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Eloisa Royal Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eloisa Royal Suites

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Superior Room, 1 Queen Bed | Memory-foam beds, in-room safe, individually decorated, desk
Executive Room, 2 Double Beds | Balcony
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu, 6015
  • The Outlets at Pueblo Verde
    3 min walk
  • Mactan Town Center
    10 min walk
  • Mactan Doctors' Hospital
    18 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    14 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Memory-foam beds, in-room safe, individually decorated, desk

Superior Room, 2 Single Beds

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed | Memory-foam beds, in-room safe, individually decorated, desk

Standard Studio, 1 Queen Bed

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Memory-foam beds, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Memory-foam beds, in-room safe, individually decorated, desk

Premier Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Memory-foam beds, in-room safe, individually decorated, desk

Executive Room, 2 Double Beds

  • 24 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Memory-foam beds, in-room safe, individually decorated, desk

Junior Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Goldberry Suites & Hotel Mactan

Breakfast included
Free airport shuttle
Parking included
Free WiFi
4.2 out of 5, Very good, (807)
Goldberry Suites & Hotel Mactan

About this property

Eloisa Royal Suites

Hotel in Lapu-Lapu with free airport shuttle and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 66 individually decorated rooms feature free WiFi and memory foam beds. Other amenities available to guests include 24-hour room service, rainfall showerheads and coffee makers.
Eloisa Royal Suites offers 66 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated accommodation includes desks. Beds feature memory foam mattresses. This Lapu-Lapu hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Eloisa Royal Suites. During your stay, you're just a quick walk from The Outlets at Pueblo Verde. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle. Built in 2013, this comfortable hotel has 66 rooms. All rooms offer free WiFi and memory foam beds.
  • Air-conditioned accommodations with memory foam beds, 24-hour room service and rainfall showerheads
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • 9 minutes by car from SM City Cebu and 12 minutes from Magellan's Cross
  • Free airport shuttle service
Eloisa Royal Suites offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Eloisa Royal Suites also features gift shops/newsstands, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lapu-Lapu hotel is smoke free.

On-site venue – This restaurant specialises in Regional cuisine.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free extended parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eloisa Royal Suites

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Eloisa Royal Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 8641084

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Eloisa Royal Suites
Eloisa Royal Suites Hotel
Eloisa Royal Suites Hotel Lapu Lapu
Eloisa Royal Suites Lapu Lapu
Eloisa Royal Suites Cebu Island/Mactan Island
Eloisa Royal Suites Hotel Lapu-Lapu
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel Lapu-Lapu

Eloisa Royal Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 442 out of 1016 reviews" "
Rating 8 - Good. 390 out of 1016 reviews" "
Rating 6 - Okay. 124 out of 1016 reviews" "
Rating 4 - Poor. 26 out of 1016 reviews" "
Rating 2 - Terrible. 34 out of 1016 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Izael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our shuttle didn’t pick us up at airport was my only complaint. Other than that the staff was really friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Flores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice and quiet place, with everything you could need and closer to the airport,
Stayed 2 nights in Aug 2024

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is courteous and accommodating , making sure your stay is comfortable and a pleasure experience.
Stayed 1 night in Jul 2024

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just not very good in general.
Stayed 2 nights in Jul 2024

10/10 Excellent

J Craig, Converse

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very good place and a nice environment.
Stayed 2 nights in Jun 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money and best hotel in the Philippines
Stayed 2 nights in Jun 2024

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good buffet ! Good hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Adela, cardinal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and courteous. Free breakfast was good. TV wasn't working in my room but they fixed it right away. I like the real slippers they put in not the disposable one at least I can wear it going for breakfast. They have little ref and water heater. Bed is comfy and shower water heater was working so good. Plus free shuttle bus going airport. Overall satisfied for my 2 nights stay. Highly recommend.
Stayed 2 nights in Jun 2024

6/10 Okay

A.S.A.P

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good buffet.....air con was good ...overall great job!
Stayed 5 nights in May 2024

10/10 Excellent

Phil

Stayed 1 night in May 2024

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 23 nights in Apr 2024

8/10 Good

Marya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectation.. very friendly stuff.. clean room and good service
Stayed 1 night in Apr 2024

10/10 Excellent

Mary Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing friendly stuff
Stayed 2 nights in May 2024

8/10 Good

Eugenia

Liked: Cleanliness, staff & service
Spend the extra ten dollars and get a room that is not facing the Main Street. I could not sleep the first night due to the noise. Second night slept like a baby is a room off the street.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a pinch this place helped us out a lot They have a shuttle service every couple of hours and we're sure to take care of us and keep us on time to Mactan as our flight turned around for wildfires and we were rescheduled. Aircon is cold and shower is nice. Property is an interesting conglomeration of suites, pool, bistro.
Stayed 1 night in Apr 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Amenities
Location not good.
Stayed 2 nights in Apr 2024

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel but less sockets than a travelodge! shower took some working out to get comfy temp. Courtesy van to airport every other hour, last minute booking at airport
Stayed 3 nights in Mar 2024

6/10 Okay

Neil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely quiet hotel in a built up area
The stay at the hotel was exceptional like all visits super staff prompt service & greeting smiles , Rooms by the pool were nice & the breakfasts for a small hotel were brilliant . Only grunt I’ve got the shuttle service should be made available for guests arriving long distant big only the airport
Quiet rooms are next to the pool
Stayed 1 night in Mar 2024

6/10 Okay

Natasha

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Okay but not great
Stay was very average. The room was smaller than shown in the picture and the bed was pushed against the wall so for 2 people, it was not convenient when the person on the inside had to get up in the night. Also the charging plugs only work when the light switch is on, so unable to charge devices over night. They was coffee or juice spilt and dried on the night stand so I had to do some disinfection when we got in. The AirCon worked well and was quiet… but that was about the only quiet thing about the hotel. We had kids running up and down the hallways until well after midnight and the walls are very thin you can hear the conversations in the next room. The restaurant was excellent and has a great selection for both breakfast and dinner and they even stayed open late for us for dinner as we arrived late. Buffet style breakfast had both Filipino and American style breakfast items. We were able to get a late checkout which was convenient for our late flight out, but they only run airport shuttles every 2 hours with the last one being so we have to leave for the airport several hours before we intend. The pool area looks to be relaxing enough if you do not intend on swimming as the water is quite murky and did not look sanitary. Over all not bad for just an overnight waiting for our flight… but would definitely try somewhere else next time
Stayed 1 night in Feb 2024

4/10 Poor

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

MA PERLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service
Stayed 1 night in Jan 2024

10/10 Excellent

Neil

Lovely Stay
Wonderful stay as always
Stayed 1 night in Jan 2024