excellent

Gary

Travelled with family, Business traveller
Room was clean and comfortable
Stayed 2 nights in May 2024

4/10 Poor

Denise

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a joke…room needed maintenance…and had a ground floor room , had to hear every car and truck through the night.
Stayed 1 night in Apr 2024

8/10 Good

Larry

Stayed 1 night in Apr 2024

2/10 Terrible

Jordan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely no warm or hot water just cold shower let water run for 10 min and it didn't even warm up management will lie about refund and discount and won't help fix the problem do not stay here
Stayed 1 night in Apr 2024

6/10 Okay

John

Disliked: Cleanliness, amenities, property conditions & facilities
Mold in tub. Vanity veneer peeling off. No fig or micro. Breakfast was bare minimum and not fresh
Stayed 2 nights in Apr 2024

6/10 Okay

Desiree

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Do better
The room was clean but the bathroom was not. The bathtub had soap scum around it and black spots in the cracks. I had to clean it before I could use it. There was only 1 roll of toilet paper, the tissue box was empty, and we didnt get any coffee togo cup in our room. The wall are paper thin we could hear our neighbors TV all night. If I had the choice to stay at a different hotel i would have. The breakfast is so bad, grey microwaved sausage and powdered eggs gross, I think the front desk person had to man the desk and do the breakfast restocking, poor woman was running back and forth. Comfort inn really needs to have more staff on hand, especially if most of all the room were occupied. The staff that was there was wonderful!
Stayed 2 nights in Feb 2024

2/10 Terrible

Nicole

Business traveller
Disliked: Cleanliness, property conditions & facilities
Is hot water EXTRA?!
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO HOT WATER/NO SHOWER FOR 2 DAYS!
There was NO hot water not even warm for the two nights we were staying. The same was true a year ago when we stayed in this hotel. We decided to give them the benefit of the doubt this year & thought in a year’s time they would have it fixed. We were not able to shower nor even wash up at the sink. The longer one let the water run the colder it got. I cleaned the bathroom counter with my own anti-bacterial wipes I brought on my trip. There were visible stains around the sink, so I cleaned the whole counter. It was filthy. The towels were old and stained. There is no refrigerator nor microwave. There is NEVER enough parking spaces in the five years we have stayed in this hotel. The first night we had to park as close to the building as possible and on the sidewalk right by the front door. We were concerned our vehicle would get hit as people drove up under the canopy to check in or to drive through the parking lot. The person who was making breakfast & keeping breakfast supplies out for everyone was also trying to run the front desk, so had to stop working on breakfast clean up to check us out of the hotel as we were leaving. There should be a person for each job, not one person having to cover both. This year was by far the worst experience we have had at this hotel. We NEVER saw anyone with a cart cleaning rooms. We will never reserve a room here again. This is disappointing because it is the closest hotel to the event we attend on the last weekend in February.
Stayed 2 nights in Feb 2024

6/10 Okay

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024