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Hotel Silken Saaj Las Palmas

4.0 star property
VIP Access

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Photo gallery for Hotel Silken Saaj Las Palmas

Premium Room, Sea View | Terrace/patio
Front of property
1 bedroom, down duvets, minibar, desk
Daily buffet breakfast (EUR 17 per person)
Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle León y Castillo, 329, Las Palmas de Gran Canaria, 35006
  • Mesa y Lopez Avenue
    ‪4 min walk‬
  • Casino Las Palmas
    ‪10 min walk‬
  • Plaza Espana
    ‪11 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪34 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, Sea View

1 bedroom, down duvets, minibar, desk

Standard Room, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, Sea View

Premium Room, Sea View | 1 bedroom, down duvets, minibar, desk

Premium Room, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, 2 Bedrooms

1 bedroom, down duvets, minibar, desk

Family Room, 2 Bedrooms

  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

1 bedroom, down duvets, minibar, desk

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

AC Hotel Gran Canaria by Marriott

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (970)
The price is CHF 145
for 1 room
includes taxes & fees
21 Feb - 22 Feb
AC Hotel Gran Canaria by Marriott

About this property

Hotel Silken Saaj Las Palmas

Beach fun, near Las Canteras Beach
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space.
Hotel Silken Saaj Las Palmas offers 70 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Silken Saaj Las Palmas. During your stay, you're just a quick walk from Las Alcaravaneras Beach. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 13 minutes by foot from Santa Catalina Park and a 4-minute drive from San Telmo Park
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 678 square feet (63 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Silken Saaj Las Palmas.

This 4-star Las Palmas de Gran Canaria hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Silken Saaj Las Palmas has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 678 square feet of conference space
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Silken Saaj Las Palmas Las Palmas de Gran Canaria
Silken Saaj Las Palmas Las Palmas de Gran Canaria
Silken Saaj Las Palmas
Silken Saaj Las Palmas
Hotel Silken Saaj Las Palmas Hotel
Hotel Silken Saaj Las Palmas Las Palmas de Gran Canaria
Hotel Silken Saaj Las Palmas Hotel Las Palmas de Gran Canaria

Hotel Silken Saaj Las Palmas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 118 out of 267 reviews
Rating 8 - Good. 92 out of 267 reviews
Rating 6 - Okay. 38 out of 267 reviews
Rating 4 - Poor. 13 out of 267 reviews
Rating 2 - Terrible. 6 out of 267 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ReneEmilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a place to stay near the marina for one night before flying out early the next morning. This was perfect. Easy walk from the marina. Comfortable room. Staff was very nice and arranged a taxi to pick me up at 4:30 am to take me to the airport.
Stayed 1 night in Oct 2024

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Melva Nury Rios

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The fridge in the room was horrible not working . Where they put the soap in the bathroom was broken and not working . A few cockroaches in the room . The restaurant staff were pretty nice and the area it was located in was great but the actual hotel not the best either could barely get a sea view through the window
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
The stay was ok after having to move room after having a cockroach in the room.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andzej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice design, super friendly staff. We came on the business trip, I was very happy with the hotel’s internet connection, possibility to work there without a connection worry. Only one down side, very noisy day and night as it is next to the busy road, no soundproofing.
Stayed 4 nights in Apr 2024

8/10 Good

paul

Stayed 3 nights in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Nice hotel. Room comfortable and well equiped. About 2 mile walk into historic centre and a mile to beach area. If using public transport some buses stop close to the hotel. Global runa relaly good island bus service Hotel has nice rooftop area but pool is a plunge pool not a full swimming pool
Stayed 7 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Spent a few days at the hotel, it's close to all the sights with lots to see and do in the area. Easy check in and out, staff were helpful.
Stayed 4 nights in Jan 2024

6/10 Okay

DOUGLAS

Liked: Room comfort
Mini Hotel scam
Arrived at the hotel about 2hrs early, so our room was not ready . OK . So thought we would put luggage in a luggage room . The receptionist then said we do have a room ready but you have to pay 12 euro if you want it . We did pay this as time saved on holiday is a good thing . We booked this hotel last year and it was a very nice room ....This room this time was smaller , a bit noisy as the gym was just above us , we were in this room for 7 nights but didn't want to complain. MY POINT IS THAT THERE WAS A ROOM READY, AS WE WERE IN IT AND FOR 7 NIGHTS, BUT WE WERE CHARGED 12 EUROS EXTRA FOR THIS ROOM. WHY? IT WAS NOT AS GOOD AS THE ROOM WE HAD LAST YEAR. Anyway we had a fantastic holiday but will not be staying at this hotel again ...Principle . We were charged for a room that was ready .
Stayed 7 nights in Jan 2024

8/10 Good

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with view to beach.
Enjoyed the Silken Saaj in Las Palmas. The staff are its biggest asset. Thank you to all. Good location and close to local restaurants, shops and bus stops.
Stayed 2 nights in Jan 2024

6/10 Okay

Arash

Disliked: Cleanliness
Disappointing Experience - Noisy Location
I recently stayed at this hotel, and unfortunately, my experience left much to be desired. Here's a breakdown of my disappointing stay: Location: 2/5 The hotel is situated on a noisy street, which significantly impacted the overall comfort of my stay. The constant street noise made it challenging to relax, especially during the night. If you're sensitive to noise, I would recommend looking for alternative accommodations. Customer Service: 1/5 The level of customer service provided by the staff fell short of expectations. From the moment of check-in to various interactions throughout my stay, I found the staff to be unresponsive and unaccommodating. It's disheartening when the service does not match the hospitality one would expect from a hotel. Amenities - Pool Access: 2/5 One of the reasons I chose this hotel was the promise of a pool, which, unfortunately, turned out to be inaccessible during my stay. The staff did not provide any clear explanation or alternative solution, leaving me disappointed and without the amenities I had anticipated enjoying. In conclusion, my stay at [Hotel Name] was not up to the standard I expected. The combination of the noisy location, poor customer service, makes it difficult for me to recommend this hotel to fellow travellers. I hope the management takes these concerns seriously and works towards improving the overall guest experience.
Stayed 2 nights in Jan 2024

6/10 Okay

Norbert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Alisa Mikhailovna Kurganova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

Waltraud

Travelled with partner
proximity to the Cruise harbor! Roof top restaurant
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Just okay
We were excited about this stay after seeing the great pictures and reviews. However, it turned out just okay and a little disappointing. Pros: - Nice workers - Will hold luggage for you if needed - Breakfast had some variety - Good location if you want to be in the city center Cons: - No hot showers, was only lukewarm or room temp - The queen bed is two twin beds pushed together - Toilet was not fully flushed when we first entered - Mold in the shower - Towels seemed old and were starting to fall apart - There was a sea view but blocked by window shades
Stayed 2 nights in Nov 2023

10/10 Excellent

Tyler

Stayed 3 nights in Oct 2023

10/10 Excellent

Juan G.

Stayed 4 nights in May 2023

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas break
The staff were super friendly and helpful. The breakfasts were great. Nice views across rooftop bar. Modern minimalist style so no cosy corners!
Stayed 8 nights in Dec 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-Room was big and clean -very close to city center and beach -lots of restaurants and shops around -lovely roof top terrace -good service, friendly staff
Stayed 7 nights in Nov 2022

10/10 Excellent

Karin

Stayed 3 nights in Nov 2022

10/10 Excellent

Chitra Bahadur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient
Stayed 7 nights in Aug 2022

8/10 Good

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern. It has a calm beach right out front. Parking is easy to find however the parking meters are a nightmare make sure to ask the reception for a recommended parking lot. The hotel has an app where you can ask for all addition requests. Our unfortunately didn’t work during our 6 day stay but the reception took all our request without a problem. Check in was smooth and they kindly held our bags until the room was ready. Only reason I can’t give it a 5 star is because the shower was not well taken care of in our room. It was very spacious however the shower plate was not well taken care of. It’s a pity because it’s a gorgeous shower! The whole decor of the hotel was very nice.
Stayed 6 nights in Aug 2022