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Star Hotel, South Leicester

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Star Hotel, South Leicester

Standard Double Room, 1 Double Bed | Desk, bed sheets
Front of property
Lobby
Lobby lounge
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Elmfield Avenue, Off London Rd,, Stoneygate, Leicester, ENG, LE2 1RB
  • Victoria Park
    4 min walk
  • De Montford Hall
    13 min walk
  • University of Leicester
    17 min walk
  • East Midlands (EMA)
    53 min drive

Room options

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Room

Leicester City Center Perfect Stay

Kitchen
Washer
Dryer
Free WiFi
3.0 out of 5, (3)
The price is CHF 114
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Leicester City Center Perfect Stay

About this property

Star Hotel, South Leicester

Hotel in Leicester with free parking
A 24-hour front desk, a library and a corner/local shop are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff.
Star Hotel, South Leicester offers 44 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
During your stay at Star Hotel, South Leicester, you're just a quick walk from Victoria Park. You'll find features such as free WiFi in public areas and free self-parking, plus meeting rooms.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include meeting rooms, convenience store and multilingual staff
  • Just a 4-minute walk from Victoria Park and 13 minutes on foot from De Montford Hall
Star Hotel, South Leicester offers its guests a library, multilingual staff, and a corner/local shop. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Leicester hotel.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Latvian, Lithuanian, Polish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Stoneycroft
Stoneycroft Hotel
Stoneycroft Hotel Leicester
Stoneycroft Leicester

Star Hotel, South Leicester Reviews

Reviews

5.0
Rating 10 - Excellent. 11 out of 206 reviews" "
Rating 8 - Good. 39 out of 206 reviews" "
Rating 6 - Okay. 52 out of 206 reviews" "
Rating 4 - Poor. 39 out of 206 reviews" "
Rating 2 - Terrible. 65 out of 206 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Stayed 1 night in Oct 2023

2/10 Terrible

Kieran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shambles
The Hotel has been closed due to fire a few weeks now. No warning to say this was the case, so arrived at the hotel to find it closed and cordoned off. No way to contact hotels.com and ruined the weekend away.
Stayed 1 night in Sep 2023

6/10 Okay

Mohammed

Stayed 1 night in Mar 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great location, really nice, friendly and helpful staff.
Stayed 4 nights in Jan 2023

10/10 Excellent

Timothy

Stayed 1 night in Jan 2023

6/10 Okay

Lee

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

2/10 Terrible

Jordan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking
Absolutely shocking for the price i paid for the hotel Absolutely shocking services wouldnt recommended staying here
Stayed 5 nights in Dec 2022

8/10 Good

William

Stayed 1 night in Dec 2022

2/10 Terrible

Matthew

Stayed 1 night in Nov 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nights sleep
Room was changed as light not working No quibble very friendly no problem with this Its cheap and cheerful but will use it again very close to de montfort hall 10 min walk
Stayed 1 night in Oct 2022

6/10 Okay

Christopher

Liked: Cleanliness
Stayed 1 night in Sep 2022

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience, no complaints
From walking in, you instantly get a super warm and family feel. In asian culture we care about hospitality and we do it well, and that’s exactly what i was met by. The whole process of booking and checking in was so easy and straightforward, a great experience for my first time booking a hotel, and doing a solo trip. The room was very humble and lovely! The bedsheets smelt amazing, and the bed comfortability was out of this world!! I had the best sleep honestly. I will absolutely definitely come back here when I go to Leicester again, without a doubt! Thank you very much to them for having me :)
Stayed 1 night in Aug 2022

6/10 Okay

Mark

Business traveller
Disliked: Staff & service
Poor
Poor and no TV!! Also no card machine so bank transfer only Unprofessional
Stayed 1 night in Jul 2022

2/10 Terrible

Lionel

Stayed 1 night in Jul 2022

2/10 Terrible

Donna

Stayed 1 night in Jul 2022

2/10 Terrible

Stuart

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a single room on Monday. Arrived at property on the Wednesday, told had no single rooms left & said can have a double but pay an extra £15 for it even though there mistake. No tv or internet, plastic cups in room & paint all over carpet. Advice not to stay here unless your desperate.
Stayed 1 night in Jul 2022

10/10 Excellent

Anas

Stayed 1 night in Jun 2022

10/10 Excellent

Anas

Stayed 1 night in Jun 2022

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Star Hotel, no stars included
should not be open - or should be half price. piles of rubbish out the front, sign completely bust, VERY basic. has been opened 6 months too early. Staff friendly but over priced for what it is. The sign of a 'bridal suite' upstairs made me shudder for any 'lucky couples' who stay here right now.
Stayed 1 night in May 2022

2/10 Terrible

Linzi

Stayed 1 night in May 2022

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid like the plague.
Quite simply the worst hotel I have ever stayed in. I simply left, and not heard anything from hotels.com regarding refund or charging.
Shower door off it’s mountings
Unsafe, dangerous electrics.
Broken furniture.
Damaged walls
Stayed 2 nights in May 2022

6/10 Okay

Verified traveller

Hotel was very standard, had issue with first room but staff sorted problem very quickly. No tvs in the room. Staff very friendly and helpful.
Stayed 2 nights in May 2022

2/10 Terrible

Anthony

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
Mould in the rooms. Shower was broken. No breakfast. No reception. Extremely poor quality.
Stayed 1 night in May 2022