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Express Inn - Mactan Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Express Inn - Mactan Hotel

Exterior
Bar (on property)
Family Room | Living area | 24-inch LCD TV with digital channels, TV
Terrace/patio
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Candelario K. Guba Road, Pajo, Lapu-Lapu, Cebu, 6015
  • Gaisano Island Mall Mactan
    15 min walk
  • Our Lady of the Rule Church
    16 min walk
  • Lapu-Lapu City Hall
    17 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    13 min drive

Room options

View all photos for Standard Twin Room

24-inch LCD TV with digital channels, TV

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Living area | 24-inch LCD TV with digital channels, TV

Family Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Memory-foam beds, free WiFi, bed sheets

Standard Double Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

Express Inn - Cebu Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
3.0 out of 5, (139)
The price is CHF 32
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Express Inn - Cebu Hotel

About this property

Express Inn - Mactan Hotel

Hotel in Lapu-Lapu with 24-hour front desk and restaurant
Along with a restaurant, this hotel has 24-hour room service and a 24-hour front desk. WiFi in public areas is free. Other amenities include free newspapers.
Express Inn - Mactan Hotel offers 54 air-conditioned accommodations with complimentary slippers and free toiletries. Beds feature memory foam mattresses. 24-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and toothbrushes and toothpaste.

This Lapu-Lapu hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Express Inn - Mactan Hotel, you'll be within walking distance of Gaisano Island Mall Mactan. You'll find features such as free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception and a lift
  • 8 minutes by car from SM City Cebu and 11 minutes from Magellan's Cross
There's a restaurant on site. Public spaces have free WiFi. Express Inn - Mactan Hotel also features complimentary newspapers in the lobby, 24-hour room service, and a lift.

Smoking is allowed in designated areas at this 3-star Lapu-Lapu hotel.

Express Inn - Mactan Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 20 August 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Express Inn Lapu Lapu
Express Lapu Lapu
Express Inn Mactan Hotel Lapu Lapu
Express Inn Mactan Hotel
Express Mactan Lapu Lapu
Express Mactan
Express Inn - Mactan Hotel Cebu Island/Mactan Island
Express Inn Mactan Hotel Lapu-Lapu
Express Mactan Lapu-Lapu
Express Inn Mactan Hotel pupu
Express Mactan Hotel Lapu Lapu
Express Inn - Mactan Hotel Hotel
Express Inn - Mactan Hotel Lapu-Lapu
Express Inn - Mactan Hotel Hotel Lapu-Lapu

Express Inn - Mactan Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 23 out of 278 reviews" "
Rating 8 - Good. 76 out of 278 reviews" "
Rating 6 - Okay. 111 out of 278 reviews" "
Rating 4 - Poor. 43 out of 278 reviews" "
Rating 2 - Terrible. 25 out of 278 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

RUSSELL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLACE IS CLOSED
Stayed 4 nights in Sep 2022

2/10 Terrible

Earl Jay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place doesn't look like the photos posted online. Its all unreal. The beddings, the floor its all dusty. no tissues, no slippers like mentioned on postings. You guys, if you are a looking for a hotel near the airport, do yourself a favor and do not make any business with this hotel. The whole stay was terrible and inconvenient.
Stayed 1 night in Aug 2022

6/10 Okay

Philline

Liked: Cleanliness, staff & service
very basic.
The hotel is so basic, the room that I stayed no window and very small as if you're in prison but the staff was excellent.
Stayed 5 nights in Nov 2021

8/10 Good

Myraluna

Liked: Cleanliness, staff & service
Stayed 9 nights in Sep 2021

4/10 Poor

Felicidad

Disliked: Staff & service, property conditions & facilities, room comfort
There is no convenience at all. Every time we need something or grocery there is no convenience close and we have to get tricycle for the transportation and a little expense because it is a private trip....location is not good to me
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
No WiFi Nasty area Far from everything Room very old
Stayed 1 night in Oct 2019

6/10 Okay

Anne-Vegas, Las Vegas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Pros: Great Customer Service and Very near in the Airport .. Cons: Very small Room , small bed and the location is kinda not expected ...
Stayed 1 night in Sep 2019

4/10 Poor

Vin

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badly stained bed sheets
The bed sheets had very gross stains all over them... tried to upload a picture but it won’t allow it. Pretty much sums up this hotel.
Stayed 1 night in Aug 2019

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, room comfort
Items were stolen out of my room. When I complained, I was told housekeeping had mistaken the items for trash. I purchased a room with breakfast and then was told that I had not purchased breakfast. DO NOT STAY HERE!
Stayed 8 nights in Jun 2019

2/10 Terrible

Chris

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like Everything.we even checked out earlier.
Stayed 1 night in Jun 2019

2/10 Terrible

Shai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait for the check in time. Which is 2 pm. My parents asked if we can check in now since our flight is very early in the morning but they said they are fully booked and have to wait til 2pm for others to check out. We saw some people checking out by around 7 am. So we just head to Gaisano Mall to have our breakfast. At 10 am my mother called again and asked if we can come over again and asked if we can check in since we are very very tired from our 5 hour trip. The person in the front desk said try to come back at 12. When we came back at 12 pm we were able to check in. When we came to the room It doesn't look like what we saw in the picture. It's small and smelly. The bathroom is smelly, and the water preassure is too weak for you to take a bath. I also noticed that a towel was improvised as a blanket lol. It doesn't look like what I saw in their picture. When we went to sleep, the bed was very itchy. I guess it's from the bed cover. It looks like it was not changed at all. At night we ordered lechon kawali but it just taste like fried pork, it does not taste like lechon at all. The location is not easy to find too. Its very far from restos. Think twice if you want to try booking here.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is better than I thought.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
clean room, no rugs in the shower, small blanket
No internet in the room and staffs are not friendly , but close to the market and mall. If you think of using this hotel make sure you have the address, not all taxi drivers know this hotel.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Cherill

Disliked: Staff & service, property conditions & facilities
Water heater NOT working
We stayed at this hotel where no hot water, I called the staff to check our washroom instead the room boy gave us a water heater and a pale to use instead because water heater is not working. Ridiculous !!
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good. No hot water and nothing within walking distance. Very little food available at the restaurant.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The price was right, the property was nice and the staff were friendly.
Stayed 1 night in Nov 2018

6/10 Okay

Alan

I was immediately disappointed, having spent a few years returning to this hotel due to its proximity to the golf course, to find that the restaurant was closed during the day when previously it had been open all day. It was a nice place to sit, meet others and have a snack and a drink. I think this cost cutting exercise will come back and bite them in the face! Also they had to deal with two very large cockroaches in my room and the shower was a very light trickle. Even the staff wer3nt as friendly as they have been in the past, although generally pretty good. I shall consider other options when I next return.
Stayed 3 nights in Nov 2018

10/10 Excellent

Robert D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018