Ramada Plaza Leon

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada Plaza Leon

View from room
Premium bedding, Select Comfort beds, in-room safe, desk
Front of property
Front of property
Porch

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available
  • Room service
  • Air conditioning

Explore the area

Map
Portal Bravo N 14 Zona Centro, León, GTO, 37000
  • Martyrs Plaza
    2 min walk
  • Cathedral of León
    4 min walk
  • Manuel Doblado Theater
    4 min walk
  • León, Guanajuato (BJX-Del Bajío)
    36 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Luxury Suite, 2 Double Beds, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

Junior Suite, 2 Double Beds, Non Smoking

  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

Room, Multiple Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 6
  • 3 Double Beds

Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Accessible

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Suite, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

Ramada Plaza Leon

Hotel with free valet parking, a quick walk to Cathedral of León
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a business centre. Housekeeping is available on request.
Ramada Plaza Leon offers 168 air-conditioned accommodations with a safe and coffee/tea makers. Select Comfort beds feature premium bedding. 32-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Ramada Plaza Leon's great location gets high marks from our customers. During your stay, you're just a quick walk from Main square. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Cathedral of León and 14 minutes on foot from Heroes' Causeway Arch
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6426 square feet (597 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Ramada Plaza Leon. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this León hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to noon.
Ramada Plaza Leon has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 230 to 230 for adults and MXN 170 to 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (6,426 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1900
  • Designated smoking areas
  • Local culture and ecosystem education
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per day, plus a deposit of MXN 500.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 230 to 230 for adults and MXN 170 to 170 for children
  • Airport shuttle fee: MXN 500 per person (one-way)
  • Pet deposit: MXN 500.00 per stay
  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ramada Plaza Leon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Howard Johnson Hotel Leon
Howard Johnson Leon
Howard Johnson Condesa
Howard Johnson Hotel Condesa Leon, Mexico - Guanajuato
Leon Howard Johnson
Ramada Plaza Leon Hotel
Ramada Plaza Leon
Ramada Plaza Leon Mexico - Guanajuato
Ramada Plaza Leon León
Ramada Plaza Leon Hotel
Ramada Plaza Leon Hotel León

Ramada Plaza Leon Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 541 out of 1024 reviews" "
Rating 8 - Good. 246 out of 1024 reviews" "
Rating 6 - Okay. 123 out of 1024 reviews" "
Rating 4 - Poor. 60 out of 1024 reviews" "
Rating 2 - Terrible. 54 out of 1024 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia agradable, hotel muy grande con acceso directo al centro histórico. Estacionamiento con valet parking del propio hotel
Stayed 1 night in Aug 2024

6/10 Okay

Nancy

Travelled with family
El baño necesita remodelación
Stayed 1 night in Aug 2024

10/10 Excellent

Vineet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location Leon
The rooms are a bit outdated, the tap was not working as expected, no hot water. However, staff was very friendly. The best part of the hotel is the location, located right in the middle of the main square of Leon, really enjoyed the walk around the square. Lot of eating options, Metropolitana church is 400m and Expiatorio Church is 1km away. Would definely recommend.
Stayed 1 night in Aug 2024

8/10 Good

Cinthia Joana

Stayed 2 nights in Aug 2024

4/10 Poor

Matthew

Liked: Staff & service
UpGrade versus Downgrade.
We usually stay here at Leon. Upon driving to check-in, the recieving team took a while to offer help with luggage. Furthermore when they always drive the car up to their parking area they said for me to drive it up, a 180 degree change in Welcoming and assisting a client. We were assigned room 221, the room had old towels that were ready for trashing, music streaming into room from hotel bar and to top it off when getting ready to sleep undid the bed and hairs were in bedding and bedding stunk of sweat. I called front desk and after 30 munutes we were moved to 3rd floor and a pleasant quiet room. Towels were 100% better than previous and bedding was sparkling white. I guess if we are a Hotels.com member we are given the worst room available. And if we are a Gold member..we are downgraded in room instead of upgraded. The next day i saw a friend that works at Hotel and i was told there was a change of management and since then the hotel service is spiraling down. Stay away from 2nd floor rooms. The bar door is left open and the bars loud music flows throughout the hallway bothering all patrons. Of all the times ive stayed here this is a first experiencing bad moments.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Usvaldo

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Eduardo, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel used to be the Condesa Hotel, for those who knew it, it's the best in the area. It festures 2 restaurants, one of them is very popular to locals and travelers. The food is great, especially the one downstairs. At the moment they feature a Mexican food buffet. They cook your food right in front of you. The staff is very nice. Parking is abundant near by, and the hotel has it's own as well with valet parking. No additional cost.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in front of the plaza
Stayed 3 nights in Jul 2024

10/10 Excellent

J Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

CHRISTIAN, Mishawaka

Stayed 2 nights in Jul 2024

2/10 Terrible

Maria, Oxnard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff stold my $200 sneakers the never gave me a clear answer or my money for them they only ofer me a free breakfast! So upset WE WILL NEVER STAY THERE AGAIN SABE YOUR MONEY THE NIGHT GARD STOLD THEM WE ARRIVED AT 12:30 am he helped us to our room we changed rooms do to no air conditioning and I was sooo tired I left my shoes wich I was wearing in old room the night gard help us move to different room with the also charged us extra 😡 in the morning I went to front office and they said there were NO SHOES LEFT 😡 those were the only pair I took to my trip. Ended up buy some. Don’t stay there they go over your stuff
Stayed 6 nights in Apr 2024

4/10 Poor

Fernando

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms looks cheaper in person than in the pictures, rooms are old and dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Cristobal, Cotija

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in Jul 2024

10/10 Excellent

evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was perfect. The entire staff is amazing they all went beyond. And the gentleman in charge of the parking were amazing. The only thing I would change it would be the beds they were too hard.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alma

Stayed 4 nights in Jul 2024

6/10 Okay

Nancy J

Travelled with partner
Liked: Staff & service
En hotel está limpio en general pero los cuartos te dan un aspecto de que no están limpios
Stayed 1 night in Jul 2024

8/10 Good

Yvette

Travelled with family, Travelled with group
Liked: Staff & service
The staff were very accommodating, but their elevators weren't working so we had to take the stairs. Also, the electricity went out for a few hours during my mom's birthday celebration so that was a huge inconvenience. However, they did give us an extra hour to make up for it. Love the location, but the property definitely needs some renovation.
Stayed 3 nights in Jul 2024

2/10 Terrible

Francisco

Disliked: Staff & service, property conditions & facilities
Terrible Room with a View
I reserved a room with balcony and view to the city’s main garden and was given a room with a view to a building. When asked to be moved, front desk representative was very rude and told me that it was the only room available. Overall, room was very antiquated, with very old furniture and smelly. Internet did not work for that room. TV service was continuously interrupted and the restroom smelled horrible at night.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness
The good, the bad and the ugly!
The hotel is in a really nice location and common areas like the lobby and sitting areas throughout the hotel are really comfortable and nicely decorated. All the staff throughout our stay couldn’t have been more hospitable. The restaurant on the 2nd floor has the best wait staff and view of the plaza. Exceptional!!! We did encounter a few cons though, mattress and pillows were really hard, rooms are not soundproof, hallway lights are extremely dim, housekeeping didn’t fully service our room and believe it or not there was a cockroach in my breakfast from the buffet. Sooo after a two night stay this is a one time visit for us.
Stayed 2 nights in Jul 2024

8/10 Good

M P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Giovanni

Liked: Staff & service
Stayed 6 nights in Jul 2024