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Pilgrim Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pilgrim Inn

Individually decorated, individually furnished, desk, laptop workspace
Front of property
Pool
Individually decorated, individually furnished, desk, laptop workspace
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
165 Housatonic St, Lee, MA, 01238
  • Animagic Museum of Animation
    13 min walk
  • Berkshire Mountain Country Store
    14 min walk
  • Lee Premium Outlets
    19 min walk
  • Hudson, NY (HCC-Columbia County)
    46 min drive

Room options

View all photos for Presidential Suite, Multiple Beds, Non Smoking, Balcony

Individually decorated, individually furnished, desk, laptop workspace

Presidential Suite, Multiple Beds, Non Smoking, Balcony

  • Sleeps 6
  • 3 Queen Beds

View all photos for Exclusive Room, 2 Queen Beds, Non Smoking

Exclusive Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Exclusive Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Parking included
Free WiFi
3.1 out of 5, (581)
The price is CHF 80
for 1 night
includes taxes & fees
9 Jan - 10 Jan
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About this property

Pilgrim Inn

Hotel in Lee with free parking
Along with dry cleaning, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a garden.
Pilgrim Inn offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Pilgrim Inn, you're just a quick walk from Housatonic River. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry
  • On-site recreation includes a playground
  • Steps from Housatonic River and 12 minutes on foot from Lee Library
  • Pets welcome for a fee
Pilgrim Inn offers its guests a garden, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Pilgrim Inn also features express check-in, express check-out, and discounted use of a nearby fitness facility. Free self parking is available. You'll have access to the health club at a partner property.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 18-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Playground
  • Pro golf shop

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 1 (weight limit: 14 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004721500
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pilgrim Inn Lee
Pilgrim Inn Hotel
Pilgrim Inn Hotel Lee

Pilgrim Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 51 out of 297 reviews" "
Rating 8 - Good. 58 out of 297 reviews" "
Rating 6 - Okay. 62 out of 297 reviews" "
Rating 4 - Poor. 54 out of 297 reviews" "
Rating 2 - Terrible. 72 out of 297 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jigar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Sep 2024

10/10 Excellent

Jigar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Sep 2024

6/10 Okay

Joel and Susan

okay place
Stayed 1 night in Sep 2024

6/10 Okay

Cassandra

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Zoe

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Felt so safe, the staff was so kind, super convenient location. Loved it!!
Stayed 1 night in Sep 2024

2/10 Terrible

Jody

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap just crap
I go to hotel and was met by 4 police and people living in rooms .. garbage everywhere. Could not get iin room keys did not work.. ended up not staying .. this place is crap
Stayed 1 night in Sep 2024

2/10 Terrible

Jane

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed and it looked like it wasn't even being worked on. There was an ice maker and it was turned off. the shower took a long time to get hot and drained very slow so when you went to take a shower you were standing in several inches of cold water. You couldn't inform the staff because there was nobody there. Everything was done over the phone.
Stayed 1 night in Sep 2024

8/10 Good

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
No one was there to check you in, you had to call a phone number and the man walked you through how to swipe your Card to create a key to get into your room, the ice machine did not work, There was no hot water in the bathroom sink. The room itself was dark and VERY outdated.
Stayed 1 night in Sep 2024

8/10 Good

Jim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't see any staff members on site. When I went to the office to check in, I had to call a posted number. The person who answered instructed me how to process my credit card and program my room keys on equipment in the office. I accomplished both successfully. My room #103 was very basic, showing wear and tear, but clean. My bed was comfortable. The heating/ A/C unit was adequate, but outdoor temperatures were mild. The room door did not latch when closed normally, probably due to building settling. The deadbolt worked OK for when I was in the room. I found that, by lifting the door handle with the door closed, I could get the latch to operate, so I was able to lock the door and provide security for my belongings when I wasn't in my room.
Stayed 1 night in Sep 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness
We did enjoy our stay. I called ahead to ask about late check-in and the man who answered the phone was borderline rude and snippy. We arrived in the afternoon after rearranging our life and checked it. What infuriated me was that when we arrived back after our event, there were people checking in. The young man on the desk in the afternoon was very friendly and very polite.
Stayed 1 night in Aug 2024

2/10 Terrible

Betty Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no person to check you in or to seek assistance. Everything is worn and tattered.
Stayed 2 nights in Aug 2024

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Simone

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff Camren and Heidi were both very friendly and helpful. I wish the pool was opened. Camren mentioned that is still needed to be repaired.
Stayed 1 night in Aug 2024

6/10 Okay

April

Travelled with family
Disliked: Staff & service, amenities
We arrived at check-in time but no one was on hand to check guests in - we had to call a number which was at the desk, and when someone answered (after several attempts) he talked us through inserting the credit card in the credit card machine, and putting the blank keys through the kay machine. No one was on hand to receive the keys when we checked out, and there was no key drop box, so we left the keys in the room. There were shampoo, conditioner, and body wash dispensers in the shower, but they were empty, and there were bars of soap, but no shampoo or conditioner.
Stayed 1 night in Aug 2024

4/10 Poor

Xiaofeng

Liked: Cleanliness, amenities
Disliked: Staff & service
I checked in at 4pm, and got in at 5pm. Since I was very tired, the delay made it very unpleasant.
Stayed 1 night in Aug 2024

2/10 Terrible

Peggy L

Travelled with family
Disliked: Cleanliness, amenities
This place is run remotely from the Phillipines. They do not always answer the phone. Office jiurs are limited. Security is scary. Cleaning staff works hard. Crazy situation with full time residents.
Stayed 3 nights in Aug 2024

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was good. Reason I chose it. No staff at check in desk. Everything by phone. Difficulty using electric keys to enter room. Couldn’t watch/use tv. Called staff from 5:30 pm until 10:30 pm no one came to assist. Sheets & pillowcases on bed not fresh. Had to change myself. I will be requesting a refund for what I paid. Very disappointed
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
It was quiet, remote buttons didn't Sll work
Stayed 1 night in Aug 2024

4/10 Poor

Mari

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you are looking for a location in Lee, this is very convenient to the highway. Property is old and hasn't been updated in years.
Stayed 1 night in Aug 2024

8/10 Good

Richard

It was a strange check-in, done remotely, but everything worked out fine. The on-site staff was very helpful.
Stayed 1 night in Jul 2024

8/10 Good

Mary jo

Liked: Room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Ellen, Meriden

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man at the front desk was nice. That's the only good thing about this place. To access our room, we had to climb stairs outside to the second floor and try to access the door absolutely covered with dead bugs. Keys didn't work. A second set didn't work. Not helpful when you have luggage and food in 95 degree heat. Finally found a door that had been taped open. Room gross. Unable to change the channel on the TV. Fan in the bathroom sounded like it was ready to give up. Electrical sockets taped over. Dead flowers "decorating" the hallway along with a fly swatter. Fire extinguishers hadn't been inspected since April of 2022. Overall, better to avoid The Pilgrim Inn. Dreadful!
Stayed 1 night in Aug 2024

2/10 Terrible

david

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 5pm, check-in time is 3pm. Was told my room was not ready. Then the clerk said there was another room that was ready, and checked in. Didn't realize till that evening when I came back to room that the sink drain was cracked and every time I used the sink, water sprayed on the floor around my feet. Wound up using the tub for hand washing, etc. Not acceptable.
Stayed 1 night in Jul 2024