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Hotel Europa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Europa

Reception
Exterior
View from property
Balcony
Room amenity

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
BASAK LAPULAPUMACTAN ISLAND,, Lapu-Lapu, Central Visayas, 6000
  • Mactan Doctors' Hospital
    1 min walk
  • Gaisano Grand Mall Mactan
    9 min walk
  • Mactan Town Center
    10 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    23 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, free WiFi

Family Room

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Similar properties

Front of property

Harolds Evotel Cebu

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (889)
The price is CHF 48
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Harolds Evotel Cebu

About this property

Hotel Europa

Hotel with a 24-hour front desk, in the vicinity of Magellan Monument
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Other amenities include self parking, concierge services and dry cleaning. Housekeeping is not available.
Hotel Europa offers 16 air-conditioned accommodations, with a safe. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Europa, you're just a quick walk from Mactan Doctors' Hospital. You'll find features such as a restaurant, a bar and breakfast (surcharge).
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes by car from Magellan Monument and 11 minutes from SM City Cebu
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel Europa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Lapu-Lapu hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to noon.
Hotel Europa has a restaurant on site.
Room service is available.

Languages

English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 8:30 AM to noon for a fee: PHP 200 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PHP 200 per person
  • Airport shuttle fee: PHP 500 per vehicle
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel Europa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Basak Philippines
Europa Basak
Europa Basak Philippines
Europa Philippines
Hotel Europa Basak
Hotel Europa Basak Philippines
Hotel Europa Basak Philippines Cebu Island/Mactan Island
Hotel Europa Basak Philippines Lapu-Lapu
Europa Basak Philippines Lapu-Lapu
Hotel Europa Hotel
Hotel Europa Lapu-Lapu
Hotel Europa Hotel Lapu-Lapu
Hotel Europa Basak Philippines

Hotel Europa Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 174 reviews" "
Rating 8 - Good. 46 out of 174 reviews" "
Rating 6 - Okay. 53 out of 174 reviews" "
Rating 4 - Poor. 32 out of 174 reviews" "
Rating 2 - Terrible. 28 out of 174 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Only good thing was the welcome from the receptionist couldn't fault her even thou I had multiple issues with room
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
We just stayed here a night between flights. Pretty basic and cheap.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible place to stay
Worst room i have ever stayed in. In my 10years of travelling in the php.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything has some good and some bad. The location was good, on the main street near the mall. The staff were nice and helpful. But the property was a bit run down. My room was on the 3rd floor and the shower gave barely a trickle, I mean it was virtually unusable, and would alternate between super hot and super cold, nothing in between. The internet kept booting me off. But if you're not into showering or internet, then it's a good deal.
Stayed 4 nights in Jan 2020

4/10 Poor

Ozer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

John, Goose creek s.c.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was very clean. Bath room was small. Had trouble with tv remote
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good: Jennifer and her sister were very nice and helpful with everything we asked for. Room was clean. Bad: The place needs lots of renovation. Towels were very worn out, so thin, that we could hardly dry ourselves. Other towel had holes. Pillow case had a big hole. Airconditioner was leaking water.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 7 nights in May 2019

4/10 Poor

James John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not good value for the money. Dirty and rundown property.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

6/10 Okay

EJMR

Disliked: Property conditions & facilities, room comfort
ACU rating not suited for the room area. The room temperature is warm even the ACU is running.
Stayed 1 night in Oct 2018

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Cebu vacation
Nice inexpensive hotel,but no breakfast provided,no laundry service but it's advertised that it has.
Stayed 2 nights in Sep 2018

8/10 Good

David, Kingman AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff...always attentive to every need! My only gripe was that 50% of the time there wasn’t enough water in the tank to trip the shower heater on...so cold showers. Very close to a mall for shopping and eating and transportation. A very convenient place...I will stay again.
Stayed 6 nights in Jun 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chills!
ALL the Workers are very cordial and helpful. The only gripe I have is that they don’t keep the water level high enough in the tank for showered. When the tank is low, the pressure is low, and it doesn’t trip the heater to turn on for a warm shower. In a week have had only 2 warm showers...the rest were cold....showering twice a day. Good location as is 200 yards from the mall and food/shopping/transportation.
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The room was huge and clean. I was surpised not to find any toilet paper in the bathroom, but my time there was so short I didn't bother to ask.
Stayed 1 night in May 2018

8/10 Good

Joe, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly. It is an older place, but well kept. The room was spacious and clean.
Stayed 2 nights in Apr 2018

4/10 Poor

Leonardo

Liked: Staff & service
Disliked: Cleanliness
Not worth it, even for proximity to airport
Its about 30mins to airport on a good day because of traffic and lots of lical bbq and food establishments walking distance. Place had really dirty floors, don’t walk barefoot. Outdated decor, noisy if neighbours are not careful, moldy sheets required a change and possible bed bugs gave wife multiple bites.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Hotel Europa!
Friendly and very assistive staffs. I will recommend to friends abd relatives. Much better if they will sell and cater foods for guests!
Stayed 2 nights in Oct 2017

2/10 Terrible

tim denny, mactan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a value for the money
the hotel smells as you enter, they attempted to blame it on recent smokers but it was the smell of musty unkempt surfaces. I booked a family room yet was surprised that it is no different from a standard room except they crammed in a bunk bed set. what good can be said about the place. the paint color was pleasing, tv worked. other than that I think you can find much better alternatives. this place is not in the business of servicing customers.
Stayed 1 night in Oct 2017

2/10 Terrible

janeta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

odilio

Disliked: Property conditions & facilities
Dont expect too much for the price you pay.
Hotel is ok,if you are too fuzzy with cleanliness then don't stay in this hotel. Staffs are ok they are accommodating. WIFI is available thanks goodness, No elevator, shower is not functioning well, light switch is dangerously near the shower that it gets wet when you take a shower.Single lock door and unfortunately not very secure, tried opening it with a card inserted through the door gap and it opens No phone inside the room no emergency numbers displayed anywhere, very noisy outside you can hear a lot of noise when new guest arrives in the middle of the night.Location is nice its near Gaisano grand mall a few minutes walk.
Stayed 6 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Rated a bit higher that it is
In terms of local standards this maybe an OK hotel in terms of USA standards it is rated too high and also is a bit high priced like most local hotels that know travelers will likely over pay
Stayed 1 night in Aug 2017