Radisson Poliforum Plaza Hotel Leon

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Poliforum Plaza Hotel Leon

Exterior
Outdoor pool, pool loungers
Reception
Outdoor banquet area
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Blvd Adolfo Lopez Mateos 2611 Ote, Col. Barrio de Guadalupe, León, GTO, 37280
  • Distrito León MX
    10 min walk
  • Poliforum León Convention and Exhibition Center
    12 min walk
  • Explora Science Center
    2 min drive
  • León, Guanajuato (BJX-Del Bajío)
    27 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Business Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Business Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • 29.9 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Radisson Poliforum Plaza Hotel Leon

Luxury hotel with 24-hour fitness centre and spa services
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and coffee/tea in a common area.
Radisson Poliforum Plaza Hotel Leon offers 167 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Radisson Poliforum Plaza Hotel Leon. During your stay, you'll be within walking distance of Poliforum León Convention and Exhibition Center. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy local cuisine and pool views while dining at La Guardesa
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • 12 minutes by foot from Poliforum León Convention and Exhibition Center and a 2-minute drive from Plaza del Zapato Commercial Center
  • Airport drop-off shuttle service available for a fee
Radisson Poliforum Plaza Hotel Leon offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 7 meeting rooms are available. Event space at this hotel measures 6405 square feet (595 square metres) and includes a conference centre. Spa services, a terrace, and a garden are also featured at the luxury Radisson Poliforum Plaza Hotel Leon. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star León hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to noon and at the weekend from 7:00 AM to 1:00 PM.
La Guardesa – Overlooking the pool, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 295 for adults and MXN 175 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Guardesa

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (6,405 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 19 2024 to November 24 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Poliforum Plaza Hotel Leon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 360 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 295 for adults and from MXN 175 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: MXN 360 per night
  • Laundry fee: MXN 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Radisson Poliforum Plaza Hotel Leon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Poliforum
Hotel Radisson Poliforum
Hotel Radisson Poliforum Plaza
Plaza Poliforum
Poliforum
Radisson Poliforum
Radisson Poliforum Plaza
Radisson Poliforum Plaza Hotel
Radisson Poliforum Plaza Hotel Leon
Radisson Poliforum Plaza Leon
Leon Radisson
Radisson Leon
Radisson Poliforum Plaza Hotel Leon Mexico - Guanajuato

Radisson Poliforum Plaza Hotel Leon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1001 reviews" "
Rating 8 - Good. 229 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Julian

Business traveller
Air conditioning was not working good, it’s been 3 times with same problem, last two I had to move to another hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Carlos

Travelled with family
Liked: Staff & service, room comfort
overall the hotel was good, the only issue that I had has that if the pool is open until 10pm, they were asking us to leave the pool 15 minutes earlier.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent
Stayed 6 nights in Jul 2024

4/10 Poor

Sergio Olivier

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hay que renovar el hotel
El Hotel fue excelente en otro tiempo, la ropa de cama, las alfombras y toallas son muy viejas, me dio la impresión de que me dieron la habitación mas vieja y lejana por la tarifa que pague, en general la limpieza es buena y la atención también, el sistema de tv es pésimo, se ve que están escatimando para tener ahorros pero alejan a los clientes
Stayed 2 nights in Jul 2024

10/10 Excellent

Delia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff is very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were exemplary! Friendly and professional. Karin, thank you for cleaning my room so beautifully everyday! Maximiliano, thank you for confirming and checking on the details of my trip! Norma & Betty in the dining room, thank you for being so attentive and keeping me well fed. Celeste, for arranging reliable transport. Sandra, for arranging a tour operator for excursions. I look forward to staying at your lovely hotel next time I'm in town. Muchisimas Gracias!
Stayed 1 night in Jul 2024

10/10 Excellent

Amando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & great staff!
Stayed 1 night in Jul 2024

2/10 Terrible

Gomer

Stayed 1 night in Jul 2024

10/10 Excellent

Delia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always kind, professional, and exceeds all expectations. Jaime the bellman is always willing to help with any transportation needs. The restaurant and bar personnel greet you with a smile and delicious meals or snacks.
Stayed 1 night in Jul 2024

6/10 Okay

Ana Karina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Amenidades limitadas pesena que la habitación es de 2 personas y se pidió a recepción
Stayed 3 nights in Jun 2024

10/10 Excellent

Victor Manuel

Stayed 2 nights in Jun 2024

10/10 Excellent

David R, Waukegan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 1 night in Jun 2024

10/10 Excellent

Noe N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Itbwas great!!! Staff was friendly amd helpful!!!!
Stayed 3 nights in May 2024

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property staff is always friendly and courteous.
Stayed 1 night in May 2024

10/10 Excellent

ABIGAIL

Stayed 1 night in Apr 2024

6/10 Okay

Cinthia

Upon initial arrival the hotel was very warm the AC was not running in our room. The temperature was 77 degrees in our room and the room was dirty. The front desk staff was made aware of the toilet being dirty. ( there was dried urine on toilet ) I asked if the area could be cleaned and staff member was disinterested and the room was not cleaned until the next day.
Stayed 2 nights in Apr 2024

4/10 Poor

Cinthia

Disliked: Staff & service, property conditions & facilities
Front desk staff was nonchalant when asked anything. Very uninterested in guest.
Stayed 6 nights in Apr 2024

10/10 Excellent

Yolanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2024

6/10 Okay

Luis

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is not updated too old the amenities inside the room they’re they’re way too Use
Stayed 1 night in Mar 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Trip
Amazing place to stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Miguel Alejandro

Stayed 1 night in Mar 2024

10/10 Excellent

Tarek Daud Hanna Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
en general bien, restaurante pésimo
genial! fuimmos a una competencia de gimnasia de mi hija, lamentablemente no nos pod[iamos quedar en el lugar más de una noche, en general excelente el hotel. la comida deja mucho que desear y salvo la atención de Norma en el restaurante te tratan como si les pidieras regalado algo... en general el restaurante mal, muy mal lo unico que se puede rescatar de ahí es Norma la mesera que nos hizo más ligera la noche al cenar
Stayed 1 night in Mar 2024

10/10 Excellent

Cecilia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Comfort stay
Everything was great! Restaurant service at lunch time was slow but buffet breakfast was excellent!
Stayed 1 night in Feb 2024