6/10 Okay
Kaye
22 Aug 2024
Liked: Cleanliness
The room was clean and good for our purpose. However, when we arrived late, we had already arranged for a key to be left in the safe at reception. We were given the code to open the safe, however when we did open it our envelope with the key was not there. It was late, it was raining and we had to wait about 15 minutes till I think it was the Asst Manager came and opened up reception where our envelope could be seen on the bench.
We had to pick up family at the airport at 10.30 and we were settling down to sleep. One of us went outside to have a smoke and when he came back the lock was stuck inside it and we all had a go and trying to get it up. In the end we stuck it on the chain and since the door wouldn't close properly we had to lean a chair against it so no one would see it open. I just want to say that the Asst or Manager was very nice and did all he could to help us. With the door we didn't complain as it was 2am and we just wanted to sleep.
Kaye
Stayed 1 night in Aug 2024