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Shangri-La Mactan, Cebu

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Mactan, Cebu

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Gazebo
Banquet hall
5 restaurants, breakfast served
5 restaurants, breakfast served

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • CHI, The Spa
    3 min walk
  • Tea of Spring
    1 min walk
  • Lapu-Lapu PUJ Terminal
    11 min drive
  • Cebu (CEB-Mactan - Cebu Intl.)
    21 min drive

Room options

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room King

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Premier Room Twin

Ocean Wing Premier Room Twin | Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room Twin

  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King | Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Suite King

  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club King

  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club Twin

  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Room King

  • 36 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room | Minibar, in-room safe, desk, blackout curtains

Main Wing Deluxe Family Room

  • 61 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room Main Wing

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room Main Wing

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room Main Wing

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room Main Wing

  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Club King Room Ocean Wing

Minibar, in-room safe, desk, blackout curtains

Ocean Club King Room Ocean Wing

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Sea View Main Wing

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room with Sea View Main Wing

  • Sleeps 2
  • 2 Single Beds

View all photos for Ocean Club Twin Room Ocean Wing

Minibar, in-room safe, desk, blackout curtains

Ocean Club Twin Room Ocean Wing

  • Sleeps 2
  • 2 Single Beds

View all photos for Panorama Room Ocean Wing 1 King bed

Minibar, in-room safe, desk, blackout curtains

Panorama Room Ocean Wing 1 King bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room Ocean Wing

Minibar, in-room safe, desk, blackout curtains

Premier Twin Room Ocean Wing

  • Sleeps 2
  • 2 Single Beds

View all photos for Panorama Suite Ocean Wing 1 King bed

Minibar, in-room safe, desk, blackout curtains

Panorama Suite Ocean Wing 1 King bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room Ocean Wing

Minibar, in-room safe, desk, blackout curtains

Premier King Room Ocean Wing

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Sea View Main Wing

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room with Sea View Main Wing

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room Main Wing

Minibar, in-room safe, desk, blackout curtains

Deluxe Family Room Main Wing

  • Sleeps 3
  • 2 Queen Beds

View all photos for Wing Premier Family Room with Ocean

Minibar, in-room safe, desk, blackout curtains

Wing Premier Family Room with Ocean

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Dusit Thani Mactan Cebu Resort

Pool
Spa
Pet-friendly
Kids pool
4.3 out of 5, Excellent, (538)
The price is CHF 170
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Dusit Thani Mactan Cebu Resort

About this property

Shangri-La Mactan, Cebu

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Shangri-La Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La Mactan, Cebu. During your stay, you're just a quick walk from CHI, The Spa. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, 2 coffee shops/cafes, a poolside bar and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to body wraps, body scrubs or detox wraps at CHI, The Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests speak favourably about the overall condition of the property and the beach
  • Steps from CHI, The Spa and 8 minutes on foot from Mactan Shrine
  • Shopping centre shuttle service available for a fee
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Shangri-La Mactan, Cebu, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3682.50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 1456 for adults and from PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1010 reviews" "
Rating 8 - Good. 171 out of 1010 reviews" "
Rating 6 - Okay. 55 out of 1010 reviews" "
Rating 4 - Poor. 23 out of 1010 reviews" "
Rating 2 - Terrible. 21 out of 1010 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SUNGMO

Stayed 3 nights in Aug 2024

10/10 Excellent

erma

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service
Nice place. Good food and very friendly staff that goes above and beyond
Stayed 3 nights in Sep 2024

8/10 Good

Guang, Shawnee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My Ocean Wing Room 8006 didn't have Hot water for shower . surprised because is a 5 stars hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Marian rose

Stayed 2 nights in Aug 2024

6/10 Okay

Farhan

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Roof in the room inwas staying has signs of settlement and seems like it was breaking up glad i had only few days of stay
Stayed 6 nights in Sep 2024

8/10 Good

Simone, Brooklyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A true 5 star oasis away from the grime of downtown Cebu! You’ll feel Iike royalty but I had a few hiccups—the toilet didn’t flush, my room service attendant brought a bottle of wine and left it with me closed as she advised she couldn’t open it. I asked for room service plates to be picked up after I finished and they didn’t come so I left my plates outside the door and they stayed there for over a day. Still, the breakfast spread was great and the hotel is lavish.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for relaxing trip
The staff are friendly and hospitable
Stayed 3 nights in Jul 2024

4/10 Poor

William, Horace

Travelled with family
Room was very noisy. Air conditioning didn’t really work
Stayed 4 nights in Aug 2024

10/10 Excellent

Yann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

MIRANEE, SHELBY TOWNSHIP

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is very outdated. Amenities outdated. Rooms and carpets are stuck in the 90s. Food and restaurants were really good though.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding venue
Hotel venue for a family wedding. Surpassed all expectations making the event truly magical
Stayed 2 nights in Aug 2024

10/10 Excellent

Gunnar

Stayed 5 nights in Aug 2024

10/10 Excellent

Melvic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nathanael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great service
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was top notch. Plenty to do as a destination resort with many activities and facilities. The staff in EVERY interaction was phenomenal, friendly and helpful. Dined at every one of their restaurants, and the food was great. The breakfast buffet was exceptional with so many selections that rotated each day. Would stay here again anytime when traveling to Cebu.
Stayed 5 nights in Aug 2024

10/10 Excellent

Maricon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

hyeth christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still one of the best resorts in Cebu. The service is great. Staff are very courteous and kind. Food at the Tides taste superb!
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service
Stayed 3 nights in Jul 2024

10/10 Excellent

Steele, Marietta

Stayed 4 nights in Jul 2024

8/10 Good

Loida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Koji

Stayed 5 nights in Jul 2024

10/10 Excellent

Jason, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff and beautiful facilities.
Stayed 3 nights in Jul 2024