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Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (Valley)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Chetzeron, you're just a quick walk from Chetzeron Ski Lift. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.

  • Free local cuisine breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy Regional cuisine while dining at Chetzeron
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, laundry facilities and multilingual staff
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Steps from Chetzeron Ski Lift and 7 minutes by car from Signal

Chetzeron ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Chetzeron

Everyone (2) Couples (2)
5 out of 5
Le plus bel endroit du monde !!! C’était magique....

Posted by , from Neuchâtel on 30 Jun 2020

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Comment from Hotel Management

8 Sep 2020 by S. Lamaa managing Partner

Cher Cyril, chère Nicole, milles mercis pour votre avis qui nous réchauffe le cœur. Portez-vous bien et à une prochaine. meilleures salutations de Chetzeron

5 out of 5

Posted by on 28 Oct 2019

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4 out of 5
Leider wurden wir nicht ganz so behandelt wie wir uns das vorgestellt haben. Das Personal war nicht sehr zuvorkommend. Leider wurden wir auch nicht gefragt, ob wir mit dem Aufenthalt zufrieden waren. Auch der Transfer mit der Gondel und den Zeiten mussten wir vom Personal entlocken. Auch da keine gute Information. Das Essen war aber ausgezeichnet. Ein Gaumenschmaus.

Posted by on 4 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by Chetzeron

Guten Tag Frau / Herr, Wir danken Sie für Ihr Feedback. Zuerst es freut uns das das Essen Ihnen gut geschmeckt hat. Betreffend die Mangelhafte Informationen, wir möchten uns entschuldigen das unseres Personal nicht genügend im entkommen war, das auch beim check-out. In diesem Sinne wir würden uns auf Ihren nächsten Aufenthalt freuen und senden Ihnen herzliche Grüsse!

4 out of 5

Posted by on 21 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by Chetzeron

Dear Sir or Madam, Many thanks for your ranking. See you soon at 2112m

Property Features

During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for mountain biking and hiking. After a day on the snow, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, which include a steam room. Chetzeron helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. This 4-star Lens hotel is smoke free.

  • 16 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Randogne Montana Station (7.1 km / 4.4 mi)

Room Amenities

Chetzeron offers 16 accommodations with minibars and a safe. Beds feature premium bedding. 120-cm flat-screen televisions come with premium cable channels. Bathrooms include dressing gowns, slippers and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free local cuisine breakfast daily from 8:00 AM to 10:30 AM.

Chetzeron – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding on site
  • Snowshoeing on site
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Mountain biking on site
  • Sledding on site
  • Playground on site
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 11:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:30 AM - 11:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150.0 per day.
  • Cots (infant beds) are available for CHF 75.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Chetzeron

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • UnionPay
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 11:30 PM
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 20 per day (32808 ft away)
  • Crib (infant bed) fee: CHF 75.0 per night
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chetzeron Hotel Crans-montana
  • Chetzeron Crans-montana
  • Chetzeron Hotel Lens
  • Chetzeron Hotel
  • Chetzeron Lens
  • Chetzeron Lens
  • Chetzeron Hotel
  • Chetzeron Hotel Lens

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.