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Grand Hotel Imperial

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Imperial

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Front of property
Terrace/patio
Exterior
Suite | 1 bedroom, in-room safe, individually furnished, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast included
    Breakfast included

Explore the area

Map
Via Silva Domini N.1, Levico Terme, 38056
  • Parco Secolare degli Asburgo
    1 min walk
  • Levico Terme Christmas Market
    6 min walk
  • Terme di Levico
    8 min walk

Room options

View all photos for Classic Single Room

1 bedroom, in-room safe, individually furnished, iron/ironing board

Classic Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, in-room safe, individually furnished, iron/ironing board

Comfort Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | 1 bedroom, in-room safe, individually furnished, iron/ironing board

Junior Double or Twin Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, in-room safe, individually furnished, iron/ironing board

Classic Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, individually furnished, iron/ironing board

Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex

Duplex | Living area | LCD TV

Duplex

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Similar properties

Front of property

Energy Hotel

Breakfast included
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (39)
The price is CHF 161
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Energy Hotel

About this property

Grand Hotel Imperial

Family-friendly hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, 2 bars/lounges, a poolside bar and a sauna are on-site.
Grand Hotel Imperial offers 81 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. LCD televisions come with satellite channels.

Bathrooms include baths or showers, dressing gowns, slippers and bidets. This Levico Terme hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
During your stay at Grand Hotel Imperial, you're just a quick walk from Valsugana. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Regional cuisine at Ristorante Sissi, one of the property's 2 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to facials, hot stone massages or manicures and pedicures at the spa
  • Amenities include a front desk safe, locker space and a business centre
  • On-site recreation includes a sauna, helicopter/aeroplane tours and mountain biking
  • Steps from Valsugana and Parco Secolare degli Asburgo
  • Free train station pick-up and train station drop-off shuttle service
  • Pets welcome for a fee (restrictions apply)
Grand Hotel Imperial offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, a seasonal outdoor pool, and a library are also featured at the family-friendly Grand Hotel Imperial. A train station pick-up shuttle and A train station drop-off shuttle are free. For a fee, parking is available.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Ristorante Sissi – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Parking on site (EUR 6 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Ristorante Sissi

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 1900
  • Reception hall

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property will be closed from 7 January 2024 to 4 January 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 6.00 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 11:00 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Imperial Levico Terme
Grand Imperial Levico Terme
Grand Hotel Imperial Hotel
Grand Hotel Imperial Levico Terme
Grand Hotel Imperial Hotel Levico Terme

Grand Hotel Imperial Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 106 out of 243 reviews" "
Rating 8 - Good. 82 out of 243 reviews" "
Rating 6 - Okay. 32 out of 243 reviews" "
Rating 4 - Poor. 12 out of 243 reviews" "
Rating 2 - Terrible. 11 out of 243 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand Hotel is grand!
The hotel is Grand in every sense. With beautiful gardens, fountain, indoor and outdoor pools, lovely buffet breakfast room overlooking the gardens, it was quite a lovely hotel. Only issue is the dinners on the half plan, which I would not recommend as they include heavy food with limited choices. There are plenty of good restaurants in the area for dinner. But the spa was superior and Sebastain and the other lady gave excellent massages. Would highly recommend staying in this luxurious hotel.
Stayed 7 nights in Jun 2023

2/10 Terrible

Marsha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not “Grand”
Stayed 3 nights in Jun 2023

8/10 Good

Georgia, Manassas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and dinner buffets; very prompt and friendly service. Our room was elegant, spacious, and had windows on two sides. The blinds kept the heat out. The building and the park are very beautiful. Very nice indoor and outdoor pool areas. Walk to the historical town center easy and scenic through the park. Tv remote was slow, hardly any international channels. Shower temperature was difficult to set. Not enough electrical outlets in the room.
Stayed 5 nights in Aug 2022

6/10 Okay

Suzanne

Stayed 1 night in Jun 2022

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Lovely location.
Stayed 5 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2021

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are a bit tired but good location 5 minutes from town , good outdoor pool and gardens
Stayed 8 nights in Jul 2019

8/10 Good

Catharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special hotel in a scenic location!
Beautiful hotel situated in the picturesque Levico lake/town area. Historic hotel, situated in a big park and a great base to explore surrounding towns. Delicious food and helpful staff, but service inconsistent over a period of 4 days. Notwithstanding that, a place that I will return too in future!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The mountain view was incredible. Was very grand outside inside the rooms were pretty standard. Gave us the wrong beds so make sure you double check your booking.
Stayed 1 night in Apr 2019

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat yourself. You won’t be disappointed in any area Come away feeling like you have been on holiday
Stayed 3 nights in Apr 2019

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing period building - central location.in a must visit nature and activity area - staff friendly - service and amenities room and spa top notch. Fantastic chef
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gradevole soggiorno
Gradevole soggiorno con amici. Consiglio anche la SPA.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect place
Amazing place, the Sissi room is just wonderful, nice spa and great location
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property but no was clothes. Parking was a bit of a hard.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. Thank you for the best vacation
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the spa pool and the walking through the grounds.
Stayed 1 night in Feb 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9.5 of 10 Stars
The decor is great, the food spectacular and the service is very good. A couple of hiccups made my "full board" for 2 nights become 2 dinners and 1 breakfast. But they did give me 15% off my spa treatments as compensation. The biggest complaint is lack of soundproofing. I could hear every noise from the room above mine. The littlest complaint was only one power outlet in the bedroom, one in the bath and one in the foyer.
Stayed 2 nights in Feb 2019

8/10 Good

Heather, Ontario

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was in a beautiful setting. It was very nice. The village around the hotel was very quaint. The hotel itself was a little tired but still worth the trip.
Stayed 1 night in Sep 2018

10/10 Excellent

Todd

Stayed for two night in the Suite. It was romantic, comforting, and a perfect little getaway. We enjoyed the spa, the hiking, and the food. We chose the half board with our package. The meals were a wonderful way to experience the cuisine. Everything was amazing and delicious. We were treated like royalty from the entire staff. They were all courteous, kind, and cheerful. No request was difficult. I would stay here again. 10/10
Stayed 2 nights in Aug 2018

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect,relaxing family stay
Amazing, fabulous hotel. Staff always extra helpful, accomodating any requests and always ready to go extra mile. Special compliments to the chef and restaurant team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Luca

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Passare dall’antico al vecchio è un attimo. La suite Sissi veramente datata e rovinata. Ampie aree abbandonate e fredde a dividere le varie zone dell’hotel, simbolo di un antico fascino ormai perduto. Accappatoi con i buchi, camere sporche (abbiamo trovato una scatola di biscotti aperta nell’armadietto, porta sapone in velluto macchiato, letto pieno di gatti di polvere). Piscina lasciata allo sbando senza personale, alcuni giorni acqua bollente altri giorni acqua fredda e alla reception non hanno idea di come regolarla. Servizi ed accoglienza da hotel una stella forse, non aiutano nemmeno con le valigie. Il complesso della valutazione viene migliorata dal ristorante ottimo e dalla posizione attaccata ai mercatini di Natale asburgici
Stayed 4 nights in Jan 2024