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SureStay Hotel by Best Western Laredo

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Laredo

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
Outdoor pool, open 11:00 AM to 10:00 PM, pool loungers
Lobby
Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
4820 San Bernardo Ave., Laredo, TX, 78041
  • Imaginarium of South Texas
    10 min walk
  • Mall Del Norte
    10 min walk
  • Laredo Medical Center
    4 min drive
  • Laredo, TX (LRD-Laredo Intl.)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn Laredo

Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1466)
The price is CHF 71
for 1 night
includes taxes & fees
11 Dec - 12 Dec
Red Roof Inn Laredo

About this property

SureStay Hotel by Best Western Laredo

Hotel in Laredo with free breakfast and free airport shuttle
Along with an outdoor pool, this hotel has a microwave in a common area and a seasonal outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
SureStay Hotel by Best Western Laredo offers 72 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Laredo hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at SureStay Hotel by Best Western Laredo, you're just a quick walk from Imaginarium of South Texas. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, laundry facilities and multilingual staff
  • Within a 15-minute walk of Imaginarium of South Texas and Mall Del Norte
  • Free airport, local-area and bus station shuttle shuttle service
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. An area shuttle within 5 miles and A roundtrip airport shuttle (available on request) are free. An outdoor pool, a vending machine, and multilingual staff are also featured at SureStay Hotel by Best Western Laredo. Free self parking is available. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Laredo hotel.

Guests are served a free breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:30 AM to midnight at scheduled times and on request
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height door lock
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Laredo offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 11:00 AM to 10:00 PM

Property is also known as

Paradise Inn Laredo
SureStay Hotel Best Western Laredo
SureStay Best Western Laredo
Surestay By Best Laredo Laredo
SureStay Hotel by Best Western Laredo Hotel
SureStay Hotel by Best Western Laredo Laredo
SureStay Hotel by Best Western Laredo Hotel Laredo

SureStay Hotel by Best Western Laredo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 271 reviews" "
Rating 8 - Good. 88 out of 271 reviews" "
Rating 6 - Okay. 35 out of 271 reviews" "
Rating 4 - Poor. 20 out of 271 reviews" "
Rating 2 - Terrible. 23 out of 271 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No Cold water, No Internet, and nobody to try to fix the problems.
Stayed 1 night in Aug 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Ashley

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Silvia Paola

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2024

8/10 Good

Samir

Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Stayed 7 nights in Jul 2024

6/10 Okay

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Amenities, property conditions & facilities
Good overall
Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Stayed 2 nights in Jul 2024

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Monty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jose, Santa Clara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No water bottle in the room. WiFi was off and on.
Stayed 1 night in Jul 2024

6/10 Okay

Cindy

Liked: Staff & service, amenities, property conditions & facilities
Needs some update on tv
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive and helpful.
Stayed 15 nights in Jun 2024

8/10 Good

Phyllis

Stayed 3 nights in Jun 2024

8/10 Good

Jose

Stayed 1 night in Jun 2024

6/10 Okay

Erika

Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
Sheets were wet at the time of our stay.
Stayed 1 night in May 2024

10/10 Excellent

crystal, Oglethorpe

Stayed 1 night in Jun 2024

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Phyllis

Stayed 1 night in May 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is certainly much nicer than it was 4 years ago. It seems to get better every year. I stay here often and currently have no plans to stay anywhere else when in Laredo.
Stayed 3 nights in Mar 2024

8/10 Good

Obed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Floor
Everything was ok, I just don't know why always assigns 2nd floor rooms... if there are plenty 1sr floor available rooms...
Stayed 2 nights in Mar 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024