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Sercotel Playa Canteras

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sercotel Playa Canteras

Outdoor pool
Lobby
Rooftop terrace
Superior Room, Sea View | Minibar, desk, laptop workspace, free WiFi
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Pool
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Calle Portugal, 68, Paseo de las Canteras, 78, Las Palmas de Gran Canaria, 35010
  • Las Canteras Beach
    3 min walk
  • Mesa y Lopez Avenue
    5 min walk
  • Plaza Espana
    9 min walk
  • Las Palmas (LPA-Gran Canaria)
    32 min drive

Room options

View all photos for Classic Room

Classic Room | Minibar, desk, laptop workspace, free WiFi

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, desk, laptop workspace, free WiFi

Junior Suite

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Minibar, desk, laptop workspace, free WiFi

Superior Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View | Minibar, desk, laptop workspace, free WiFi

Classic Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Sea View (Familiar)

Room, Sea View (Familiar) | Minibar, desk, laptop workspace, free WiFi

Room, Sea View (Familiar)

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Pool
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4.1 out of 5, Very good, (768)
The price is CHF 163
for 1 night
includes taxes & fees
4 Jan - 5 Jan
Exe Las Palmas

About this property

Sercotel Playa Canteras

Pet-friendly hotel connected to the convention centre in Las Palmas de Gran Canaria with a 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk and a vending machine are on-site.
Sercotel Playa Canteras offers 125 air-conditioned accommodations with minibars and a hairdryer. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sercotel Playa Canteras. During your stay, you'll be connected to the convention centre and just a quick walk from Las Canteras Beach. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Las Canteras Beach and 13 minutes on foot from Santa Catalina Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sercotel Playa Canteras offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A terrace and a vending machine are also featured at the business-friendly Sercotel Playa Canteras.

This 3-star Las Palmas de Gran Canaria hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Exe Canteras
Exe Las Canteras
Hotel Exe Canteras
Hotel Exe Las Canteras
Las Exe
Canteras Dunas
Dunas Canteras Hotel
Hotel Exe Las Canteras Gran Canaria/Las Palmas De Gran Canaria
Hotel Exe Las Canteras Las Palmas de Gran Canaria
Exe Las Canteras Las Palmas de Gran Canaria

Sercotel Playa Canteras Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 536 reviews" "
Rating 8 - Good. 222 out of 536 reviews" "
Rating 6 - Okay. 115 out of 536 reviews" "
Rating 4 - Poor. 44 out of 536 reviews" "
Rating 2 - Terrible. 25 out of 536 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right on the Paseo. Staff very friendly. Highly recommend!
Stayed 4 nights in Aug 2024

6/10 Okay

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Les fenêtres ne sont pas isolées ça fait qu’il y avait beaucoup de bruit car il y a le restaurant en dessous impossible de dormir jusqu’à minuit. On entend les conversations depuis la chambre. La piscine était trop petite. Le personnel rien à dire excellent.
Stayed 7 nights in Jul 2024

8/10 Good

Yanet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Hotel in the center.of the city, dont expect it be surrounded by clean streets. Through the hotel on clean and the rooms are also clean and spacious, one day some electrical line was down and the AC was not working, problem solved the next day as well as the water skewer in the shower was clogfed and they did their best to solve it. Breakfast included was exceptional, the restaurant had really good food if you opted to dine in, price is just, based the area and the location of the city you are in. Parking was not an easy task, you had to park a few blocks down a d it was 20 euros per night, if you were lucky enough to fibd a spot in the street then you saved extra bucks there. Overall I believe is a good hotel to stay near the center, but if you are looking atmore beachy tourist places, then you would have to look at the aouth.
Stayed 3 nights in Jul 2024

8/10 Good

ESTHER, London

Liked: Cleanliness, staff & service, property conditions & facilities
Complete and healthy breakfast and close to the beach
Stayed 5 nights in Jun 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great facilities such as swimming pool. Hotel is located a minute away from the beach and there are multiple dining options and coffee shops. Very friendly staff and fabulous cleaning team who is always very nice and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Toby

Stayed 3 nights in Mar 2024

4/10 Poor

Annie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Plus jamais!
Très cher pour ce que c'est... Aucun endroit pour la voiture pour l'arrivée et le départ pour débarquer les valises. Assez bruyant la nuit si on est face à la mer car on entend tout le monde sur le boardwalk sur les bancs etc. Aucune machine distributrice donc si besoin de bouteilles d'eau ou autre en soirée ou la nuit, aucune possibilité dans l'hôtel et autour proche. Ils nous disent que le minibar est gratuit ce qui est vrai mais il n'est pas rempli lors du ménage. Même chose pour les cafés. On a donc demandé à la réception un café et il fallait le prendre dehors au grand vent. On a aussi demandé un autre jour si on pouvait nous réchauffer un burger dans une boîte au micro ondes 1 min. Le gars à la réception nous a dit oui mais il est revenu en nous disant que le chef ne voulait pas car cela ne venait pas du restaurant de l'hôtel et que c'était la loi espagnole de salubrité... Aucun micro-ondes disponible nulle part. Les photos montrent des chambres avec balcon mais très peu ont. Très très déçu. La piscine est chaude même en hiver, car peu profonde, mais il vente tellement que nous y sommes allés qu'une fois.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent few days at this lovely hotel in Playa Canteras. Lots of bars and restaurants all along the promenade with a lovely beach too.
Stayed 3 nights in Feb 2024

8/10 Good

Nicholas, Croydon

Liked: Cleanliness, staff & service, amenities
I stayed for 11 nights in December in both a superior balcony room (7th floor sea facing), and a classic room without balcony (6th floor also sea facing). There were some issues with the loss of water supply over the first two days. This was intermittent and outside the control of the hotel, but nonetheless did spoil the experience and cause a lot of aggravation. It's also important to know that the balcony room wasn't really worth paying extra for - I was on the 7th floor, above the swimming pool solarium area. But there was zero sunshine on the balcony for the whole time. I assume you'd get some sunlight in the summer months but if booking in the winter, be aware you might be in the shade the whole time. It did look like the balconies on the very top floor (8th) get lots of sunshine. The rooftop pool and solarium area is nice but quite small - the pool is very cold and not really worth much. It would be better to have more space for people to lie down - there are only 6 sunbeds so you have to grab these early, before the sun comes round. If you're not in a superior room but on the front, be aware that there are lots of lively bars and restaurants immediately beneath the floors. I was lucky to get a 6th floor room, away from the bars to avoid noise disturbance. Also, the water flooded the rest of the bathroom floor in room 709. Overall, once the issues highlighted above were resolved, I was happy to extend my stay over Christmas and would stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach boardwalk and super staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Stay in Gran Canaria
The hotel is modern, clean, comfortable, and located right on the beautiful beach of Las Palmas. The staff was professional, informative, friendly, and helpful. Everyone spoke excellent English. The hotel has an on-site restaurant serving excellent food with a wide selection of chef-quality choices ranging from Spanish, European and Western dishes. A breakfast buffet is provided with a broad selection of foods ranging from juices and cereals to a broad selection of pastries, tortilla, and waffles. 5-stars. The room was spacious with a view of the ocean and modern, eco-friendly furnishings. Very clean and accommodating. Again 5-stars. There is adjacent parking along the street and a taxi right outside the hotel. There is a supermarket next door and modern Laundromat within a block. A taxi ride to the airport takes about 30 minutes. There is a Hop-on Hop-off stop within a ten minute walk of the hotel. The bus enables site-seeing of Las Palmas' numerous cultural and historic locations. I highly recommend this hotel and will stay here again.
Stayed 3 nights in Oct 2023

8/10 Good

Ewen, St Andrews

Liked: Cleanliness, staff & service, property conditions & facilities
Had a superior sea view large room with modern shower and superb view over the ocean Breakfast good value and a lot of choice for the cost Checkin a bit slow even though I did online but staff very good
Stayed 2 nights in Oct 2023

8/10 Good

TONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

eyal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location right on the beach and the promenade. Modern design, clean. Staff was friendly. Delicious breakfast
Stayed 3 nights in May 2023

8/10 Good

Grant

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2023

8/10 Good

elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early well before check in so were surprised when the friendly receptionist said our room was ready. The hotel has been tastefully renovated and our room which was the cheapest was clean and spacious and modern and very good value for money. Playa Canteras itself is a little run down and dirty so we were glad we were only staying for 1 night post cruise
Stayed 1 night in Mar 2023

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, enfrente tienes la playa y estás en el malecón donde hay variedad de restaurantes, enfrente tienes el supermarket con precios muy accesibles, caminar de la estación de guaguas al hotel me pareció accesible y fácil. Las instalaciones son muy acogedoras con una limpieza excelente, el precio me pareció muy justo por el servicio y el desayuno incluido, muy rico, vareado y llenador, cabe mencionar que desde la recepción, fueron súper amables y acogibles, sin duda volvería.
Stayed 1 night in Mar 2023

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's right by the beach and the promenade. Clean, modern and very pleasant with helpful staff. Only stayed one night as an emergency stay over as our flight was delayed overnight so we didn't get to see a lot of the hotel or the pool, but what we did see was very nice.
Stayed 1 night in Feb 2023

6/10 Okay

Ronald

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Mahfoudha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairfull & kind
I enjoyed everything.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Directly on the Beach of Canteras. Central position. The Staff was really friendly and warm. The breakfast (10€) is really great.
Stayed 4 nights in Jan 2020

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We got a room that smelled of smoke and alkohol.. This ruined the whole hotel experience.. We just stayed for one night, if not we would have asked to change room. Not sure if it would be better in another room. Apart from this the hotel is located nicely next to the beachfront.
Stayed 1 night in Dec 2019

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Location!!!
We enjoyed our stay at Hotel Exe Las Canteras. The location was perfect! We chose sea view rooms and had fantastic views!!! The hotel is right on the promenade in front of the beach and is easy walking distance to hundreds of restaurants, cafes, and bars. The rooms are no frills but very functional. The building is showing signs of wear and tear, but that did not bother us. We were not there to spend the day in our room...our room was just for sleeping, and it was perfect for that!
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good breakfast but the hotel was “tired” and in need of renovation
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We won’t be going again.
The whole resort is run down as is the hotel - very tired. Things were broken or not working in our room. The AC didn’t work & as we only had a thin blanket on the bed, we were cold. The floors weren’t often cleaned and the balcony was never cleaned. Black oily smuts from nearby chimney deposited on furniture & onto our clothes. The only way to get Wi-Fi was to stand at our our room door. There were ants in the room and even in the bed. Cockroaches in the bathroom and big ones in the Spa. (This was listed in hotel details but was not free to guests. £9 each for 2hrs). No toiletries in the room when we arrived & after that the bare minimum. We had to buy our own. Often only 1 bath towel was left in vathroom. Reception Staff unhelpful. Cost us £160 to park 1K away. Details said street parking but never any spaces. Traffic a nightmare in Las Palmas. Told us there would be nowhere to eat Christmas Day which turned out untrue as many places open. No Christmas entertainment in hotel or in & around Las Palmas. The weather was warm & beach very good, although red flag up most of the time. We won’t be going back.
Stayed 12 nights in Dec 2019