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Sapaly Lao Cai City Hotel

4.0 star property

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Photo gallery for Sapaly Lao Cai City Hotel

City view
Lobby
Junior Suite | Memory-foam beds, minibar, in-room safe, desk
Indoor pool
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Spa
  • Parking included
  • Room service

Explore the area

Map
Nguyen Hue Street, Lao Cai Ward, Lao Cai, Lao Cai, 19000
  • Den Mau Temple
    ‪1 min walk‬
  • China-Vietnam Border Crossing
    ‪1 min walk‬
  • Hekou Customs Site
    ‪14 min walk‬

Room options

View all photos for Junior Suite

Memory-foam beds, minibar, in-room safe, desk

Junior Suite

  • 42 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Memory-foam beds, minibar, in-room safe, desk

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite | Memory-foam beds, minibar, in-room safe, desk

Executive Suite

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Muong Thanh Grand Lao Cai Hotel

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.0 out of 5, Very good, (19)
The price is CHF 31
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Muong Thanh Grand Lao Cai Hotel

About this property

Sapaly Lao Cai City Hotel

Hotel connected to a shopping centre in Lao Cai with 3 restaurants
3 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Sapaly Lao Cai City Hotel offers 186 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. 32-inch plasma televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages and hot stone massages.
With your stay at Sapaly Lao Cai City Hotel, you're connected to a shopping centre and just a quick walk from Den Mau Temple. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Den Mau Temple and China-Vietnam Border Crossing
  • Airport and local-area shuttle service available for a fee
Sapaly Lao Cai City Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Sapaly Lao Cai City Hotel. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking and valet parking are free.

This 4-star Lao Cai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.
Red River – This restaurant specialises in Chinese cuisine.
On-site venue No. 3 – restaurant.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 130,000 for adults and VND 90,000 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Red River

Things to do

  • Gym
  • Indoor pool
  • Karaoke
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (10,764 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sapaly Lao Cai City Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 130000 for adults and from VND 90000 for children
  • Rollaway bed fee: VND 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Sapaly Lao Cai City Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 PM to 9:30 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Hotel Lao Cai
Swiss-Belhotel Lao Cai
Sapaly Hotel Lao Cai
Sapaly Hotel
Sapaly Lao Cai
Sapaly
Sapaly Lao Cai City
Sapaly Hotel Lao Cai
Sapaly Lao Cai City Hotel Hotel
Sapaly Lao Cai City Hotel Lao Cai
Sapaly Lao Cai City Hotel Hotel Lao Cai

Sapaly Lao Cai City Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

mario

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great customer and plus clean rooms I enjoyed my stayed with my wife and many places to visit around the Sapaly Lao Cai city hotel I appreciate the manger and the staff talking with us with everything we need and accommodations I’m very impressed by the service and hospitality thank you again so much I appreciate for our visit in Lao Cai city and the hotel Sapaly
Stayed 3 nights in Feb 2024

6/10 Okay

Claus

Travelled with partner
Disliked: Property conditions & facilities
The hotel is outdated , a smell is in and around the floors . Breakfast not adequate. Location is good , close to Chinese border
Stayed 3 nights in Apr 2023

10/10 Excellent

HMM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location on river bank.
Very good to stay at. Picturesque location over seeing mountains and the China border.

6/10 Okay

John, Melbourne, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
One of several options in Lao Cai
Check in was "interesting". We were initially given a room that was already occupied! When we reported this we were given a key to another room that didn't work. On the third try we got lucky. Room was fine with choice of Wifi or cable internet. We chose cable for security because the wifi appeared to be completely unsecured. At breakfast there was a blaring TV competing with background music. I have drunk coffee in many parts of Vietnam but this place served the first cup of undrinkable coffee I have ever experienced in this country. It is possible to hike to Lao Cai station from this hotel, but we chose a taxi.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Sapaly
Our destination was Sa Pa. This hotel was far from there, on the foot hill near Chinese border. It takes an hour taxi ride every day to Sa Pa. There's no neighborhood restaurants or shopping around the hotel. There's no concierge service at all. Breakfast was good the 1st day, then deteriorated when they only served you eggs, toast and thick/bad coffee or sugary juice drink. Servers' English were very poor, could not understand much.

10/10 Excellent

single travelle, winchester UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in cenrr of the city
A relaxing base in this busy city. Went on to Sapa from here and other surrounding towns and villages.

8/10 Good

Robert, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel 2 km from Lao Cai railway station
Very comfortable clean room with nice bathroom very good nights sleep after 11.5 hrs on the train from Hanoi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Yinjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Bra hotel til bra pris
Stayed 1 night in Jan 2019

6/10 Okay

Sang yong

Disliked: Room comfort
손님이 적다고 아무 인폼도없이 뷔페운영을 하지않아 식사하기가 불편했습니다.또한 방에 벌레가
Stayed 2 nights in Sep 2018

10/10 Excellent

naughty, 愛知県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
国境まで徒歩2分
喫煙者には有難い快適なホテルでした。 部屋は清潔でバスタブもありました。 部屋から中国の街が見えて夜になると夜景も楽しめます。 このホテルにはルームサービスのメニューが豊富でビザやパスタも注文出来て味も美味しく二品とドリンクを注文して500円くらいでした。 またラオカイへ行ったら絶対に泊まりたいと思います。
Stayed 2 nights in Aug 2018

6/10 Okay

hiroshi

Disliked: Property conditions & facilities
田舎だからね
ラオカイでは最高級クラスのホテル。だが建物の老朽化は否めない。朝食もクローズ間際に行ったからか補充もなく、スタッフもおしゃべりばかり。国境事務所が目の前てのが最大の売りかな。
Stayed 1 night in Jun 2018

10/10 Excellent

Paphitchaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

4/10 Poor

Hyukin, 서울

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
사팔리에서의 1박
4성급 호텔이랑 기대를 했지만 솔직히 그저 그랬음

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食は街の食堂で
2度目の宿泊でした。ドアマン、フロントの対応は申し分ない。部屋も清潔で良い。但し朝食のブッフェが無く、いくつかのメニューから選択するようになっている。味は並以下。中国人向けの味に変わったのか、友人のベトナム人夫婦にも不評だった。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
かなりオススメです
ラオカイではナンバーワンのホテルだと思います。 新しいので清潔ですし、アメニティも充実、スタッフのサービス、コストも満足のレベルです。 回りにお店は少ないですが、ホテルの食事は西洋料理もあり、ベトナム料理に飽きた場合に重宝するでしょう。