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Hotel Bollaert

3.0 star property

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February 2025
March 2025

Photo gallery for Hotel Bollaert

Standard Double Room | In-room safe, desk, soundproofing, free cots/infant beds
Bar (on property)
Regional cuisine
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping

Explore the area

Map
13 C route de Bethune, Lens, Pas-de-Calais, 62300
  • Bollaert-Delelis Stadium
    ‪5 min walk‬
  • Louvre-Lens
    ‪19 min walk‬
  • Canadian National Vimy Memorial
    ‪12 min drive‬
  • Lens (XLE)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, soundproofing, free cots/infant beds

Standard Twin Room

  • 12 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, soundproofing, free cots/infant beds

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Exterior

Campanile Lens

Pet-friendly
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (412)
The price is CHF 95
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Campanile Lens

About this property

Hotel Bollaert

Hotel with a restaurant, a quick walk to Bollaert-Delelis Stadium
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, a computer station and free newspapers.
Hotel Bollaert offers 54 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Bollaert, you're just a quick walk from Bollaert-Delelis Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Regional cuisine while dining at La Pause Gourmande
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Bollaert-Delelis Stadium and a 4-minute drive from Louvre-Lens
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Bollaert. For a fee, parking is available.

This 3-star Lens hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
La Pause Gourmande – This restaurant specialises in Regional cuisine and only serves dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (EUR 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Pause Gourmande

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 8 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.90 per person
  • Uncovered self-parking fee: EUR 10 per night
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 PM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Espace Bollaert
Espace Bollaert Lens
Hotel Espace Bollaert
Hotel Espace Bollaert Lens
Hotel Bollaert Lens
Bollaert Lens
Hotel Bollaert Lens
Hotel Bollaert Hotel
Hotel Bollaert Hotel Lens

Hotel Bollaert Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 137 reviews" "
Rating 8 - Good. 63 out of 137 reviews" "
Rating 6 - Okay. 23 out of 137 reviews" "
Rating 4 - Poor. 7 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for the football stadium.
Stayed here overnight as we had tickets for the RC Lens football match. The hotel couldn't be better placed for the stadium. Literally across the stadium car park - which for myself with limited mobility was perfect. Though as a side note, the stadium seating is very steep, and was very difficult for me. Back to the hotel, it's quite big, has a large bar used by the football fans - though not noisy. The staff were friendly & helpful. The room was quite small, but clean & tidy. It's only a short walk from the railway station - or 1 stop on the bus.
Stayed 1 night in May 2024

8/10 Good

Philip, Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good hotel to choose in Lens.
A friendly and comfortable place to stay, and good value for money.
Stayed 1 night in Jun 2018

8/10 Good

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant was mediocre but handy. Breakfast was awful. Location, comfort and value excellent - extra pillows and blankets impeccably clean.
Stayed 1 night in Mar 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for football stadium
Next to Lens stadium. Short walk to town. Not much culture in Lens but the hotel itself was very good; clean, spacious and friendly helpful staff. Would stay again if seeing football at the stadium
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the main centre of town
Within walking distance of the centre of the town. Very quiet. Clean and new feeling facilities.
Stayed 1 night in Oct 2017

4/10 Poor

hazel, copenhagen

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was being renovated restaurant was shut
Clean room and pleasant staff but renovations made for a makeshift environment Not good value for quality on offer
Stayed 1 night in Aug 2017

8/10 Good

Rita, London

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good for Lens Louvre
An easy and safe walk to the Lens Louvre. It is a pity that the restaurant is not open on a Sunday evening. The rooms are fine if Spartan and drab. The bed was comfortable. The staff were all pleasant and very helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fine for an overnight stay in the area
The hotel was clean and modern looking, I nearly didn't book it based on some of the previous reviews but I'm glad I did. The place isn't the Ritz but when you're travelling with work I don't see what else you need other than a clean, nice hotel with wi-fi and breakfast. The only downside was that the shower head fixture was at about waist height - not great if you're 6'3" and trying to have a shower rather than a bath.

4/10 Poor

Michael, Amsterdam

Disliked: Property conditions & facilities, room comfort
Overpriced
The hotel is in serious need of refurbishment. Furthermore the price was rather steep, especially considering the fact that the hotel's location is not great. Positives were the wifi, the hairdryer, and the friendly staff.

8/10 Good

Margaret, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable overnight stop on way back to Calais.
Comfortable, clean hotel, with free parking. Room very nice. Staff helpful. Set dinner menu good but breakfast a bit disappointing. very convenient for the Louvre-Lent museum, a pleasant short walk away. Also an easy drive back to Calais for the ferry.

8/10 Good

Ludovic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

edouard

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Patrick

Stayed 1 night in Jul 2024

6/10 Okay

KOSUKE

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
安全。
Stayed 1 night in Jun 2024

8/10 Good

Jean Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel désuet
Hôtel assez vieillot mais tout à fait correct et très propre. Correct pour dépanner. Personnel très sympathique.
Stayed 2 nights in Apr 2024

10/10 Excellent

Romain

Stayed 4 nights in Mar 2024

8/10 Good

Estel

Stayed 2 nights in Mar 2024

2/10 Terrible

GIZEM

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Chambre sale Inconfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Laisse un peu à desirer pour un 3*
Literie de bonne qualité. Moquette parterre moyennement propre. Baignoire sans rideau de douche. WC pas bien nettoyé. Remplissage réservoir chasse d'eau très lent. Petit déjeuner correct, sans plus, à presque 13 € / personne.
Stayed 1 night in Feb 2024

10/10 Excellent

Magali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024