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SureStay Hotel by Best Western Laredo

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Laredo

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
Lobby
Lobby
Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
Outdoor pool, open 11:00 AM to 10:00 PM, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pool
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
4820 San Bernardo Ave., Laredo, TX, 78041
  • Imaginarium of South Texas
    ‪10 min walk‬
  • Mall Del Norte
    ‪10 min walk‬
  • Laredo Medical Center
    ‪4 min drive‬
  • Laredo, TX (LRD-Laredo Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn Laredo

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1447)
The price is CHF 61
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Red Roof Inn Laredo

About this property

SureStay Hotel by Best Western Laredo

Hotel in Laredo with free breakfast and free airport shuttle
Along with an outdoor pool, this hotel has a microwave in a common area and a seasonal outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
SureStay Hotel by Best Western Laredo offers 72 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Laredo hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at SureStay Hotel by Best Western Laredo, you're just a quick walk from Imaginarium of South Texas. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, laundry facilities and multilingual staff
  • Within a 15-minute walk of Imaginarium of South Texas and Mall Del Norte
  • Free airport, local-area and shopping centre shuttle service
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. An area shuttle within 5 miles and A roundtrip airport shuttle (available on request) are free. An outdoor pool, a vending machine, and multilingual staff are also featured at SureStay Hotel by Best Western Laredo. Free self parking is available. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Laredo hotel.

Guests are served a free breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:30 AM to midnight at scheduled times and on request
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height door lock
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Laredo offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 11:00 AM to 10:00 PM

Property is also known as

Paradise Inn Laredo
SureStay Hotel Best Western Laredo
SureStay Best Western Laredo
Surestay By Best Laredo Laredo
SureStay Hotel by Best Western Laredo Hotel
SureStay Hotel by Best Western Laredo Laredo
SureStay Hotel by Best Western Laredo Hotel Laredo

SureStay Hotel by Best Western Laredo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 115 out of 289 reviews
Rating 8 - Good. 90 out of 289 reviews
Rating 6 - Okay. 36 out of 289 reviews
Rating 4 - Poor. 23 out of 289 reviews
Rating 2 - Terrible. 25 out of 289 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Monica

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jocelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Stayed 5 nights in Nov 2024

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, nice but the mattress uncomfortable
Stayed 2 nights in Oct 2024

8/10 Good

efrain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great other than the fact that my card never worked when I returned to my room. It was inconvenient to have to walk to the front Everytime for a new card to enter my room.
Stayed 6 nights in Oct 2024

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as usual except the internet hasn't been usable the last few stays. It's frustrating.
Stayed 1 night in Oct 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

joseph

Stayed 6 nights in Oct 2024

8/10 Good

efrain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Branden

Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

10/10 Excellent

magdiel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No Cold water, No Internet, and nobody to try to fix the problems.
Stayed 1 night in Aug 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Ashley

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Silvia Paola

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2024

8/10 Good

Samir

Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Stayed 7 nights in Jul 2024

6/10 Okay

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Amenities, property conditions & facilities
Good overall
Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Stayed 2 nights in Jul 2024

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024