Holiday Inn Lethbridge by IHG

3.5 star property

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Photo gallery for Holiday Inn Lethbridge by IHG

Indoor pool
Point of interest
Exterior
Bar (on property)
Suite, 1 Bedroom, Pool View | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
2375 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1
  • Enmax Centre
    ‪10 min walk‬
  • The Movie Mill
    ‪11 min walk‬
  • Lethbridge College
    ‪13 min walk‬
  • Lethbridge, AB (YQL-Lethbridge County)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 35.3 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Balcony

  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom (1 King Bed and 1 Queen Bed)

  • 45 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 1 Bedroom, Pool View

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom (Boardroom)

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Pool View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About this property

Holiday Inn Lethbridge by IHG

Family-friendly hotel with free water park access and fitness centre
Free water park access, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site.
Holiday Inn Lethbridge by IHG offers 119 air-conditioned accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Lethbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the pool at Holiday Inn Lethbridge by IHG. During your stay, you'll be within walking distance of Enmax Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • Within a 15-minute walk of Enmax Centre and Lethbridge College
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Lethbridge by IHG offers its guests a complimentary water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 4196 square feet (390 square metres) and includes conference space. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Holiday Inn Lethbridge by IHG. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lethbridge hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Holiday Inn Lethbridge by IHG has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,196 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28 per pet, per night (maximum CAD 75.00 per stay), plus a deposit of CAD 28.00 per night
  • Maximum 2 (weight limit: 55 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 6 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 25.00 per person
  • Pet deposit: CAD 28.00 per night
  • Pet fee: CAD 28 per pet, per night (maximum CAD75.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel LETHBRIDGE
Holiday Inn LETHBRIDGE
LETHBRIDGE Holiday Inn
Holiday Inn Lethbridge Hotel
Holiday Inn Lethbridge Hotel Lethbridge
Holiday Inn Lethbridge Alberta

Holiday Inn Lethbridge by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 447 out of 1008 reviews
Rating 8 - Good. 294 out of 1008 reviews
Rating 6 - Okay. 146 out of 1008 reviews
Rating 4 - Poor. 65 out of 1008 reviews
Rating 2 - Terrible. 56 out of 1008 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clifford

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Brandon

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front counter staff were excellent were always available for support and assistance. The leisure pool facilities were an added bonus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 3 nights in Nov 2024

6/10 Okay

douglas

Stayed 3 nights in Oct 2024

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water slides not always open
Good hotel for families, but the pool has strange hours. It doesn’t open until 9am and the waterslides don’t open until 5pm because they have lifeguards on duty. It was disappointing for our kids. We wish the hours were more clear when booking the room. We likely would have chosen a hotel with a regular water slide that you can use all the time.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helped in every way possible
Stayed 1 night in Oct 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time here, staff are great!
Stayed 2 nights in Nov 2024

4/10 Poor

Gwendoline

Stayed 2 nights in Oct 2024

10/10 Excellent

Themokli

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The water park was impressive. Our kids (9 and 2 years old) loved the main pool, the splash pool for little ones, the hot tub, and especially the two large slides that extend outside the property. The pool was warm and had a safe, shallow depth. We also appreciated the generous hours of operation.
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jade

Stayed 2 nights in Oct 2024

10/10 Excellent

amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool!
Stayed 1 night in Oct 2024

8/10 Good

Jody

Travelled with family
Liked: Staff & service
Waterslide and pool are fun for the kids
Stayed 1 night in Nov 2024

6/10 Okay

Paige

Stayed 1 night in Oct 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with swimming pool.
Stayed 4 nights in Oct 2024

10/10 Excellent

Adediran

Stayed 1 night in Oct 2024

6/10 Okay

cheryl

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Danielle

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the second time we’ve stayed here. The first visit was the same way, but figured I’d give it another chance. We will not be returning. The price went up substantially from the previous stay which was only 6 months ago. For this price, it’s better to stay at a nicer and newer hotel and even get a free breakfast- something this one doesn’t offer. The only thing this hotel has going for it, is the water park. But even the water park wasn’t great. You shouldn’t have to slow yourself down on a slide just to ensure your own safety. My kiddo banged his head on the side because of the sharp and fast turns. They kindly gave us an ice pack. The lifeguards were great. The bathrooms in the waterpark barely had toilet paper in the three stalls, one toilet was plugged and I’m very serious that none of the 4 or 5 soap dispensers were either not working or empty. Back to the room itself: the bathroom is outdated, cracks around door frames, and a cracked handle in the tub. The main door had a missing flange at the bottom so a LOT of light was coming in under the door. Yea I could block it with towels but…should I have to? The tv was also pretty obnoxious. The channel numbers didnt match the guide so I was constantly turning onto snowy channels. The remote was struggling to work as well. Last thing- the mattress was not that comfortable either. None of these things were HUGE deals, but there was just so many of them and I was already annoyed that the price had gone up so much.
Stayed 1 night in Oct 2024

2/10 Terrible

Julia

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff were amazing at check in and check out. Condition of the room was questionable with the presence of cockroaches and sewing needles in the carpet.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool pool!
Stayed 1 night in Oct 2024

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice
Stayed 1 night in Oct 2024

8/10 Good

Sharalynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Did not like that there was no free breakfast, did not like the limited pool hours and really did not like having to pay for a tube for the waterslides. I have NEVER seen that before in any hotel in any country,
Stayed 2 nights in Oct 2024