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Sercotel Hotel Parque

3.0 star property

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Reception
Classic Triple Room | Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
Gran Canaria Calle Muelle Las Palmas, 2, Las Palmas de Gran Canaria, Gran Canaria, 35003
  • San Telmo Park
    ‪1 min walk‬
  • Calle Triana
    ‪3 min walk‬
  • Plaza La Feria
    ‪7 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪35 min drive‬

Room options

View all photos for Classic Single Room

Minibar, in-room safe, desk, blackout curtains

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, blackout curtains

Classic Triple Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout curtains

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Classic Room, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

Pool

AC Hotel Iberia Las Palmas

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (560)
The price is CHF 121
for 1 room
includes taxes & fees
8 Mar - 9 Mar
AC Hotel Iberia Las Palmas

About this property

Sercotel Hotel Parque

Hotel with a fitness centre, steps from San Telmo Park
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and dry cleaning.
Sercotel Hotel Parque offers 102 air-conditioned accommodations with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sercotel Hotel Parque. During your stay, you're just a quick walk from San Telmo Park. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • Steps from San Telmo Park and 3 minutes on foot from Calle Triana
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sercotel Hotel Parque.

Smoking is allowed in designated areas at this 3-star Las Palmas de Gran Canaria hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Sercotel Hotel Parque has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day); reservations required
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 1 July and 14 July.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Parque Las Palmas de Gran Canaria
Hotel Parque
Parque Las Palmas de Gran Canaria
Hotel Parque Gran Canaria/Las Palmas De Gran Canaria
Hotel Parque
Sercotel Hotel Parque Hotel
Sercotel Hotel Parque Las Palmas de Gran Canaria
Sercotel Hotel Parque Hotel Las Palmas de Gran Canaria

Sercotel Hotel Parque Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 169 out of 276 reviews
Rating 8 - Good. 91 out of 276 reviews
Rating 6 - Okay. 11 out of 276 reviews
Rating 4 - Poor. 3 out of 276 reviews
Rating 2 - Terrible. 2 out of 276 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but service in their terraza restaurant was very poor. Twice we tried to go there. Waited 5 to 10 minutes, could hear staff joking in the back, but no one came to greet us or give a menu. Too bad, nice looking but we walked out 2 times
Stayed 3 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Restaurant was closed during our stay and we were not aware at time of booking. Seems it’s closed every weekend!! Receptionist on check in was not very helpful Asked for kettle and cups and told to look in room first then was only given kettle -asked for ice for room and told to go to supermarket. Elizabeth who was on later got cups and ice for us. Back there next week. Will wait and see but nice location
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking place is not available.
Stayed 2 nights in Nov 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant not open weekends
Stayed 7 nights in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay as normal
Stayed 14 nights in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Centric and decent
Stayed 2 nights in Jun 2024

10/10 Excellent

Alison

Stayed 2 nights in Apr 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location helpful staff nice and clean.
Stayed 6 nights in Mar 2024

2/10 Terrible

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Paid for suite for TV in both rooms, TV in bedroom did not work all week, staff unable or willing to do anything about it, TV in room did not work for first 4 days of the 7
Stayed 7 nights in Mar 2024

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2024

10/10 Excellent

IRINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. The only things that we’d like to address is that Expedia recommends that the check in at 1:00 pm and it is actually 2:00 pm. It would be helpful to get the correct information.
Stayed 1 night in Mar 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a wonderful position for exploring the old town and for an opera performance at the Perez Galdos Theatre. As a bonus, from our balcony we also saw the end of the last procession of Carnival 2024! The bus station is just across the way and there are shops and cafes within easy walking distance. It is a simply-furnished city hotel, with modern fittings and friendly, helpful staff. There are noisy roads nearby, but tne soundproofing is good. The breakfast is not lavish, but good quality and well worth the extra charge!
Stayed 5 nights in Feb 2024

8/10 Good

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 2 nights in Feb 2024

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us
Stayed 2 nights in Jan 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful; very clean and modern. Very convenient location to everything
Stayed 2 nights in Nov 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location--loved the ability to catch a bus to tour the city and so easy to walk places as well, especially old town
Stayed 1 night in Nov 2023

8/10 Good

kenneth, lurgan

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great hotel but had to use a local parking 🅿️ when I was booking this hotel it has its own private parking and to walking a long distance
Stayed 1 night in Oct 2023

10/10 Excellent

RUBEN

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Staff & service
Not bad value, but not an outstanding hotel
The advantages of booking here are that the hotel is reasonably priced and if you want to be near Las Palmas it's not in a bad location. It's actually right next to the santelmo bus stop so if you don't feel like paying for a taxi that's a plus. The staff are very friendly and helpful, and the breakfast was great. On the downside my room was not exceptionally clean with stray hairs and dust found in certain places. The exterior of the building is quite dated and the air conditioning unit in my particular room was rather noisy. Also it's at a busy intersection so it's not uncommon to hear traffic from the street even if you're on the 4th floor. For 80 dollars a night it's not a bad choice but there are certainly better options.
Stayed 2 nights in Jul 2023

10/10 Excellent

amaury

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente staff
Stayed 4 nights in May 2023

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel parque,las palmas
It was very convenient, adjacent to the san telmo bus station. Very clean and tidy. The reception staff were excellent and knowledgeable.
Stayed 3 nights in May 2023

10/10 Excellent

Vittorio

Stayed 1 night in May 2023