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Novotel Leuven Centrum

4.0 star property

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Photo gallery for Novotel Leuven Centrum

Front of property – evening/night
Exterior
Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Daily buffet breakfast (EUR 24 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Vuurkruisenlaan 4, Leuven, 3000
  • Stella Artois
    ‪6 min walk‬
  • Ladeuze Square
    ‪14 min walk‬
  • M - Museum Leuven
    ‪15 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪34 min drive‬

Room options

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, Multiple Beds

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Park Inn By Radisson Leuven

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (441)
The price is CHF 93
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Park Inn By Radisson Leuven

About this property

Novotel Leuven Centrum

Family-friendly hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
Novotel Leuven Centrum offers 139 accommodations with MP3 docking stations and minibars. This accommodation is furnished with twin sofa beds. 31-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel Leuven Centrum, you're just a quick walk from Dyle. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym and a playground
  • Steps from Dyle and 6 minutes on foot from Stella Artois
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3348 square feet (311 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at the family-friendly Novotel Leuven Centrum.

This 4-star Leuven hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Novotel Leuven Centrum has a restaurant on site.
24-hour room service is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,348 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (86 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 31-inch LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Leuven Novotel
Novotel Centrum Hotel Leuven
Novotel Leuven
Novotel Leuven Centrum
Accor Leuven Centrum
Novotel Leuven Centrum Hotel Leuven
Novotel Leuven Centrum Hotel
Novotel Leuven Centrum Hotel
Novotel Leuven Centrum Leuven
Novotel Leuven Centrum Hotel Leuven

Novotel Leuven Centrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 201 out of 557 reviews
Rating 8 - Good. 268 out of 557 reviews
Rating 6 - Okay. 60 out of 557 reviews
Rating 4 - Poor. 20 out of 557 reviews
Rating 2 - Terrible. 8 out of 557 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christoph, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Richard, Phoenix

Road noises
Stayed 8 nights in Sep 2024

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the room was clean with a comfortable bed. The hotel is a 15 minute walk to the centre so not that convenient. The road was noisy as was the Stella factory outside, The small bar was nice but there was no lounge for guests to relax and the rooms are small for relaxing even though I had an executive room. I did not eat at the hotel so cannot comment on the food.
Stayed 5 nights in Sep 2024

8/10 Good

Natalee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Great stay in Leuven! Close proximity to food outlets, cafe, bars and public transport.
Stayed 3 nights in Sep 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Overpriced for the quality of facilities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashraf

The room was beautiful and big enough for my family of 4. The breakfast menu was perfect for me. Enjoyed my stay.
Stayed 3 nights in Aug 2024

8/10 Good

Nehad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time But bus stop was very far from hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Lovely hotel in Leuven, good location near station and Stella brewery and short walk into town, good family room and breakfast options
Stayed 1 night in Aug 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy from the station, 10 min walk. Same back into the town. Very good surroundings lots of things to do. Staff helpful and a really great barman in the main bar of an evening
Stayed 3 nights in Aug 2024

6/10 Okay

Nephtali

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really uncomfortable to sleep in the room, the temperature in the lobby area was way more better than the temperature in the room. I went to the front desk to report it and their answer was not the expected stating that the air conditioner does not cool as a normal A/C unit.
Stayed 2 nights in Jul 2024

8/10 Good

JULIE

Liked: Staff & service, property conditions & facilities, room comfort
Long weekend stay
Great location. Friendly staff on reception. Good size rooms with a decent view at the rear of the hotel. Cleaning of the room was a little amiss at times. Have stayed twice before and would stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Mansoor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay. The room was cosy and suited our needs perfectly. The beds were comfortable, and both the room and bathroom were clean and well-maintained. Overall, it was a pleasant experience, and we would consider staying here again. Managed to get a parking spot outside the hotel, but carpark would have been expensive,
Stayed 1 night in Jul 2024

8/10 Good

MOHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Mary Januga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Stayed 6 nights in Jul 2024

4/10 Poor

Khadijah

Disliked: Staff & service
Despite Novotel being a renowned hotel. Customer service was non existent. Despite knowing AC doesn’t work in a room, we were still given this room on the hottest day of summer. They offered no solution or help and said it was out of their hands. Basic amenities you would expect in an European country not even being met. Paid full price for everything, and yes was given less than half of the service that’s expected.
Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and warm staff who are very efficient. Property was very clean and safe
Stayed 3 nights in Jun 2024

4/10 Poor

Elena

Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern hotel, just a quick walk/bike from the large breweries and downtown Leuven.

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Deposit at Checkout circle
I keep on staying here and it’s a best average but very convenient. The front desk staff at check out are less than helpful telling me that at checkin they didn’t take the correct deposit amount. I’m checking out and trying to pay the full amount, yes but you didn't pay the correct deposit. This was your staff at check in correct?, yes but you didn’t pay the tight amount. Useless.
Stayed 1 night in Mar 2024

6/10 Okay

Gary

Business traveller
You can do better!
Really needs an overall service/staff and breakfast wise. The teams are not motivated and hard to find, the breakfast for the price is simply ridiculous. The hot food is stone cold, the bacon looks boiled and the scrambled eggs have been cooked until any moisture has been removed. The rooms are decent, good shower and the beds are comfortable. Price value isn’t right and never has been at the Novotel in Leuven, they make a lot money from InBev head office and don’t see the need to changer, sad.
Stayed 2 nights in Feb 2024

6/10 Okay

Sharlene

Liked: Cleanliness, staff & service
Ignore the free parking offered by the hotel. There are only maybe 6 spaces on a road layby in front of the hotel. You will need to use the underground parking which is 24 euros /day. And this will charge everytime you take your car in and out
Stayed 2 nights in Jan 2024

8/10 Good

Gayle

Stayed 1 night in Jan 2024

8/10 Good

Aarav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023