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Islands Stay Hotel Mactan

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Islands Stay Hotel Mactan

Mactan Seaside 1-Bedroom Apartment A (with Queen Bed) | Children’s pool | 2 outdoor pools
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Mactan Seaside 2-Bedroom Apartment C | Pillow-top beds, individually decorated, individually furnished, desk
Mactan Seaside 1-Bedroom Apartment A (with Queen Bed) | Property grounds
Mactan Seaside 2-Bedroom Apartment A | Living area | 32-inch LED TV with cable channels, TV, pay films

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

Map
M.L. QUEZON NATIONAL HIGHWAY, MACTAN, Lapu-Lapu, Central Visayas, 6015
  • Mactan Marina Mall
    2 min walk
  • Zubu Chon
    1 min walk
  • Lapu-Lapu PUJ Terminal
    3 min drive
  • Cebu (CEB-Mactan - Cebu Intl.)
    17 min walk

Room options

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Reception

Countess Pension House

Parking included
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (15)
The price is CHF 22
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Countess Pension House

About this property

Islands Stay Hotel Mactan

Family-friendly hotel with 2 outdoor pools and fitness centre
This hotel features 2 outdoor pools, a fitness centre and an outdoor tennis court. Other amenities include WiFi in public areas, self parking and a children's pool.
Islands Stay Hotel Mactan offers 3 accommodations with washers/dryers and complimentary bottles of water. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch LED televisions come with cable channels and pay-per-view films. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Lapu-Lapu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.
During your stay at Islands Stay Hotel Mactan, you're just a quick walk from Mactan Marina Mall. You'll find features such as 2 outdoor pools, a gym and outdoor tennis court.
  • Free WiFi and wired Internet
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a porter, luggage storage and limo or town car service
  • On-site recreation includes an outdoor tennis court and a gym
  • Steps from Mactan Marina Mall and 7 minutes on foot from Cebu Yacht Club
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Islands Stay Hotel Mactan offers its guests 2 outdoor swimming pools, an outdoor tennis court, a fitness centre, and a children's pool. WiFi and wired Internet are available in public spaces for a fee. An airport shuttle (available 24 hours) is available for a fee. A terrace, an arcade/games room, and a garden are also featured at the family-friendly Islands Stay Hotel Mactan. For a fee, parking is available.

Smoking is allowed in designated areas at this Lapu-Lapu hotel.

Room service is available.

Languages

English, Filipino, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (surcharge)

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor tennis court
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • Pay films

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Rice cooker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Early check-in subject to availability
Early check-in fee: PHP 500
Late check-in subject to availability
Late check-in fee: PHP 500 for check-in between 9 PM and 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets are welcome for a fee
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1000 per person (one way)
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-in fee: PHP 500 for check-in between 9 PM and 4 AM
  • Late check-out fee: PHP 500 (subject to availability)
  • Cleaning/housekeeping/linen fee: PHP 700.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Islands Stay Hotel Mactan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mactan Seaside Apartments Apartment Lapu-Lapu
Mactan Seaside Apartments Apartment
Mactan Seaside Apartments Lapu-Lapu
Mactan Island Luxury Vacation Apartment by Stay City Rentals
Mactan Seasi s
Mactan Seaside Apartments
Islands Stay Mactan Lapu Lapu
Islands Stay Hotel Mactan Hotel
Islands Stay Hotel Mactan Lapu-Lapu
Islands Stay Hotel Mactan Hotel Lapu-Lapu

Islands Stay Hotel Mactan Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 125 reviews" "
Rating 8 - Good. 43 out of 125 reviews" "
Rating 6 - Okay. 23 out of 125 reviews" "
Rating 4 - Poor. 8 out of 125 reviews" "
Rating 2 - Terrible. 15 out of 125 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Mike, Wisconsin

Liked: Cleanliness, amenities
Very nice view and surroundings. Room was great. Only downside was hard to get transportation but not bad.
Stayed 28 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor poor property.. stove is sooo old the number had fade
Stayed 5 nights in Feb 2020

4/10 Poor

Veronica

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security Location and safety Staff and cleanliness
Stayed 9 nights in Jan 2020

10/10 Excellent

John, Little Rock

Liked: Cleanliness, amenities
There was a washer but no dryer . I hate it when there is a requirement for written reviews and I can’t stand it when there is a minimum number of words.
Stayed 10 nights in Dec 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Nice apartment, said it had a dryer but it didnt and you could not hang clothes on balcony to dry. Do yourself a favor and get a rental car, not many jeepney's or cabs. Kitchen is alittle lacking in equipment.
Stayed 7 nights in Sep 2019

8/10 Good

Vincent P

Stayed 8 nights in Sep 2019

10/10 Excellent

David, Brooklyn, NY, USA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds/Landscaping and facilities laid out very well.
Stayed 20 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jul 2019

2/10 Terrible

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very disappointed and won’t be back
I am very disappointed, i waste my time and money, i went in the property and waited for so almost 30 minutes for the person who got the key and still the person won’t show up so I left the property and rent other place to stay that night.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quite location. far from the city. nice pool. security and other staff are all very helpful.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Richard

Liked: Property conditions & facilities, room comfort
Nothing around here to far from store or restaurant no beach
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is awesome. The staff is great. You have to arrange a ride ahead of time so you don't have to worry about getting late for appointments
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Was a little old compared to how the outside looks, it was pretty hard to get transportation out of the peninsula as well.
Stayed 2 nights in Jun 2019

10/10 Excellent

Lawrence, San Diego, Ca USA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s hard to get a taxi being so far from the center of town.
Stayed 20 nights in May 2019

8/10 Good

Barry, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the security people at the desk were more accommodating...
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very peaceful and the ocean views were amazing! We enjoyed watching the sun set. There is a very nice restaurant nearby associated with the property. The downside is that its a bit far from Cebu, about a 30 to 45 minute travel time depending on traffic. Just make sure to get a business card from a good taxi driver who is willing to take you places. We were on the 16th floor. The pool seemed to be heated. It was amazing! Suggested new shower heads. The WIFI was good.
Stayed 7 nights in Apr 2019

2/10 Terrible

Cleofe

Disliked: Staff & service, room comfort
I was asked to pay for my visitors even if they did not stay there for the night. Not a comfortable place to stay . I wouldn’t recommend it..
Stayed 4 nights in Apr 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable place to stay only downfall transportation from the apartments when coming back at night
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly nice pools great security friendly staff
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Nice property very clean nice pools.. sink was plugged and one toilet inoperable overall very nice
Stayed 5 nights in Apr 2019

10/10 Excellent

LarryVanDusen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and quiet. The pools and fitness center were great. What I didn’t like was that the property advertised a clothes dryer which it did not have and that it was far from town.
Stayed 13 nights in Mar 2019

6/10 Okay

Sundus

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros - Communication from the property management was great and check in was very easy. Cons - The property is all the way at the end of Punta Engano, so very difficult to get a taxi. There are no real restaurants or shops that you can walk to. 16B was facing the strait between Mactan and Cebu City, so the bad side of the island. Very thin blanket for the bed and no top sheet. Pillows were ok. Woke up to ants everywhere in the apartment on the first morning, so moved.
Stayed 2 nights in Feb 2019